• Device-related issues
315 questions

built in Dell Inspiron laptop Realtek microphone

My microphone has stopped working and doesn't seem recognised ny Windows 10. Zoom is displaying a picture rather than video.

3101 views
May 21, 2020 at 08:41 PM

Windows 10 Disc Optimizer

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

1641 views
May 20, 2020 at 02:09 PM

Система пишет , что принтер не подключен

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?
1533 views
May 18, 2020 at 02:51 PM

Hard Disk usage 100 percent

Why The Hard Disk of windows sometime use at 100 percent and really slow down computer ?

1847 views
May 14, 2020 at 01:51 PM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1379 views
May 06, 2020 at 09:29 AM

Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
1338 views
May 03, 2020 at 04:35 PM

Disco duro se encuentra al 100%

Hola, ultimamente he notado que mi disco duro se encuentra al 100% y las aplicaciones se abren lento, cuando tenia windows 7 no me pasaba esto supongo que es por el sistema operativo tengo windows 10 pro, ¿habra una solucion para bajar el uso del disco ?

1419 views
Apr 28, 2020 at 02:59 AM

slow

why hdd is slow

1454 views
Apr 15, 2020 at 11:43 AM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

1438 views
Apr 10, 2020 at 06:24 PM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1564 views
Apr 08, 2020 at 04:14 PM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1570 views
Apr 01, 2020 at 09:37 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

2059 views
Mar 27, 2020 at 09:03 AM

no sound output device installed

i am not getting any sound into speakers from pc

1568 views
Mar 11, 2020 at 09:03 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1917 views
Feb 28, 2020 at 05:26 PM

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1493 views
Feb 22, 2020 at 04:07 AM

my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1904 views
Feb 03, 2020 at 04:25 PM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1558 views
Feb 01, 2020 at 11:26 PM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1402 views
Jan 31, 2020 at 02:56 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1944 views
Jan 28, 2020 at 06:29 AM

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1.

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1. При "активации_соединения" телевизор "говорит", что не находит ЭТО_УСТРОЙСТВО = называемое "ноутбуком" = то-есть = DESKTOP-G71D1L .

1561 views
Jan 23, 2020 at 02:01 PM

disk has errors message

after using auslogics it says disk has errors . CAN THIS BE FIXED WITH AUSLOGICS
870 views
Mar 22, 2022 at 01:21 AM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
867 views
Oct 14, 2022 at 08:06 PM

cell phone

can i put bootspeed on my cell phone
854 views
Dec 29, 2022 at 09:30 PM

Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
853 views
Jul 05, 2022 at 02:40 PM

To TRIM or to Defrag? Or Both!!??

I have two WD 3.6Tb external USB3 drives for backups and storage. These are both deffo HDD! I have discovered that they are TRIM enabled ... BUT, you don't trim HD's, do you??? I have had had trouble with them in the past due to increasing slowness and defragmentation. Sometimes Defrag Ultimate just couldn't finish a HDD defrag or gave up and stood still, but didn't crash either! Defrag Ultimate treats them as HDD's, but I am wondering if actually SSD Trimming them and then HDD Defragging them might solve or reduce my problems. But, I don't want to try this if I am going to damage them. So how should I treat them generally and within Defrag Ultimate

Confused.

Simon F
848 views
Nov 10, 2021 at 02:26 PM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

848 views
Dec 28, 2022 at 08:20 PM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
845 views
Oct 12, 2022 at 03:37 PM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
843 views
Apr 22, 2022 at 11:50 PM

TouchPad does not work after go to Windows 11

I have Lenovo Yoga C940-15IRH and the touchpad does not work
It worked with windows 10.Now in Windows 11 nothing work.
I tried to uninstall the driver and to update Windows. does not work
Thanks a lot
Moti
842 views
Nov 15, 2022 at 04:39 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
839 views
Mar 31, 2024 at 03:21 AM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
839 views
Dec 22, 2022 at 08:47 PM

Defrag or No?

Hi

Cool software and company. Thanks for your time.

Someone mentioned I should use this, but also said, in accordance with info online, that "defragging" an onboard SSD will cause issues. I'm directly confused by this and would appreciate some guidance on what is correct here.

Thanks again.
838 views
Oct 10, 2021 at 11:19 PM

Connected to Bluetoothe Cannot see in the Sound of Windows 10

I connected the Speaker JBL Flip5 to the Bluetooth and it is written in the setup of Windows 10 - Connected
I go to soundin Setup of Windos 10 to switch to JBL Flip 5 and it is does not appear.
So I can not use the JBL Speaker
Thanks a lot
Dr. Moti Leibowitz
832 views
Sep 07, 2022 at 02:35 PM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
830 views
Sep 16, 2023 at 12:58 PM

The JBL connected with Bluetooth Properly where in the sound output of windows 10 it does not appear

Hello
I conntected with Bluetooth the device - Speaker JBL Flip 5 (bluetooth connection only). It appear in the the Setting / bluetooth Devices of Windows 10

But in the setting of Windows 10 the device does not appear so I can not use it.

You gave me for the same quesion an answer for old windows (8) and for headset. I donot have Playback in the setting...

I tried to replace the driver, to update my windows 10 and restart,....It does not help

I'll be glad to have the right solution

thanks Dr. moti Leibowitz
825 views
Sep 09, 2022 at 03:54 PM

ONLY HAVE 1TB DISC

WHY DOES IT SAY I HAVE A LEAST 1.9 TB
823 views
Jul 22, 2022 at 03:36 AM

inaccessible boot device

After updating 26 drivers on my lenovo ideapad it now fails to start and will not even go into safe mode, cant do automatic repair or anything. help, not this pc!
822 views
Sep 29, 2022 at 02:07 PM

подключение устройства

При подключении ASMT USB 3.0 Destop H SCSI Disk Device система то видит его, то нет: предлагает отформатировать или обновить драйвер (обновила драйвер тома файловой системы WPD). Как сделать этот диск рабочим не отключая его от ПК (каждый раз монтировать и размонтировать...)?

! не видела данного устройства в выпадающем меню, выбрала другое...
799 views
May 18, 2023 at 08:38 AM

hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
796 views
Jan 29, 2022 at 07:35 PM

How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
795 views
Oct 14, 2022 at 02:20 PM