315 questions

keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1979 views
Oct 02, 2020 at 01:17 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1361 views
Oct 01, 2020 at 03:56 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1553 views
Sep 21, 2020 at 01:37 AM

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
1329 views
Sep 18, 2020 at 01:12 PM

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1861 views
Sep 16, 2020 at 05:48 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1345 views
Sep 11, 2020 at 04:36 AM

JBL Bluetooth Issue

JBL Cannot connected as Stereo Device
1626 views
Sep 09, 2020 at 12:16 PM

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks
1273 views
Sep 09, 2020 at 03:56 AM

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
1325 views
Sep 02, 2020 at 09:21 AM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is
1281 views
Sep 01, 2020 at 11:25 PM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1722 views
Sep 01, 2020 at 08:30 AM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1424 views
Aug 28, 2020 at 02:59 AM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
1346 views
Aug 18, 2020 at 02:08 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1601 views
Aug 17, 2020 at 09:27 AM

Not Working

How to fix microphone not work
1203 views
Aug 14, 2020 at 06:55 PM

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob
1006 views
Aug 14, 2020 at 02:57 PM

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.
1248 views
Aug 13, 2020 at 09:07 PM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
1210 views
Aug 11, 2020 at 04:09 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
1086 views
Aug 10, 2020 at 11:35 PM

Necesito una solucion

Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo
1236 views
Aug 10, 2020 at 06:18 PM

windows 11

is not having windows 11 a permanent problem on my system
565 views
Nov 24, 2023 at 05:31 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
560 views
Dec 27, 2023 at 03:12 AM

tastatur

warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €

CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:

inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024
559 views
Apr 23, 2024 at 02:09 PM

HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
554 views
Nov 30, 2023 at 06:53 PM

SSD

hI
Glad I got Boost 13
I have heard you should never defrag an ssd. I sthat true?
Thanks
Hugh
549 views
Jan 20, 2024 at 04:27 PM

Problem device RAID Controller

Name, Value, Advanced
Problem Devices
RAID Controller, PCI\VEN_11AB&DEV_6440&SUBSYS_644011AB&REV_02\4&15442326&0&0008, Device drivers are not installed


I am using SSD drives in an old Lenovo C20 ThinkStation, designed to run servers, as a standard PC
Do I still need to enable RAID Controller in this device.
Should I disable it, or install the drivers as requested
548 views
Feb 06, 2024 at 01:45 PM

wrong core amount

Hi,

Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
548 views
Feb 08, 2023 at 05:59 PM

C'est cher ....

Pour quoi est-il si chère ?
50.95€, 54 €...
Les prix varies ...
Gérard Ridel
544 views
May 03, 2023 at 12:03 AM

System is running slow

I am trying to run disk clean up & compress the file to increase space in C drive but I am getting error that some of the file is not working properly. I have to skip some of the files then I am able to compress the system files.
540 views
May 06, 2024 at 07:59 AM

Recordig Audio

I would like to record audio from my turntable (Line level) to my Dell 5567 Laptop. The only Recording device that windows detects (listed in the "Recording" tab of the "Sound" dialogue box) is "Microphone" Obviously I don't want to use Microphone as the Recording device.
I would like to use the 3.5mm Jack Speaker/Headphone socket as the Recording input device, but although it is listed as a Playback device, it is not listed as a Recording device.
538 views
Jan 03, 2024 at 10:26 AM

USB

I had my PC repaired (for a new heat sink) and
now, the USB Ports on the front of the PC don't
work anymore. The back ones work fine.
Is there an easy fix?
532 views
Sep 06, 2023 at 05:11 PM

ssd com problemas

boa noite, eu comprei um ssd no alixpress, la dizia que era 7800 mbps de leitura e escrita, logo quando chegou ele chegava a 3900 apenas tanto de escrita quanto de leitura mas n me encomodava isso, de ontem pra ca o computador começou a travar muito e eu passei o crystal disk mark e dava apenas 140 de leitura e 72 de escrita, ja fiz de tudo mas n resolve, tem 1 mes so que comprei o ssd novo, ja formatei o pc, ja usei sfc /scannow , CHKDSK /R , DISM todos disseram que nao tinham erros, ja desfragmentei ele aqui no app mas continua da mesma forma.
526 views
Feb 16, 2024 at 09:34 PM

compatibilidade

Eu gostaria de saber se esse software tem atualizações positivas para kit x99
520 views
May 10, 2024 at 03:04 PM

Gigabit tuning

What should the settings be for really high speed input. I have gigabit internet and your system is set for really slow internet.
505 views
Dec 07, 2023 at 10:33 PM

Самопроизвольное отключение

Почему мой ноутбук в последнее время часто отключается?
503 views
May 08, 2024 at 09:17 AM

BSSID

Ist BSSID dasselbe wie MAC-Adresse?
493 views
May 19, 2024 at 03:15 PM

mon portable considerablement ralenti

Bonjour a vous ,
j espere que vous passez une bonne journée ?
voici mon soucis ;
j ai télécharger AVG tune up en version free car boostspeed que j ai accheté est difficile d utilisation au 1 er abord ,de plus celui ci ne s ouvrait plus et n avait pas résolu mes divers problemes de fichiers registres manquants ou corompus .
Du coup après multiples recherches sur edge ia ,ce dernier m as aimablement proposé AVG , je l ai installé et tous mes soucis ce sont résolus ;rapidité,fluidité, enfin le top .
Ce jour j ai désinstallé boostSpeed 13 et retéléchargé ,je constate un très fort ralentissement et la gestion des taches m indique une très importante influence sur les ressources du processeur ,donc j ai tenté de vérifier mes pilotes avec votre appli que j ai également achetée ,elle m indique que mon pilote processeur est obsolète mais impossible de l installé ainsi qu un autre ,je ne sais pas ci cela résoudra mon problème mais ,mon pc rame alors que sans boostspeed il est très rapide ,pourquoi s il vous plait ?
Merci a vous ,
j apprécie vos logiciels et aimerait rester avec vous avant de demander un remboursement ,ce serait domage ,
Thierry Baulon
478 views
Jan 22, 2024 at 04:22 PM

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
452 views
Dec 25, 2023 at 02:41 PM

Rückmeldung / Frage

1) Rückmeldung
Ihr Driver-Updater von Auslogics hat mir bei der probeweisen Nutzung leider meinen Maustreiber irreparabel ausgetauscht, sodass ich letztlich mühevoll das komplette Windows neuaufspielen musste. - Das war nicht gut.

2) Seitdem fehlt mir auch für eine COM-Schnittstelle der passende Treiber. Ein Support beim Computerhersteller bzw. Intel konnte nicht weiterhelfen Vielleicht haben Sie eine Idee?
429 views
Jul 23, 2023 at 05:00 PM

Lost MBR?

I have about a dozen 2.5" & 3.5" SATA HDs, no bigger than 4TB that I have been using for years without issue. They are used in conjunction with via a WAVLINK eternal docking station, holds 2 drives" to USB. Recently, one HDs, 3TB one, when I tried to use it, I got an error message, "invalid parameter", "drive is not accessible or corrupted" or something like that. So I used the DSK command in Window 11 and it showed up as a "healthy drive" but showed up as "RAW" (needed to be formatted basically of course) instead of NTFS as it should be. I took this situation to be a fluke but just now, with two 4TB drives in at the same time in the docking station, the same thing happened TO THEM BOTH. I had them connect to my laptop for several hours then suddenly got the "drive not accessible" error.  Same issue as before basically and back to RAW. Correct me if I'm wrong but does this very likely indicate that the docking station is creating this problem all of a sudden? It's either that or my laptop is sending something out to the drives that is causing this. Give me your opinion. My bottom question is, I'm assuming the MBR got corrupted or disappeared, of course there could be something else but it's been a very long time since I have messed with HDs on this level. Is there any way without having to send the drives out to have them professionally recovered, something I can do myself at home to re access the drives normally? Thanks in advance, Jim.
423 views
Jul 30, 2024 at 03:38 AM