• Device-related issues
315 questions

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.
1269 views
Jul 30, 2020 at 12:38 AM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
1561 views
Jul 29, 2020 at 08:25 PM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1718 views
Jul 28, 2020 at 12:18 AM

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.
1346 views
Jul 26, 2020 at 10:15 PM

I2C

Hi Folks;
What can you tell me about I2C This device cannot start. (Code 10).

I have tried many fixes with no success.

This is the Touch Screen driver in an HP Envy 360.

Thanks.

George Jamison
1636 views
Jul 25, 2020 at 04:12 PM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1735 views
Jul 22, 2020 at 07:36 AM

I would like to have some feedbag and your thoughts about(( Aspire V3-771-32328G75Makk))

hey There,

Well this 8 years old laptop runs really smooth especially after i cleaned the fan. have learned alot about the hardware.
But.. i would like to play some games on it but there seems a problem with my videocard because intel dont support it anymore since windows 10. the questions are:
Can i upgrade this videocard?
Should i replace the Intel core i3-2328m cpu @ 2.20ghz to the I7 ?
And ifso yes is it worth it since the cost of hardware i need to buy then..

Sorry for the bad english.. (From Holland)
Kind regards!

https://tweakers.net/pricewatch/327051/acer-aspire-v3-771-32328g75makk/specificaties/

1438 views
Jul 17, 2020 at 06:22 PM

Загрузка с SSD

Добрый день!
Кое как удалось установить windows 10 на SSD. но при первой же перезагрузке с него не загрузиться никак.
В меню загрузок F9 есть выбор ситем вин 8,1 том1, вин 8,1 том 6 и вин 10, но при выборе вин10 произходит перезагрузка и все заново. В биосе P8Z77-V LX2 (ver. 2501) этот SSD(GPT,NTFS) не виден.
Прошу о помощи!
1273 views
Jul 13, 2020 at 12:15 PM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
1630 views
Jul 08, 2020 at 05:29 PM

unexpected configuration

how to reselove unexpected configuration 0x80004005 when I try to pring
1344 views
Jul 07, 2020 at 01:26 PM

registrazione su un terzo compiuter

Vorrei sapere a quanti dipositivi mi posso collegare .
Attualmente ne ho solo due e non riesco a collegarmi al terzo che non è mio ma di un mio collaboratore
1471 views
Jul 01, 2020 at 05:00 PM

Print spooler issues

My computer keeps dropping its print spooler. I reload windows and it works until I install Auslogics Speed Booster. Any fixes?

1367 views
Jun 26, 2020 at 08:49 PM

микрофон

при проверке все нормально а голоса нет что только неделал

1262 views
Jun 22, 2020 at 09:21 PM

On the subject of Devices

Yes I have tried the sugestions you mentioned in the previous answer. Problem is, do I have to remember to Unchek the devices every time I do click on the maintenance button and undue again and again?

1416 views
Jun 16, 2020 at 06:03 PM

Problemas de apagado

Buenos dias. Mi Pc no apaga quedan encendido el ventilador de mi fuente de poder y el led del monitor. Gracias por su colaboracion

1438 views
Jun 16, 2020 at 01:36 PM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1365 views
Jun 16, 2020 at 06:42 AM

Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

1343 views
Jun 12, 2020 at 02:27 PM

keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1894 views
Jun 06, 2020 at 05:19 PM

sound buged

buged dont fix
1309 views
Jun 02, 2020 at 01:41 PM

cannot restore

how can I restore my mobile hotspot?

1299 views
May 25, 2020 at 02:09 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
1346 views
Mar 25, 2021 at 07:30 PM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
1346 views
Aug 18, 2020 at 02:08 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1345 views
Sep 11, 2020 at 04:36 AM

unexpected configuration

how to reselove unexpected configuration 0x80004005 when I try to pring
1344 views
Jul 07, 2020 at 01:26 PM

Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

1343 views
Jun 12, 2020 at 02:27 PM

Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
1338 views
May 03, 2020 at 04:35 PM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

1338 views
Oct 23, 2019 at 01:22 PM

блютуз гарнитура HONOR AM-61

Гарнитура сопряжается но не подключается к компьютеру, со смартфонам все работает
1330 views
Jan 07, 2021 at 10:32 AM

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
1329 views
Sep 18, 2020 at 01:12 PM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1325 views
Oct 16, 2020 at 04:14 PM

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
1324 views
Sep 02, 2020 at 09:21 AM

Постоянная загруженность диска на 100%

Добрый день!

Диск постоянно работает на 100% в диспетчере задач, что замедляет работу системы
В чем может быть проблема?

1324 views
Jul 10, 2021 at 05:56 PM

C922 Pro stream webcam

After initial total scan of my system the webcam is not working anymore.
Any idea ??
1314 views
Aug 24, 2021 at 11:31 AM

Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
1314 views
Jan 17, 2021 at 12:25 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1312 views
Apr 26, 2021 at 03:07 AM

sound buged

buged dont fix
1309 views
Jun 02, 2020 at 01:41 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1307 views
Oct 14, 2020 at 09:09 AM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1306 views
Oct 23, 2020 at 11:28 AM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
1303 views
Dec 17, 2020 at 10:22 PM

cannot restore

how can I restore my mobile hotspot?

1299 views
May 25, 2020 at 02:09 PM