• Issues with Auslogics software
251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

1245 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

1126 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1412 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

1053 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1118 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

1169 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

1195 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1416 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

1074 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

1058 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

1355 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

852 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

1175 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

1124 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

1088 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

1070 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1246 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1184 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

855 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

2022 views
May 14, 2021 at 01:48 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

1091 views
Mar 23, 2021 at 07:21 AM

Display of Registry Cleaner

I have installed BoostSpeed on my desktop where it works fine and also installed on my HP Mini Laptop where the display resolution is limited to a maximum of 1024/800. When I want to run the Registry Cleaner the "Scan" button is out of range on the screen and therefore I cannot execute the Cleaner. I have tried everything I know to alter the size of the program display but cannot.
Is there any way to execute the Cleaner since I cannot have access to the scan button? This message was prepared from my desktop so any information sent to you is not from the Mini. I will resend from the Mini if you require.

1088 views
Nov 18, 2019 at 05:24 PM

deframmentazione

Posso deframmentare un dvd?

1088 views
Jun 06, 2021 at 10:45 AM

toots

that good

1088 views
May 20, 2020 at 11:24 AM

Auto Restore to earlier date

Is there a way AL BS can be used to create a system restore point (like in windows) to an earllier date?

1084 views
Oct 03, 2019 at 08:17 PM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.

1078 views
Sep 12, 2020 at 09:31 PM

Is your softwares a virus?

Why my Kaspersky anti virus program treats your softwares as a virus and shows me constantly warnings that I am in risk?
I do not have files to show you th problem because I unisntalled all your programs until I am sure that I am not in risk indeed.

Best regards,

Juarez Almeida.

1078 views
Aug 17, 2020 at 04:19 PM

Auslogics not recognising my ssd

I recently upgraded my hd to a ssd..
On some pages of Auslogics it shows new ssd and capacity but on others it still shows old removed hd.
Can you advise please

1077 views
Sep 25, 2019 at 03:31 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

1074 views
Jul 19, 2021 at 03:54 PM

misea jour Auslogics

Bonjour à vous,

Je n'arrive pas à installer la derniere mise à jour de Auslogics 12 200 malgré la demande qui m'est propose dans le bas de l'écran.
Je suis donc tojjours sur la version 12 101 (je crois).

Merci pour votre aide.

Cordialement

AB.

1074 views
Nov 16, 2021 at 12:47 PM

Right Click BoostSpeed on task bar, can not click on sub menu to select options.

Right Click BoostSpeed on task bar, can not click on sub menu to select options.
Sub Menu shows then disappears.

1073 views
Dec 05, 2019 at 03:57 AM

Android operation

Do you have this app for Galaxy s8?

1072 views
Nov 18, 2019 at 10:54 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1070 views
Aug 11, 2019 at 01:34 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

1070 views
May 28, 2021 at 06:59 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

1069 views
Jul 19, 2019 at 01:30 PM

Unwanted Auslogics Intrusion

I have the pro version of Boostspeed installed on my PC.
I have turned off everything I can in respect of notifications, maintenance, start with Windows etc ... however the programme will - intermitently start up with windows (unwanted) or will frequently start when another programme is in use, placing the 'dashboard' screen over the active programme.
Both scenarios are intensley annoying to the point where I am giving serious consideration to removing the programme altogether.
Your advice would be appreciated.
Incidentally, please ignore the Subcategory as Auslogics does not appear in the crop down menu and I cannot send the message without something being in this field?????

1068 views
Dec 01, 2019 at 01:13 PM

Not loading

Dashboard, one click scanner, clean up, etc.etc.etc not loading.
What needs to be done to do so?

1063 views
Jul 20, 2019 at 07:58 PM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

1062 views
Jun 15, 2020 at 04:28 PM

Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

1060 views
Dec 06, 2020 at 01:21 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

1058 views
Jul 15, 2021 at 01:12 AM