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Issues with Auslogics software

258 questions

Defrag

I'm using your standard Auslogics Disk Defran 10, and can never get the level of defrag to less that 13% on my Win 7 disk. No other defrag programs have been able to do any better, the inherent Win defrag running for hours with no improvement.
Any idea how I can resolve this?
Thanks

1995 views
Feb 12, 2025 at 01:47 PM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

1475 views
Feb 12, 2025 at 01:47 PM

Regarding RAM Optimization

Hi, This's Mainak. Today I Activated Your License. Can You Help Me Out How To Enable "RAM Optimization".

Would Like To Have Reply On This.

Thanks
Mainak

1665 views
Feb 12, 2025 at 01:47 PM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1391 views
Feb 12, 2025 at 01:47 PM

Сброс настроек входа в систему Windows

Добрый день!
Каждый раз при использовании сканирования системы утилититой, после перезагрузки сбрасываются пароли для входа в Windows. Настройки сканирования ни к чему не приводят. Спасибо.

1641 views
Feb 12, 2025 at 01:47 PM

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

1450 views
Feb 12, 2025 at 01:47 PM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

1320 views
Feb 12, 2025 at 01:47 PM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1631 views
Feb 12, 2025 at 01:47 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

1267 views
Feb 12, 2025 at 01:47 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1327 views
Feb 12, 2025 at 01:47 PM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

1360 views
Feb 12, 2025 at 01:47 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

1413 views
Feb 12, 2025 at 01:47 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1638 views
Feb 12, 2025 at 01:47 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

1264 views
Feb 12, 2025 at 01:47 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

1257 views
Feb 12, 2025 at 01:47 PM

Auslogics Scheduler erroring out.

Attempting to schedule automatic Maintenance on Boost speed 12 Windows 10 Pro Version 19043.1083
Errors out with the attatched error message System error occured in task scheduler error 0x80070002
The system could not find file specified.
Disabled antivirus to no avail. Please advise

1289 views
Feb 12, 2025 at 01:47 PM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

1592 views
Feb 12, 2025 at 01:47 PM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

1009 views
Feb 12, 2025 at 01:47 PM

New update fails to open

I am running Windows 10 Pro 19043.1052
I have auslogics BoostSpeed 12 Version 12.0.0.4 I get a message that their is a new version available to download and install.
I download the install program auslogics-boost-speed-setup.exe
When I click on the install program I get the error message that the filename, directory name or volume label syntax is incorrect and then the program dissappears. I have enclosed two screen shots. I am unable to install the upgrades. Please help.

1440 views
Feb 12, 2025 at 01:47 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

1352 views
Feb 12, 2025 at 01:47 PM
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