• Issues with Auslogics software
251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

1245 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

1126 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1411 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

1053 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1118 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

1169 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

1193 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1416 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

1074 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

1058 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

1355 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

851 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

1175 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

1124 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

1088 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

1070 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1245 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1184 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

854 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

2022 views
May 14, 2021 at 01:48 PM

Malware install failure error

see attached. This happens every time. Chrome, Brave will not allow. Edge gives error.

1363 views
Feb 21, 2021 at 10:49 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1360 views
Sep 06, 2020 at 05:37 AM

BootSpeed 12 installation software

I just bought an additional laptop can I use my paid subscription and install it in my computer

1355 views
Mar 02, 2021 at 09:47 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

1355 views
Jul 07, 2021 at 02:35 AM

SSD

I signed up and paid my money, got my License Key. Downloaded version 10 and now it acts like I can't use it for SSD's and wants me to buy the "exact same thing again". WTH is going on???

Order #

Content hidden to protect privacy

1351 views
May 06, 2021 at 04:39 PM

registry cleaner

tried to use it but received message it has to be reinstalled. I need instuctions how to install.

1346 views
Nov 04, 2019 at 08:25 PM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

1343 views
Oct 31, 2021 at 03:18 PM

Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

1339 views
Jan 06, 2020 at 07:07 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

1336 views
Mar 07, 2020 at 11:08 AM

takes 7 hours to defrag 18 files on a portable HD

Why is it taking 8 hours to only defrag 18 files on an "easystore" 5TB portable HD. 790 files on this HD is said to be fragmented. at this speed, it will take me months to defrag this HD. can I speed up the defrag speed?

1332 views
Dec 29, 2020 at 11:45 AM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1325 views
Jul 22, 2020 at 02:23 PM

toggle "attempt to change DNS" notification.

This appears to be a notification issue. I frequently switch my network usage to wireless, from ethernet, and back again. How can I configure Speedboost 11 NOT to notify me each time this occurs? Thank you!

1318 views
Aug 20, 2020 at 06:34 PM

stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

1317 views
Jan 21, 2020 at 07:38 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

1311 views
Mar 09, 2020 at 08:59 PM

Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

1310 views
Jun 28, 2020 at 05:46 PM

Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

1310 views
Jan 15, 2020 at 10:40 PM

iphoneの件

iphoneのバックアップを取る為、itunesにてバックアップを取るが。本商品でクリーンアップするとバックアップが消えてしまう為、バックアップ情報が消えない設定は教えて欲しい。

1308 views
Nov 13, 2020 at 05:57 AM

broken link to update 16 June

The link for your current update is broken

1301 views
Jun 16, 2020 at 12:36 AM

Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

1300 views
Oct 29, 2021 at 06:26 PM

Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

1295 views
Oct 04, 2020 at 05:57 PM