• Issues with Auslogics software
251 questions

SSD

I signed up and paid my money, got my License Key. Downloaded version 10 and now it acts like I can't use it for SSD's and wants me to buy the "exact same thing again". WTH is going on???

Order #

Content hidden to protect privacy

1351 views
May 06, 2021 at 04:39 PM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

1273 views
May 05, 2021 at 04:59 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1414 views
Apr 23, 2021 at 12:39 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

1000 views
Apr 19, 2021 at 05:41 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1174 views
Apr 17, 2021 at 05:57 PM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1465 views
Apr 16, 2021 at 07:48 PM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1139 views
Apr 14, 2021 at 08:05 AM

Installing Auslogics boost speed

Can Auslogics BoostSteed be installed on a second computer?

1153 views
Apr 08, 2021 at 01:17 AM

activacion Pro

Por favor quiero actualizar mi version a Pro

1022 views
Apr 03, 2021 at 10:27 AM

If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

1096 views
Mar 27, 2021 at 09:53 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

1091 views
Mar 23, 2021 at 07:21 AM

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

1135 views
Mar 22, 2021 at 08:41 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1215 views
Mar 21, 2021 at 05:42 PM

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

872 views
Mar 21, 2021 at 11:50 AM

Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

1123 views
Mar 20, 2021 at 05:43 PM

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

1154 views
Mar 20, 2021 at 05:50 AM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

1089 views
Mar 14, 2021 at 10:18 AM

Remote Desktop Service

Where can I disable inside BoostSpeed 12 to not disable the Remote Desktop Service? Each time I reboot my PC I loose the ability to remote to my PC at the office because the service is disabled.

1212 views
Mar 09, 2021 at 07:04 PM

BootSpeed 12 installation software

I just bought an additional laptop can I use my paid subscription and install it in my computer

1355 views
Mar 02, 2021 at 09:47 AM

Where is my software

Hi
I have used your software for years now.
I purchased new copies of Boostpeed and DriverUpdater
I don't have driverupdater on my computer just the web version
The webversion caused my windows not to reboot
I've had to re install everything
I would like to run driver updater but do not trust it without some sort of supervision
Can't go through this again
Registering all my purchases over again
Some still aren't working
Thank you
Thomas Horricks

1113 views
Feb 28, 2021 at 11:16 PM

Malware install failure error

see attached. This happens every time. Chrome, Brave will not allow. Edge gives error.

1363 views
Feb 21, 2021 at 10:49 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1360 views
Sep 06, 2020 at 05:37 AM

BootSpeed 12 installation software

I just bought an additional laptop can I use my paid subscription and install it in my computer

1355 views
Mar 02, 2021 at 09:47 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

1355 views
Jul 07, 2021 at 02:35 AM

SSD

I signed up and paid my money, got my License Key. Downloaded version 10 and now it acts like I can't use it for SSD's and wants me to buy the "exact same thing again". WTH is going on???

Order #

Content hidden to protect privacy

1351 views
May 06, 2021 at 04:39 PM

registry cleaner

tried to use it but received message it has to be reinstalled. I need instuctions how to install.

1346 views
Nov 04, 2019 at 08:25 PM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

1343 views
Oct 31, 2021 at 03:18 PM

Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

1339 views
Jan 06, 2020 at 07:07 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

1336 views
Mar 07, 2020 at 11:08 AM

takes 7 hours to defrag 18 files on a portable HD

Why is it taking 8 hours to only defrag 18 files on an "easystore" 5TB portable HD. 790 files on this HD is said to be fragmented. at this speed, it will take me months to defrag this HD. can I speed up the defrag speed?

1332 views
Dec 29, 2020 at 11:45 AM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1325 views
Jul 22, 2020 at 02:23 PM

toggle "attempt to change DNS" notification.

This appears to be a notification issue. I frequently switch my network usage to wireless, from ethernet, and back again. How can I configure Speedboost 11 NOT to notify me each time this occurs? Thank you!

1318 views
Aug 20, 2020 at 06:34 PM

stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

1317 views
Jan 21, 2020 at 07:38 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

1311 views
Mar 09, 2020 at 08:59 PM

Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

1310 views
Jun 28, 2020 at 05:46 PM

Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

1310 views
Jan 15, 2020 at 10:40 PM

iphoneの件

iphoneのバックアップを取る為、itunesにてバックアップを取るが。本商品でクリーンアップするとバックアップが消えてしまう為、バックアップ情報が消えない設定は教えて欲しい。

1308 views
Nov 13, 2020 at 05:57 AM

broken link to update 16 June

The link for your current update is broken

1301 views
Jun 16, 2020 at 12:36 AM

Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

1300 views
Oct 29, 2021 at 06:26 PM

Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

1295 views
Oct 04, 2020 at 05:57 PM