• Issues with Auslogics software
251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

1245 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

1126 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1411 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

1053 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1118 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

1169 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

1193 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1416 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

1074 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

1058 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

1355 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

851 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

1175 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

1124 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

1088 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

1070 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1245 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1184 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

854 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

2022 views
May 14, 2021 at 01:48 PM

Недопустимое значение реестра при попытке открыть JPG файлы

Здравствуйте!
Не могли бы помочь со следующей проблемой.
После сканирования и устранения ошибок программой BootSPeed при попытке открыть файлы JPG кликом мышки появляется сообщение "Недопустимое для реестра значение".
Спсибо,
Валерий.

1294 views
Dec 04, 2019 at 06:36 AM

Can't install update

On two occasions, I attempted to install the updated version of Boost Speed 11. Each time I got the Blue Screen of Death. That's unacceptable for the $50 I paid for the full registered version. Please advise a fix.

1293 views
Oct 28, 2019 at 01:45 PM

Xтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».

Здравствуйте. у меня Auslogics BoostSpeed 12, программа шикарная. Но есть одни минус, когда она производит сканирование то отключается «Служба сенсорной клавиатуры и панели рукописного ввода». Эта служба нужна не только для компьютеров с сенсорными экраном, она отвечает за то, чтобы выводить слава по мере ввода букв, как в Android и IOS. Я печатаю ногой, и мне эта функция очень сильно облегчает печатать тексты в Windows 10. Чтобы Auslogics BoostSpeed 12 не отключала Службу сенсорной клавиатуры и панели рукописного ввода, в настройках программы я вынужден отключать пункт «Продуктивность», а эта сильно урезать функционал. Поэтому прошу в дальнейших версиях исправить эту проблему, чтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».
Александр

1291 views
Dec 11, 2020 at 08:09 PM

file backup

posso cambiare la posizione del salvataggio dei backup generati da software?

1284 views
Nov 21, 2019 at 06:37 AM

Compressing the operating system

Hi, what are the cons of compressing the OS ?
Is it safe?

1283 views
Dec 12, 2020 at 04:07 AM

AUSOLOGICS 12 UPDATE NOTIFCATION

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

1277 views
Oct 01, 2021 at 02:23 AM

IMEがスキャン後停止する。

Windows10のinsider Programに参加しています。 Boostspeed10を1年半ほど使っており、Win10 build188xxごろまでは問題がありませんでした。ところがそれ以降のビルドから、IMEが無効になるようになり、Windows のバグかと思っていました。
ところが、ふと思いついてBoostSpeedのスキャンで削除したファイルを戻すと、IMEが復活しました。 Windowsのアップデートの際にBoostspeedとバッティングするような変更があったのかもしれないと思っています。

今、Boostspeed11を使っており、システムにかかわる項目を大幅に外して使っています。
いつも使うのは クリーンアップと保護です。
トラブルはIMEだけですので、IMEにかかわる項目だけ外してスキャンしたいとおもいます。
クリーアップ・保護の項目で外すべきものをお教えください。

1276 views
Dec 04, 2019 at 12:32 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1276 views
Jul 31, 2020 at 04:48 PM

integrator.exe грузит процессор

Процесс integrator.exe грузит процессор постоянно, как это исправить?

1275 views
Dec 31, 2020 at 07:13 PM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

1273 views
May 05, 2021 at 04:59 AM

slow computer.

hello, im valeri i have to ask why is my computer slow? pls send me the answer
i have to thank this program for helping me and i rly would like if this progarm helps me more
thank u -valeri

1271 views
Dec 18, 2019 at 04:01 PM

BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

1269 views
Sep 14, 2020 at 01:34 AM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1268 views
Mar 08, 2020 at 09:16 AM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

1267 views
Aug 25, 2021 at 03:48 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

1265 views
Aug 19, 2020 at 06:52 AM

Disk Defrag pro not showing new drive

I have just installed a new external hard drive (G) and the drive is not displayed in the list of disks in Auslogics Disk defrag 10. Could you please advise me how to correct the issue.

Sorry but I did not know which sub category was appropriate

1262 views
Feb 07, 2021 at 02:06 PM

bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz

1261 views
Feb 09, 2020 at 01:43 AM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

1261 views
Oct 27, 2019 at 02:31 AM

Windows Slimmer question

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

1257 views
Dec 11, 2020 at 04:33 AM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1245 views
May 24, 2021 at 02:00 PM