• Issues with Auslogics software
251 questions

rescan

When you do a rescan, why don't you just have go ahead and do it, instead of having to click on scan again? Stupid question
Thanks Roger L Batchelder

1117 views
Nov 16, 2020 at 04:48 PM

iphoneの件

iphoneのバックアップを取る為、itunesにてバックアップを取るが。本商品でクリーンアップするとバックアップが消えてしまう為、バックアップ情報が消えない設定は教えて欲しい。

1308 views
Nov 13, 2020 at 05:57 AM

Use of BoostSpeed Pro 11 on my wife's computer

8 November 2020

Dear Sir or Madam:

Good morning.

Could you please tell me if I can use my BoostSpeed Pro 11 on m wife's computer, and if so, how do I do it?

I look forward to hearing from you.

Yours sincerely,
Murray Christianson

1480 views
Nov 08, 2020 at 02:47 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1186 views
Nov 02, 2020 at 11:28 PM

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

1617 views
Oct 27, 2020 at 11:06 AM

Нужен ли антивирус если есть Bootspeed ??

Нужен ли антивирус если есть Bootspeed ?? Ваша программа спровляеться с вирусами и майнингами??

1147 views
Oct 24, 2020 at 04:09 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1191 views
Oct 12, 2020 at 10:59 PM

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1571 views
Oct 12, 2020 at 04:46 AM

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

1011 views
Oct 07, 2020 at 08:12 AM

Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1106 views
Oct 05, 2020 at 02:13 AM

Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

1295 views
Oct 04, 2020 at 05:57 PM

Auslogics Shell Extensions and Startup

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

1216 views
Sep 30, 2020 at 05:43 PM

Corel Paintshop Pro 2020

It seems each time Boostspeed runs, I have to reload Corel Shop 2020 because it will not statr. I thought this might be a corel problem because the same thing was happening with the previous version.
However, the issue is happing with the 2020 version.
There miust be some issue with the files that BoostSpeed is negating.

1115 views
Sep 21, 2020 at 08:18 PM

BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

1269 views
Sep 14, 2020 at 01:34 AM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.

1077 views
Sep 12, 2020 at 09:31 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1360 views
Sep 06, 2020 at 05:37 AM

Malware

can auslogics check for malware?
C:\Program Files\Supremo Tribunal Federal\Sistema Operacional Microsoft® Windows®\ subfolder

this just showed up in my startup today - never saw it before and from what I read can be OK or can be an infection

I need to know if it is OK to keep it or try to remove it

1374 views
Aug 26, 2020 at 02:08 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1187 views
Aug 23, 2020 at 01:20 PM

toggle "attempt to change DNS" notification.

This appears to be a notification issue. I frequently switch my network usage to wireless, from ethernet, and back again. How can I configure Speedboost 11 NOT to notify me each time this occurs? Thank you!

1318 views
Aug 20, 2020 at 06:34 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

1265 views
Aug 19, 2020 at 06:52 AM

Недопустимое значение реестра при попытке открыть JPG файлы

Здравствуйте!
Не могли бы помочь со следующей проблемой.
После сканирования и устранения ошибок программой BootSPeed при попытке открыть файлы JPG кликом мышки появляется сообщение "Недопустимое для реестра значение".
Спсибо,
Валерий.

1294 views
Dec 04, 2019 at 06:36 AM

Can't install update

On two occasions, I attempted to install the updated version of Boost Speed 11. Each time I got the Blue Screen of Death. That's unacceptable for the $50 I paid for the full registered version. Please advise a fix.

1293 views
Oct 28, 2019 at 01:45 PM

Xтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».

Здравствуйте. у меня Auslogics BoostSpeed 12, программа шикарная. Но есть одни минус, когда она производит сканирование то отключается «Служба сенсорной клавиатуры и панели рукописного ввода». Эта служба нужна не только для компьютеров с сенсорными экраном, она отвечает за то, чтобы выводить слава по мере ввода букв, как в Android и IOS. Я печатаю ногой, и мне эта функция очень сильно облегчает печатать тексты в Windows 10. Чтобы Auslogics BoostSpeed 12 не отключала Службу сенсорной клавиатуры и панели рукописного ввода, в настройках программы я вынужден отключать пункт «Продуктивность», а эта сильно урезать функционал. Поэтому прошу в дальнейших версиях исправить эту проблему, чтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».
Александр

1291 views
Dec 11, 2020 at 08:09 PM

file backup

posso cambiare la posizione del salvataggio dei backup generati da software?

1284 views
Nov 21, 2019 at 06:37 AM

Compressing the operating system

Hi, what are the cons of compressing the OS ?
Is it safe?

1283 views
Dec 12, 2020 at 04:07 AM

AUSOLOGICS 12 UPDATE NOTIFCATION

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

1277 views
Oct 01, 2021 at 02:23 AM

IMEがスキャン後停止する。

Windows10のinsider Programに参加しています。 Boostspeed10を1年半ほど使っており、Win10 build188xxごろまでは問題がありませんでした。ところがそれ以降のビルドから、IMEが無効になるようになり、Windows のバグかと思っていました。
ところが、ふと思いついてBoostSpeedのスキャンで削除したファイルを戻すと、IMEが復活しました。 Windowsのアップデートの際にBoostspeedとバッティングするような変更があったのかもしれないと思っています。

今、Boostspeed11を使っており、システムにかかわる項目を大幅に外して使っています。
いつも使うのは クリーンアップと保護です。
トラブルはIMEだけですので、IMEにかかわる項目だけ外してスキャンしたいとおもいます。
クリーアップ・保護の項目で外すべきものをお教えください。

1276 views
Dec 04, 2019 at 12:32 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1276 views
Jul 31, 2020 at 04:48 PM

integrator.exe грузит процессор

Процесс integrator.exe грузит процессор постоянно, как это исправить?

1275 views
Dec 31, 2020 at 07:13 PM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

1273 views
May 05, 2021 at 04:59 AM

slow computer.

hello, im valeri i have to ask why is my computer slow? pls send me the answer
i have to thank this program for helping me and i rly would like if this progarm helps me more
thank u -valeri

1271 views
Dec 18, 2019 at 04:01 PM

BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

1269 views
Sep 14, 2020 at 01:34 AM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1267 views
Mar 08, 2020 at 09:16 AM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

1267 views
Aug 25, 2021 at 03:48 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

1265 views
Aug 19, 2020 at 06:52 AM

Disk Defrag pro not showing new drive

I have just installed a new external hard drive (G) and the drive is not displayed in the list of disks in Auslogics Disk defrag 10. Could you please advise me how to correct the issue.

Sorry but I did not know which sub category was appropriate

1262 views
Feb 07, 2021 at 02:06 PM

bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz

1260 views
Feb 09, 2020 at 01:43 AM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

1260 views
Oct 27, 2019 at 02:31 AM

Windows Slimmer question

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

1257 views
Dec 11, 2020 at 04:33 AM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1245 views
May 24, 2021 at 02:00 PM