• Issues with Auslogics software
251 questions

Is your softwares a virus?

Why my Kaspersky anti virus program treats your softwares as a virus and shows me constantly warnings that I am in risk?
I do not have files to show you th problem because I unisntalled all your programs until I am sure that I am not in risk indeed.

Best regards,

Juarez Almeida.

1077 views
Aug 17, 2020 at 04:19 PM

Blocked URL's

Sir,

I don't know how to use Auslogics BootSpeed11 yet and just did something like scanning etc... .
Now, could it be that by using this program that some websites be blocked by, because of security issues for example ?
If so, how can I get this blocked sites back to use ?

I don't think this should be happen but it's just a question.
It is this site I can't get back because as is mention ---->404 - File or directory not found:
https://client.atlasfmi.com/en-US/Dashboard

Thank you so much for your support.
Alex Janssens (Iepenburger)

1552 views
Aug 13, 2020 at 02:41 PM

Do I need to defrag/optimize SSD

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

2018 views
Aug 09, 2020 at 10:51 PM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

1052 views
Aug 09, 2020 at 05:14 PM

ключ

как узнать свой ключ программы для переустановки.где он хранится?

956 views
Aug 09, 2020 at 02:41 AM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1276 views
Jul 31, 2020 at 04:48 PM

Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

987 views
Jul 25, 2020 at 03:31 AM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1325 views
Jul 22, 2020 at 02:23 PM

猫モードについて

家族も本ソフトを持っておりますが、家族の環境ではメンテナンス画面で猫モードの表示がありません。

設定などによって猫モードが表示されないといった条件などがありますでしょうか。

1149 views
Jul 21, 2020 at 07:09 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1502 views
Jul 18, 2020 at 06:14 PM

Зависание прогаммы

Почему Auslogics BoostSpeed 11- 32 бита, когда будет для 64 битных windows 10?
Постоянно при запуске зависает намертво.

1420 views
Jul 17, 2020 at 05:56 PM

отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

1716 views
Jul 14, 2020 at 03:44 PM

Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

1615 views
Jul 01, 2020 at 01:12 AM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

1177 views
Jun 30, 2020 at 04:15 AM

Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

1310 views
Jun 28, 2020 at 05:46 PM

disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1557 views
Jun 17, 2020 at 06:05 PM

broken link to update 16 June

The link for your current update is broken

1301 views
Jun 16, 2020 at 12:36 AM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

1061 views
Jun 15, 2020 at 04:28 PM

проблемы с Auslogics BootSpeed 11

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

1172 views
Jun 15, 2020 at 04:08 PM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

1804 views
Jun 08, 2020 at 08:17 PM

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

1245 views
Aug 09, 2021 at 08:23 AM

Bootspeed 12 hung at 13% complete

Started a scan and it is in Stability with a message that says 12047, scanning please wait. Detail screen says 13% complete. Its been like this for 24 hours. What do I do now?

1244 views
Nov 15, 2021 at 10:43 PM

make simple

this is too mucj tab in software
Dashboard
Once clikc scanner
cleanup
optimize,protect and so on. huh i am officer i have not 01 hour to go thorugh each, please make menu and userinterface like AVG PC Tune Up, iolo system mechanic, Norton antivirus etc. its easy,
Please do some hard work,

1242 views
May 08, 2020 at 11:29 AM

VPN FortiClient

I must use FortiClient VPN to work and communicate with one of my jobs, at Southern Cross University, (SCU). Until yesterday it worked fine.
I have just installed the lastest version in an attempt to resolve the non-connection issue.

Is there a setting in Auslogics BoostSpeed that might affect that VPN?
Any suggestions.

I run BoostSpeed and just accept whatever 'fixes' it suggests, the default or automatic, as I am not wise enough to adjust anything myself.

Could doing that have broken something or blocked the VPN?
I am nervous that Auslogics-Boostspeed is being over active in cleansing my system, of things that I actually need to maintain, like the Forticleint VPN. Firewall settings area mystery to me. I dont change them because I do not know what I am doing.

1227 views
Oct 16, 2019 at 11:25 PM

sys. eff.

why boost speed reduce ongoing system efficioncy

1221 views
Jan 25, 2021 at 08:04 PM

updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

1218 views
Mar 23, 2020 at 06:09 PM

Auslogics Shell Extensions and Startup

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

1216 views
Sep 30, 2020 at 05:43 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1215 views
Mar 21, 2021 at 05:42 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1212 views
Mar 26, 2020 at 01:09 AM

Remote Desktop Service

Where can I disable inside BoostSpeed 12 to not disable the Remote Desktop Service? Each time I reboot my PC I loose the ability to remote to my PC at the office because the service is disabled.

1212 views
Mar 09, 2021 at 07:04 PM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1211 views
Aug 14, 2021 at 11:52 PM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

1209 views
Nov 10, 2019 at 09:44 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1201 views
Nov 13, 2019 at 09:57 AM

Temperature raises very high when using Boostspeed 12

I used Boostspeed 11 for some time and never had temperature issues, after de Boostpeed 12 upgrade I noticed that the fan started to make annoying noises and checked the temperature of my Laptop with the Core Temp 1.16 program which says the temp goes above 90 degrees Celsius.

Tried to install 12 again with no result.

Now back to 11 again and the temperature is normal again.

My question is this a normal behaviour of the 12 version of boostspeed?

1201 views
Jan 13, 2021 at 04:57 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1198 views
Jan 14, 2021 at 08:24 AM

update 11.2.0.1

How to update Auslogics BoostSpeed 11 ? in

Content hidden to protect privacy
?

1196 views
Nov 23, 2019 at 10:34 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

1193 views
Jul 21, 2021 at 09:41 PM

where is the update button for Bootspeed 12 Pro

Cant find the upate button to update

1191 views
Feb 12, 2021 at 05:16 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1191 views
Oct 12, 2020 at 10:59 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

1190 views
Mar 12, 2020 at 11:58 AM