• Issues with installed software
410 questions

boostspeed tray icon

What is the little red dot that appears on your tray icon? When it appears, what does it mean? How do you get rid of the red dot?
Also, my subscription is expiring sson. I will renew if you can give me a discount/promo code. Thank you in advance. Scott
674 views
Oct 20, 2023 at 01:36 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
663 views
Oct 16, 2023 at 12:48 PM

Не работает веб-камера

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?
606 views
Oct 15, 2023 at 07:22 AM

installation logiciel

Bonjour, je n'arrive pas à installer un Logiciel , j'ai une erreur 1720 de windows installer
625 views
Oct 07, 2023 at 07:43 AM

Saved on PC Email

A long time ago I had AOL (not Gold) & I couldn't transfer the Saved on PC mail to Gold. My Question is: Can your File Recovery Software recover that mail from my hard drive?
615 views
Oct 04, 2023 at 05:55 PM

SSD

I am using an SSD and read that you should not defrag them.
Is it ok to use your program to do this, is says 9.9 % fragmented?
Thanks
676 views
Oct 03, 2023 at 11:11 PM

How to avoid file delete problems in Lightroom Classic

Lightroom creates catalog images and movg es file around as you manage the catalog and/or import files from various devices or drives. How can I avoid LR catalog issues when using Aslogics software?
620 views
Sep 29, 2023 at 07:42 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
652 views
Sep 28, 2023 at 07:32 PM

pruebaa

prueba
601 views
Sep 27, 2023 at 11:29 AM

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.
627 views
Sep 22, 2023 at 07:43 AM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
855 views
Sep 19, 2023 at 09:32 PM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
712 views
Sep 19, 2023 at 03:06 PM

Actualizaciónes

¿Siempre es mejor actualizar todo el software (windows, sistema operativo, apps, drivers, etc.) a la versión más reciente que se vaya publicando? o cuando todo está funcionando en forma correcta ¿es mejor detener las actualizaciones para dejar todo como está y que se mantenga todo funcionando en forma adecuada?
766 views
Sep 15, 2023 at 06:57 PM

message

high system resourxce notification--change settings.What do i do to rectify thuis matter?
690 views
Sep 10, 2023 at 12:59 PM

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます
640 views
Sep 10, 2023 at 12:11 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
982 views
Sep 07, 2023 at 07:29 PM

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?
638 views
Sep 07, 2023 at 02:18 PM

Anti-virus

Bonjour !!

J'ai installé CCLEANER mais crains qu'il détruise des fichiers considérés comme étant des virus mais qui n'en sont pas comme par exemple "setup.exe". Windows Defender a complètement détruits des fichiers qui n'étaient en aucun cas des virus. Je n'ai pas réussi à les récupérer.

Dois-je craindre la même chose avec CCLEANER ?

Je vous remercie d'avance pour la réponse que vous voudrez bien me donner ...

Cordialement,

Eric
610 views
Sep 02, 2023 at 07:49 AM

Trial

Hey huge fan and long time user of the free edition and was wondering can i get a week trial please as im thinking of buying ? My PC is still running crappy


Thanks in Advance
656 views
Sep 01, 2023 at 08:04 PM

Fehlermeldung

Hallo,
Leider kann ich keine Software mit dem Programm mehr aktuallisieren es kommt immer dieselbe Fehlermeldung:

failed download failure

was verhindert die Aktuallisierung bei dem Programm.

Als Virus Programm nutze ich Kaspersky
Als Betriebssystem nutze ich Windows 10 Pro

mfg Klaus Schwabe
681 views
Aug 31, 2023 at 10:32 PM

Boost Speed

The registry cleaner tells me it has cleaned 14000 or so items from Installed Programs. When I reboot and restart the process, i t still finds the same number of items.

Please advise.
846 views
Dec 27, 2022 at 08:17 PM

of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

843 views
Oct 23, 2022 at 05:51 AM

auto run

Hello and good pm. Can you please guide me on how to set boostspeed 13 to run auto.
842 views
Feb 10, 2023 at 07:25 AM

suppression des fichiers en double (copies)

Bonjour, je souhaite supprimer avec votre logiciel les fichiers en double
Quelle est la marche à suivre ?
merci de votre aide
André
833 views
Apr 02, 2022 at 12:16 PM

Notices

I am the target of a very vicious hacker. A short time ago I receieved a notice from Auslogics of a new file that had recently been added into my system. I checked to understand more, then deleted it. However, I was lucky to see this notice. If I am away from my desk and a notice pops up I may miss it. How can I keep track of notices you send so I can circumvent any threats?
832 views
Dec 29, 2022 at 12:17 AM

reports not working

reports does not do anything. I generate a system report, and view report does not do anything
831 views
May 07, 2022 at 09:18 PM

le van hoa

sao khong kich hoat kye duoc
828 views
Dec 31, 2022 at 09:21 PM

Multiple Installations

Do I have the authority to install the full version on a laptop I have or must I buy another subscription? Thank you!
827 views
Feb 19, 2023 at 10:50 PM

SYSTEM SCAN

I have boostspeed 13 Pro. When I do a system scan, the results come back so many mb deframented, etc. But when I resolve, it only clean sonme of them. Maybe 10 mb less. It cleans less on defrag and junk. If i scan again, it cleans all. Why should I have to do it twice? Also, can I set up system scan to be automatically done? And if I can, how do I do it? Please advise.

Thank You,

Doug
gambichler5@aol.com
827 views
Dec 15, 2022 at 09:38 PM

Rescue Center

HABE FOTO dUPLIKATE GELÖSCHT UND INS RrESCUE cENTER VERSCHIEB EN LASSEN:
wIE7WO finde ich das Rescue Center, für den Fall, dass ich die gelöscghten wiederholen möchte?
826 views
Dec 19, 2022 at 03:16 PM

ralentissement

Bonjour, je rencontre un ralentissement limitant l'usage de Google Drive. Les affichages sont très longs, les échanges de contenus encore plus...
Je l'ai réinstallé, sans succès.
824 views
Aug 22, 2022 at 05:42 PM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
822 views
Oct 29, 2022 at 06:03 AM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
818 views
Nov 27, 2022 at 09:49 AM

How do I correct index entry errors?

How do I correct index entry errors?
816 views
Apr 03, 2023 at 05:58 PM

gpu stop desponding

Error Message: Display Driver Stopped Responding and Has Recovered for my intel hd 2500 in league of legends it freeze
814 views
Jan 11, 2023 at 10:21 AM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
809 views
Dec 06, 2022 at 03:31 PM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
808 views
Sep 26, 2022 at 03:40 AM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
807 views
Dec 27, 2022 at 09:45 AM

Removing all traces of google from windows

Is there an efficient way of removing all things (every mention of) Google from my sysem, preferably using your products?

In the pase I have gone through the registry line-by-line and removed anything that says "Google," "Chrome," or "android." this takes a long time and is teadious but I am usually successful in keeping Google out of my life.
803 views
Jun 04, 2022 at 02:26 PM

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
789 views
Dec 11, 2022 at 04:04 PM