• Issues with installed software
410 questions

boostspeed tray icon

What is the little red dot that appears on your tray icon? When it appears, what does it mean? How do you get rid of the red dot?
Also, my subscription is expiring sson. I will renew if you can give me a discount/promo code. Thank you in advance. Scott
674 views
Oct 20, 2023 at 01:36 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
663 views
Oct 16, 2023 at 12:48 PM

Не работает веб-камера

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?
606 views
Oct 15, 2023 at 07:22 AM

installation logiciel

Bonjour, je n'arrive pas à installer un Logiciel , j'ai une erreur 1720 de windows installer
625 views
Oct 07, 2023 at 07:43 AM

Saved on PC Email

A long time ago I had AOL (not Gold) & I couldn't transfer the Saved on PC mail to Gold. My Question is: Can your File Recovery Software recover that mail from my hard drive?
615 views
Oct 04, 2023 at 05:55 PM

SSD

I am using an SSD and read that you should not defrag them.
Is it ok to use your program to do this, is says 9.9 % fragmented?
Thanks
676 views
Oct 03, 2023 at 11:11 PM

How to avoid file delete problems in Lightroom Classic

Lightroom creates catalog images and movg es file around as you manage the catalog and/or import files from various devices or drives. How can I avoid LR catalog issues when using Aslogics software?
620 views
Sep 29, 2023 at 07:42 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
652 views
Sep 28, 2023 at 07:32 PM

pruebaa

prueba
601 views
Sep 27, 2023 at 11:29 AM

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.
627 views
Sep 22, 2023 at 07:43 AM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
855 views
Sep 19, 2023 at 09:32 PM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
712 views
Sep 19, 2023 at 03:06 PM

Actualizaciónes

¿Siempre es mejor actualizar todo el software (windows, sistema operativo, apps, drivers, etc.) a la versión más reciente que se vaya publicando? o cuando todo está funcionando en forma correcta ¿es mejor detener las actualizaciones para dejar todo como está y que se mantenga todo funcionando en forma adecuada?
766 views
Sep 15, 2023 at 06:57 PM

message

high system resourxce notification--change settings.What do i do to rectify thuis matter?
690 views
Sep 10, 2023 at 12:59 PM

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます
640 views
Sep 10, 2023 at 12:11 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
982 views
Sep 07, 2023 at 07:29 PM

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?
638 views
Sep 07, 2023 at 02:18 PM

Anti-virus

Bonjour !!

J'ai installé CCLEANER mais crains qu'il détruise des fichiers considérés comme étant des virus mais qui n'en sont pas comme par exemple "setup.exe". Windows Defender a complètement détruits des fichiers qui n'étaient en aucun cas des virus. Je n'ai pas réussi à les récupérer.

Dois-je craindre la même chose avec CCLEANER ?

Je vous remercie d'avance pour la réponse que vous voudrez bien me donner ...

Cordialement,

Eric
610 views
Sep 02, 2023 at 07:49 AM

Trial

Hey huge fan and long time user of the free edition and was wondering can i get a week trial please as im thinking of buying ? My PC is still running crappy


Thanks in Advance
656 views
Sep 01, 2023 at 08:04 PM

Fehlermeldung

Hallo,
Leider kann ich keine Software mit dem Programm mehr aktuallisieren es kommt immer dieselbe Fehlermeldung:

failed download failure

was verhindert die Aktuallisierung bei dem Programm.

Als Virus Programm nutze ich Kaspersky
Als Betriebssystem nutze ich Windows 10 Pro

mfg Klaus Schwabe
681 views
Aug 31, 2023 at 10:32 PM

Boost speed upgrade to 13

HI
I can not finde where to put in the my license key for the new upgrade to 13. I do hve the new license key it downloaded okay
753 views
Jul 26, 2023 at 02:29 PM

Auslogics Boost speed

I subscribed to Boost spoeed 9 a while ago and it worked as expected.. It had a function of Scan Repair and sleep.. good for the end of the day.
However as the program is up dated it no longert has that function and I find I have to buy a new licence for each up date. . With out the scan repair and sleep ,it seems not now wortyh paying for more up dates.
What can i do and shall i lookj for another program that will do that for me

Thank you

Bob Parr
752 views
Jan 28, 2023 at 10:50 PM

Documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.
752 views
Oct 07, 2022 at 01:54 PM

Latest update

Latest update for boostspeed will not install. I have 13.0.0.1........ 13.0.0.2 will not install.
751 views
Nov 30, 2022 at 02:35 AM

メモリーを有効利用

CADソフト等を利用していると、メモリー不足から動作が遅くなり、場合によっては稼働しなくなります。
メモリーは32GB搭載していますが有効に使用できていないようです。
Auslogics BoostSpeed12で、メモリー管理の設定がありますか。

Auslogics Boost Speed registration

Hi. Could you tell me how many years is the access to Boost Speed if I purchase a key. I tried to find out if it is life time cost or one year. Your advertisement does not seem to give this information. Thank you. Paul.
749 views
May 28, 2023 at 03:28 AM

Delete program

HelloI
I want to delete Auslogic Windows Slimmer 3, and later on reinstall.
When i try to delete via windows delet program i got a red messeage that systemresponsebility have bloocked
for unistall.

Why is that ?

best regards
arve fotland iversen
Norway

arve-iv@online.no
748 views
Oct 05, 2022 at 08:58 PM

boost speed 13

When I do a scan, it comes back and tells me xxxx amount of junk to be cleaned and fragmented. When I click recolvder all, 90% of the junk is removed. I cleaned junk files and it said xxxx amount of files and it cleaned all but 91 mg. I therefore have to clean 2 or 3 times to remove all. WHY? I have paid for this version and it is not updated. Please advise.

Doug
746 views
Jan 13, 2023 at 11:06 PM

BoostSpeed always errors off

I installed 3 times and did 3 scans but each time it said:

Error EDrive not found Exception. Drive could not be found.

What can I do?
745 views
Feb 05, 2023 at 04:00 AM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
745 views
Nov 09, 2023 at 12:10 PM

utilidade

vale a pena ter este aplicativo instalado para uso domestico..
744 views
Jan 27, 2023 at 02:55 PM

fenetre d'erreur dans messagerie

Bonjour,
Ma messagerie Thunderbird (plusieurs comptes actifs) semble fonctionner correctement, mais depuis quelques semaines s'ouvre une fenêtre d'erreur (en pièce jointe) dont je n'arrive pas à supprimer la cause.
Pourriez-vous m'aider ?
Merci d'avance, cordialement.
Denis LO JACOMO
741 views
Aug 20, 2023 at 04:27 PM

printer does not print after running Auslogic

can you help to sort out problem with printing after "optimisation" of notebook by running Auslogic. Aslo smart car readerstopped working. Card reader was not recognised, one of the services was disabled by the Booster. Smart card reader problem was solved by enabling the service, but the printer does not work still.
739 views
Oct 20, 2022 at 12:38 PM

drives

What exactly comes with the ProVersion? I am having trouble with my SD drive, but cannot use the ProVersion to fix it!!
732 views
Jun 14, 2023 at 07:25 PM

unnessasary delay

1, Why it take more than 10 to 15 minutes to open up BoostSpeed 12 ??

2, Why it takes more than 4 hours to finished the Deep Disk Cleaner ?????
732 views
Dec 20, 2022 at 02:23 PM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
732 views
Mar 17, 2023 at 07:31 AM

it's not any app selected in subcategory, it's this app.

I got a chance to spin this wheel that said i would get a certain percentage off and it landed on the 100%, so i'm wondering if that means if i get it for free. And if it does mean i get it for free, i didn't recieve anything.
730 views
Feb 25, 2023 at 07:32 PM

Roblox

Как решить эту проблему? Я захожу в Roblox и захожу в плейст Blox fruits и Roblox зависает и вылетает раньше такого не было, что делать?
728 views
Jun 08, 2023 at 01:58 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

726 views
Apr 25, 2023 at 02:44 AM