• Issues with installed software
410 questions

boostspeed tray icon

What is the little red dot that appears on your tray icon? When it appears, what does it mean? How do you get rid of the red dot?
Also, my subscription is expiring sson. I will renew if you can give me a discount/promo code. Thank you in advance. Scott
674 views
Oct 20, 2023 at 01:36 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
663 views
Oct 16, 2023 at 12:48 PM

Не работает веб-камера

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?
606 views
Oct 15, 2023 at 07:22 AM

installation logiciel

Bonjour, je n'arrive pas à installer un Logiciel , j'ai une erreur 1720 de windows installer
625 views
Oct 07, 2023 at 07:43 AM

Saved on PC Email

A long time ago I had AOL (not Gold) & I couldn't transfer the Saved on PC mail to Gold. My Question is: Can your File Recovery Software recover that mail from my hard drive?
615 views
Oct 04, 2023 at 05:55 PM

SSD

I am using an SSD and read that you should not defrag them.
Is it ok to use your program to do this, is says 9.9 % fragmented?
Thanks
676 views
Oct 03, 2023 at 11:11 PM

How to avoid file delete problems in Lightroom Classic

Lightroom creates catalog images and movg es file around as you manage the catalog and/or import files from various devices or drives. How can I avoid LR catalog issues when using Aslogics software?
620 views
Sep 29, 2023 at 07:42 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
652 views
Sep 28, 2023 at 07:32 PM

pruebaa

prueba
601 views
Sep 27, 2023 at 11:29 AM

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.
627 views
Sep 22, 2023 at 07:43 AM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
855 views
Sep 19, 2023 at 09:32 PM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
712 views
Sep 19, 2023 at 03:06 PM

Actualizaciónes

¿Siempre es mejor actualizar todo el software (windows, sistema operativo, apps, drivers, etc.) a la versión más reciente que se vaya publicando? o cuando todo está funcionando en forma correcta ¿es mejor detener las actualizaciones para dejar todo como está y que se mantenga todo funcionando en forma adecuada?
766 views
Sep 15, 2023 at 06:57 PM

message

high system resourxce notification--change settings.What do i do to rectify thuis matter?
690 views
Sep 10, 2023 at 12:59 PM

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます
640 views
Sep 10, 2023 at 12:11 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
982 views
Sep 07, 2023 at 07:29 PM

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?
638 views
Sep 07, 2023 at 02:18 PM

Anti-virus

Bonjour !!

J'ai installé CCLEANER mais crains qu'il détruise des fichiers considérés comme étant des virus mais qui n'en sont pas comme par exemple "setup.exe". Windows Defender a complètement détruits des fichiers qui n'étaient en aucun cas des virus. Je n'ai pas réussi à les récupérer.

Dois-je craindre la même chose avec CCLEANER ?

Je vous remercie d'avance pour la réponse que vous voudrez bien me donner ...

Cordialement,

Eric
610 views
Sep 02, 2023 at 07:49 AM

Trial

Hey huge fan and long time user of the free edition and was wondering can i get a week trial please as im thinking of buying ? My PC is still running crappy


Thanks in Advance
656 views
Sep 01, 2023 at 08:04 PM

Fehlermeldung

Hallo,
Leider kann ich keine Software mit dem Programm mehr aktuallisieren es kommt immer dieselbe Fehlermeldung:

failed download failure

was verhindert die Aktuallisierung bei dem Programm.

Als Virus Programm nutze ich Kaspersky
Als Betriebssystem nutze ich Windows 10 Pro

mfg Klaus Schwabe
681 views
Aug 31, 2023 at 10:32 PM

startupmanager

I got an errormessage from startupmanager.exe with a bug-report, see attachment. What to do about it?

I left my laptop idle for a few hours. When I returned this errormessage was in front.
The following applications were open: Excel, Wordpad, Windows Explorer, Chrome, Firefox, WhatsApp, FileZilla.
544 views
Jan 24, 2024 at 10:30 AM

Программа не зпускаеся

Отсутствует какой-то файл
540 views
Dec 30, 2023 at 03:40 AM

Auslogics BoostSpeed13

Why can I not remove any brower add-ons (FF, Chrome) through the internet Optimizer? It shows the add-ons but says a setting or synchronization is preventing the process?

Thanks in advance - Scott
539 views
Feb 08, 2024 at 04:42 AM

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.
538 views
Jan 05, 2024 at 03:35 AM

Google Chrome

je n'arrive plus a faire des recherches sur Chrome c'est très embetant
538 views
Jan 26, 2024 at 11:25 AM

Explorer.EXE error code\ taskbar

About a week ago that code popped up with this text attached to it." The system had detected and overrun of slack based buffer in this application." Since then my taskbar has totally disappeared. I looked online and found some fixes, I've tried about 30 of them now and nothing works.. I've gone into the control panel to open the taskbar directly, it will not open.
537 views
Feb 11, 2024 at 06:55 AM

file recovery

I`ve recently done a deep scan with boost speed 13 which resulted in me losing all my download files from the users file. I`ve tried recovery several times using different restore points without any success. I ran advanced recovery software which tells me they have to be saved to another location. Selected drive D but still don`t see them. Is there any way i can recover my downloads with boost speed 13. ?
536 views
Apr 30, 2024 at 03:47 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
533 views
Dec 27, 2023 at 09:01 PM

SSD Optimize

How do I optimize SSD
533 views
Jun 18, 2024 at 06:58 AM

Gostaria de ter

Bom dia!

É possível que a AUSLOGICS adicione ao BoostSpeed algo como o Partition Master, algo que ajude a solucionar problemas mais profundos nos HDDs?
529 views
Jan 17, 2024 at 02:57 PM

Proper Clean Up steps for Auslogics BoostSpeed13

Is there / what is the proper order in which to use the many tools for optimization and clean up with Boost13?

Any why is BoostSpeed13 not listed in software subcategory?

Thanks in advance - Scott
526 views
Feb 08, 2024 at 04:39 AM

Server

Ich komme nicht mehr auf mein altes E-Mail Konto, keine verbindung mit dem Server.
526 views
May 09, 2024 at 09:26 AM

Problem mit dem Optimieren in Disk Defrag 11

Ich habe eine Festplattenpartition, in der die Files über den gesamten Bereich verstreut sind, mit großen Lücken dazwischen. Bei Benutzung der Option "Defragmentieren und Optimieren" in der bei Auslogics gekauften Version Disk Defrag 11 steht der Rechner praktisch. Die Optimierung eines einzelnen kleinen Files dauert Minuten. Die Defragmentierung dagegen läuft normal. Da ich die Kaufversion wegen der Optimierungsoption erworben habe, bitte ich um eine Antwort, wie dieser Fehler beseitigt werden kann.
Ich benutze Windows 10, 64 bit.
522 views
Apr 30, 2024 at 01:35 PM

remarque

je ne sais pas si la question est déjà posée ou non, mais voilà ma question.

Je crois que ce sera plus rapide pour l'utilisateur si vous ajoutez un champ de recherche sur le tableau de bord (dashboard) pour acceder plus rapidement à un sous menu du logiciel.
Merci d'avance pour votre réponse.
Mes salutations.
516 views
Apr 27, 2024 at 10:55 AM

taskbar\system errors\explorer.exe\overrun in slack based buffer

Since my first question my problem is getting worse. Now I'm unable to open the control panel the shortcut on my desktop disappeared as I tried to open it. Troubleshooter samething. I cant get a lot of things to open anymore. Cant contact Dell, Microsoft, boost speed 13 still works, but for how long? Please help me before I chuck this thing in the garbage
512 views
Feb 12, 2024 at 08:11 AM

indexação é apagada

Qual a chave que devo desmarcar na hora que faço a limpeza fina do windows com o Bootspeed 13 ? Pois sempre que faço uma limpeza fina profunda eu perco a indexação de arquivos e sou obrigado a dar o comando pra re- indexar, não só os arquivos com0o tambem a indexaçaõ do Outlook. O que acaba me obrigando a comandar uma nova indezação e isso demora muito.
fbaiao@netfb.com.br
496 views
Feb 08, 2024 at 03:39 PM

Adding Subtitle to Movie

I have a mp4 video (movie) file and the corresponding srt (Chinese) subtitle. I want to add the substitle to the movie and save it with the subtitle either selectable (on/off) or permanently embedded. I have tried to follow procedure numerous times but I am missing or misunderstanding something. How do I do it?
495 views
Jan 17, 2024 at 11:30 PM

Remove from PC

I downloaded this program (360 Total Security) by mistake and now I can't remove it. It is hidden and Boostspeed can't find the file location.
472 views
Jun 14, 2024 at 06:17 AM

defrag

why does it take up to 10 maybe 12 minutes before it shos what file it is scanning in defrag and even after scanning then recanning again it takes soo long
455 views
Jun 12, 2024 at 05:53 PM

Use of optimizing tool

Greetings
I have a aquestion the Optimization tool I notice that when you click on it a bunch of sine wave patterns show up. Well what is the meaning of all this and how do I use it?
442 views
Jun 15, 2024 at 02:26 AM