• Issues with installed software
410 questions

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

1245 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1671 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1229 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1265 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

Content hidden to protect privacy



Roger Hilton

1278 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1597 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5167 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1210 views
Jul 30, 2019 at 02:23 PM

ripristino funzionamento IRDA

Buonasera
per un breve periodo con windows 10 ha funzionato l'IRDA (infrarosso) che uso per scaricare i dati di un vecchio cardiofrequenzimetro dopo un aggiornamento l'IRDA non ha più funzionato e nonostante le ricerche su internet per la risoluzione del problema e l'applicazione dei parametri consigliati sempre su internet la mia pennetta IRDA non funziona. Sapete, per cortesia, indicarmi un modo per ripristinare il funzionamento dell'IRDA?.
Ringrazio per la gentile attenzione bisegna tonino

959 views
Oct 27, 2021 at 04:01 PM

Boostspeed lost Pro licence

I have a Pro licence for Boostspeed and for Malware but both appear to be disabled. If I try to activate the program and enter the activation key I initially get a message saying that the program is registered. However it isn't and the the status is still to upgarde or acivate Pro.

If I close the program completely and try to re-run I get a message saying that the administrator is blocking me via integrator.exe,
however I am the administrator.

Hope you can help.
956 views
Jan 24, 2022 at 12:27 PM

半日経っても終わりません。

スキャンの安定性が13%で半日経ってもくるくる回って進みません。対処法を教えて下さい。
954 views
Nov 15, 2021 at 10:01 AM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
953 views
Feb 09, 2022 at 01:44 PM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
951 views
Dec 08, 2022 at 02:05 PM

PROバージョンを有効にするについて

常に” PROバージョンを有効にする ”が表示され、 PROバージョンでは無いようです、入るにはどうしますか? 
ライセンスコードは購入しています、コードを入力すると、畝に " GING ”のHPに入ります、なにかインプットが入りますか?

 Auslogics BootSpeed 12 でアイコンからソフトに入ろうとすれうと、” このアプリは保護のためブロックされました ”と表示され入れません。
ブロックを除去する方法を教えて下さい

Fn клавиша на ноутбуке

Здравствуйте! Перестала работать клавиша FN + F1, F2 ... и т.д. Не могу в играх убавить звук, яркость. Полагаю перестал работать драйвер отвечающий за эту функцию. Пожалуйста, помогите советом как устранить данную проблему. С уважением, Станислав Викторович.
944 views
Mar 26, 2022 at 02:35 AM

Auslogics BoostSpeed

Game Mode...como ativar?
943 views
May 17, 2022 at 05:50 PM

Does this leave adult website traces

So these "rammerhead" links like rammer.rude.li ive been using for accessing anything that is adult and is purported to have privacy becuase its a browser inside your browser that has a different IP to prevent ISP from seeing your activity but it is deteced in adult website traces in privacy of auslogics? is this not really private and is just a false sense of security like incognito?
943 views
Feb 11, 2024 at 03:12 AM

Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


939 views
Feb 12, 2022 at 06:07 PM

auslogics boostspeed 12

I paid for pro why don't I have it
938 views
Jan 27, 2022 at 06:10 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
937 views
Feb 06, 2022 at 03:37 PM

Auslogic Defrag Issue

Defrag hung up on file C:\$Extend\$UsnJml:$J

Went from 3.8% to 13.30% completed and took over 22 hours as you can see in the screenshot attachment.
How can I get defrag around this issue so it can complete the optimization?

Thank you
Dennis Miller

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P.S. Why isn't Auslogics a subcategory option?

936 views
Dec 28, 2021 at 03:30 PM

Product will not activate

I've entered the product key now 3 times. each time it is accepted. when I go to run the 1st scan I see on the bottem right corner of the screen that boostspeed stills needs to be registered and then I reseive unexpected error. I just updated to 12 for my client - Produce key -

Content hidden to protect privacy

931 views
Jan 20, 2022 at 10:39 PM

Quick Links in Word and Excel

How do I shut off the "feature" that wipes out all my quick links in Word, Excel, Etc. If I can't disable that POS feature I will remove your software and never consider upgrading.
929 views
Mar 12, 2022 at 06:45 PM

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
929 views
Apr 28, 2022 at 04:04 AM

Games

Ohh Subcatagory ..culdnt select SoF2 for you ..i deleted it out of.. mm :) anger ..agin 2-3years in a row Ok, my msg -> Yes.. Hello! Mm i wanted to ask how come its harder to play older games on a newer stuff.. W8 not play just run the "damn" thing :) Why so hard.. Oh and thta password to get to here ..i forgot it allready ..ill create a new one next time But yes the games ..old .."old" games ..i did everything.. whell.. i dieled it doen to win7 .. should i gone xp? I just deleted ..evcerything But io loved that game SoF2.. Oh since your here ..can you tell me the difference betwean BoostSpeed13 and Essentials ..Thank you , Regards Mitja
928 views
Nov 14, 2022 at 11:46 AM

программа Auslogics BitReplica

как можно русифицировать программу Auslogics BitReplica?
928 views
Jul 12, 2022 at 02:29 PM

windows search

I have given automatic duties to boostspeed and it keeps deactivate or destroy my window search which i need. Jow can i stop this?
927 views
Jan 04, 2022 at 09:49 AM

Question to Boost Speed

What is the difference between "Shredder" and "Delete"?
925 views
Mar 17, 2022 at 10:53 AM