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Windows-related issues

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Name:Questions:Last update:
Network Issues1419.09.2025
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Battery Issues1116.09.2025
BSOD and Drivers Issues4914.09.2025
Start Menu Issues1226.08.2025
DVD and CD playback Issues419.08.2025
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730 questions
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Long Boot time and black screen while booting

I have a ACER Nitro 5 laptop (windows 10 home original), mainly for entry level gaming. I am using laptop/desktop from last 12 years and I have moderate knoweldge on S/w issues, how to keep the laptop fast (by defragmenting, registry cleaning etc.). Recently I am facing Boot issues thats getting frustrating. Initially it started with long booting time, it was taking 7-10 minutes to reach to user account (Pin), and during that time the CPU and GPU fan speed was getting super fast (like during heavy usage).
Now from last couple of days, once I switch the laptop on, no display is coming, its just a black screen. However, CPU light was on, Key-board backlit was on and fan was rotating, but no display. If I wait the also nothing happening. Every time I need to force shut down it (by long pressing) and then if I restart again, its getting started properly.

Not sure what's the issue. I have checked prgrams that starts while booting, no issue there. No external device was attaching with my laptop while booting. stopped windown fast boot service also. But no progress.

Please suggest. can it be my HDD (1 TB I have) getting damaged? suggest if any other reason might be there.

1722 views
Nov 24, 2021 at 07:13 AM

how to change icon size?

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.

1721 views
Nov 23, 2021 at 08:07 AM

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help

1720 views
Oct 03, 2024 at 11:38 AM

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?

1720 views
Nov 23, 2021 at 11:26 AM
Auslogics BoostSpeed
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1717 views
Mar 24, 2023 at 05:47 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?

1715 views
Feb 02, 2023 at 05:06 PM

Почему корзина остается не очищенной после работы BoostSpeed?

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!

1715 views
Nov 02, 2021 at 11:10 AM

my battery is working fine but it says its health is bad is that a problem?

So when i test my battery health it says that its health is terrible and reccomends me to change it while its working just fine should i change it or not?

1715 views
Mar 14, 2024 at 10:55 AM

Default browser issues, Microsoft keeps changing browser to Edge

I set Chrome as Windows 11 default browser and Google as search engine Microsoft keeps changing broweser to Edge & Bing.

Can Auslogic Registry Cleaner detect and fix such unauthorised changes?

1714 views
Jul 12, 2024 at 03:54 PM

disable or uninstall mcafee

how can disable or uninstall mcafee that seems to have been install by ms in windows10?

1713 views
Oct 09, 2023 at 06:10 AM

A luz noturna parou de funcionar

A luz noturna deixou de funcionar, não posso mudar para a cor mais suave

1712 views
Sep 05, 2023 at 01:38 PM

Getting unsuccessful access tries constantly

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja

1710 views
Dec 19, 2023 at 11:58 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.

1709 views
Mar 19, 2021 at 05:24 PM

Очень медленно грузится ноутбук

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка

1708 views
Jan 10, 2024 at 06:55 AM

Desktop icons moving around

Why are my icons moving around the desktop when restart computer?

1705 views
Sep 28, 2023 at 09:57 AM

Reconnect File History drive

How do I reconnect my File History drive?

1702 views
Mar 29, 2023 at 03:20 PM

How to fix "Location services managed by your organization"?

I need to fix this. Want to be able locate my laptop in case it gets loss

1702 views
Feb 16, 2022 at 03:58 AM

Spinner GIF Keeps Spinning on Some Websites

Whenever I go to a site that requires some time to load, e.g., http://www.fpcanada.ca/findaplanner
I keep seeing the spinnning GIF wheel as I wait for the web page to load, which it does not and then times out..
So far, it happens with Edge, Google, and Firefox. I have restarted several times and have cleared the cache, flushed DNS, reset the browsers, completed a deep clean, registry clean, and optimized internet settings with SpeedBoost, run two anti-virus malware programs (Windows Secuity and Malware Bytes), and have run memory diagnostics. All with the same result - no change.

Windows and the browsers are all up-to-date.

When I inspect the Javascript (>by right-clicking on the Spinner), I see that the Spinner is there and seems to be waiting.

Any suggestions?

1701 views
Feb 17, 2023 at 05:04 PM

youtube videos not playing

I have installed different search engines and cancelled all mmy cookie permissions now you tube videos wont play and iam not getting notifications anymore?

1701 views
Sep 20, 2023 at 02:19 AM

Power options gone, laptop does not sleep when i close it

I have problems Closing the lid does not work. I set it to sleep or shut down neither of them worked.When I tried to find a solutions
I entered a code to CMD and all my power plans resetted.The ones which auslogics set also gone the preset power plans.And when I set balanced again I have also have no slider on the battery icon to change it to left to battery save or right to better performance.

Now I have left with no power plans of auslogics and ultimate is gone too.Can I get them back or how ?
Can I get back my old battery icon slider when in balanced mode ?
Can I fix the closing the lid action and make laptop sleep when i close it ?

1699 views
Oct 25, 2023 at 06:58 AM