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Windows-related issues

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Name:Questions:Last update:
Default Application Issues3717.10.2025
TouchPad Problems225.09.2025
Network Issues1419.09.2025
Battery Issues1116.09.2025
DVD and CD playback Issues419.08.2025
Screen Issues1612.06.2025
Microsoft Store Issues1107.03.2025
Sound Issues1412.07.2024
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778 questions
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Антивирус Windows 10 удаляет Driver Updater

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.

3667 views
Apr 03, 2020 at 07:06 AM

Having to re-enter my Microsoft account info many times

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.

3665 views
Jun 09, 2020 at 08:52 AM

Search issues after running BoostSpeed

Hello

Two weeks ago I cleaned things up with your program..I rememeber cleaning "empty folders". Not sure if I touched registry clean.
I recently have noticed that my outlook email querries (IMAp etc) does not do a proper search . Only a few items related to the question show up.

Also Onenote desktop does not search and find all items. On other computers One note and outlook work fine. On my main desktop, (which has your program) some items are found on the search but not all that should be there in the querry.

On Onenote web on this machine, all items are searched and work.. Other computers work fine. But onenote deskotop on this one machine only finds few items related to the question. Talking to microsoft they think somethinkg happended to windows search in registry.
Can I recover what might ave been deleted in the cleanup. Are files deleted, stored somewere


Any ideas re the problem.

Thank you

Cliff Shnier

3664 views
Dec 13, 2023 at 01:18 PM

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

3663 views
May 25, 2020 at 12:28 PM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Cannot install Microsoft 365 getting error 30015-11

my current & active MS365 suite just vanished from the system, and when I try to download/install the apps on my laptop, it get all the way through the process untl final 10% when get error mressage 30015-11(3221225506). I have dismounterd all system defence software (firewalls, defender, anti-virus) while downloading to remove these as potential constraints, and I have enabled the Windows Update features on the services list (cmd - services.msc)- which were showing as disabled. These however always revert back to 'disabled' once leave the page/screen. I also ran sfc /scannow to check for corrupted files - but all good. Can you assist please

3657 views
Jun 12, 2023 at 07:39 AM

Swipe left from Edge activates Cortana

Please tell me how to disable this highly distracting action?

3644 views
Jul 24, 2020 at 08:17 AM

Location settings hidden or managed by organization

Hi,

I want to turn on Location services so that my display automatically dims and cuts out blue light when the sun sets. However when I go to 'Night Light Settings' and then under 'Schedule' access 'Location Settings' I am informed that "Some of these settings are hidden or managed by your organisation" and the 'Change' button is disabled.

What Organisation? This is my personal desktop not managed by anyone but me.

Pleas could you help with this issue.

Thanks
Jeff

3638 views
Jan 13, 2021 at 09:19 AM

Excel does not open on click

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

3635 views
Apr 09, 2020 at 01:49 AM

一部のアプリとEdgeのお気に入りメニューが自動的に消える

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

3634 views
Mar 19, 2020 at 11:15 AM

Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.

3630 views
Mar 18, 2022 at 07:52 AM

サウンドドラィバーの変更方法

 Win 10 Pro のUPDATEの問題でWin10に問題が発生し、マイクロソフトからクリーンインストールを進められ、実行いたしましたが、サウンドドライバーがHigh Definition Audio Device が入ってしまい、音声が小さく、DVDを見ても、音声が聞こえない状態です。 ドライバーを入れ替えたいですが、方法が 解らないです、教えて欲しいです

Location setting managed by your organization

My location setting has been disabled (turned off) and is greyed out so I cannot turn it back on. I now see a message indicating that my computer is "Managed by your organization" but this is my personal computer. I actually have 2 computers and this message appears on both computers along with the same restrictions to my settings.
Can you advise how I can regain the administrative control of my PCs and eliminate "Managed by your organization"?

3612 views
Jan 17, 2025 at 06:00 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

BoostSpeed Edge Chromium support

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

3609 views
May 18, 2020 at 12:40 PM

Как активировать Windows?

не могу активировать виндовс

3586 views
Jan 09, 2020 at 09:38 AM

Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

3576 views
May 18, 2020 at 12:59 PM

Acelere a inicialização do Windows

Como aumentar a velocidade de inicialização do windows

3569 views
Apr 24, 2026 at 11:05 PM

Добавление Auslogics Driver Updater в исключения антивирусных програм

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

3569 views
Mar 30, 2020 at 01:05 PM

Как обезопасить компьютер от взлома?

Моим компьютером кто то упрвлял, я точно не могу сказать как, он запустил игру в стиме, а у меня там общий аккаунт с другим человеком и я не знаю это вирус я подхватил или какой то баг, и вот как мне узнать что теперь мой компьютер точно в безопасности ?

3566 views
Sep 23, 2020 at 08:01 AM

Проблема с драйвером Lenovo UEFI System Firmware

Что такое Lenovo UEFI System Firmware 9YCN39WW?
Как исправить ошибку драйвера?

3544 views
Jun 08, 2021 at 04:44 PM

Bricked my HP Evo Prod ID 669a1ua after driver update

So I'm old-school (DOS Win 3.11) computer-savvy...but not much more (never heard of secure boot/TPM/Bitlocker - until I used your program to update a bunch of drivers (probabally the BIOS) and I got BSOD demanding Bitlocker key and after 3 days found no darn way around it. Finally went to HP Cloud recovery (supposed to resture factory config) but this tool does not work for me (gets stuck in a boot loop...internet search did not reveal fix/work-around that I haddn't tried; i.e at the BIOS I turned off Secure boot, allowed USB Boot, made that the first boot device...even tried re-directing the boot loader to the flash drive...but I digress).
Only thing left seemed to be a clean install using flash drive media from MS website to download installer for W11 and then het drivers from HP. So...Flash installer W11 called-up a view of the diskpart showing X: as "System" with like 200MB, C: is the main partition with ~433GB and is BITLOCKED... and then there is a small Recovery partition.
So the only partition I might use was the Bitlocked one...thus I had to delete it and ReFormat to do the clean install.
...So far so good!
Now I go top HP and get my wlan drivers...install from recovery CMD using pnpuil...and I fire-up Windows.
I get the intro screen to select my language, then keyboard, then it hangs at "lets get you connected to the internet"
so - TWO questions: (1) what othe (critical) drivers might I need to get online? Here's the list of possibilities: https://support.hp.com/us-en/drivers/selfservice/closure/hp-spectre-x360-16-inch-2-in-1-laptop-pc-16-f1000/2101006126/model/2101006145 and
(2) I tried just installing "all" of the available drivers...but I ran out of room???
It seems that even when I'm at he C:\ prompt - everything I install actually goes to the X: partition [which has run out of space now...] Is there some kind of start-up initialization pointer thats redirrecting "System" traffic/commands to X: (instead of c:\Windows\System\System32 - where drivers usually reside?
- If so - how do I change it?
- If not then might it relate somehow to the fact that I never really "completed" the install process?
Also FYI - now that I have gotten around Bitlocker I tried the HP Cloud recovery again and got the same blind boot loop.
Thanks for your help
-Adam

3538 views
Sep 14, 2023 at 08:37 AM