943 questions
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DirectX Windows Feature Install Prompt
A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:
Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Home
Version 21H2
Installed on 12/3/2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0
Thanks!
Scott
Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Home
Version 21H2
Installed on 12/3/2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0
Thanks!
Scott
my system speed
how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??
Escaneo selectivo de carpetas
Hola,
No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.
¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?
Favor indicar los pasos detalladamente ya que no soy tecnológico.
Gracias
Neilton FD
No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.
¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?
Favor indicar los pasos detalladamente ya que no soy tecnológico.
Gracias
Neilton FD
Windows Event Viewer and Auslogics BoostSpeed 12
I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.
It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.
Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?
I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.
Help! And thanks.
It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.
Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?
I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.
Help! And thanks.
when right click in file explorer, it load very slow
my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
Contex menu delay on desktop shortcuts and explorer folders
When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.
Removal of leftover files and registry entries after uninstall. (crashplan)
I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.
Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922
Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.
Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.
Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.
Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.
Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.
Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.
Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.
Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.
Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
いつもエラーが出て困っていて、このソフトで解消できるようになりませんか？
ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))
バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか？
ネットで調べてもこれと言って解決策が見つかりません
このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
エラー:(STATUS_WAIT_2 (0x80070002))
バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか？
ネットで調べてもこれと言って解決策が見つかりません
このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
Defrag Ultimate
I have Boostspeed 12.
Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?
Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?
Thank you.
Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?
Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?
Thank you.
transferring data and Auslogics
Hi. This may be out of your field, but...
I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.
In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.
I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.
Onward,
Will Anderson
greenvegans.org
High System Usage
I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.
What emptied by downloads folder
I recently did a scan and later a deep clean, I now find my dowloads folder is empty
Windows 10 not shutting down, keeps restarting
When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!
I have recent system images saved but none before the problem started!
Any suggestions? Thank you, David
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!
I have recent system images saved but none before the problem started!
Any suggestions? Thank you, David
Problems with Windows Update-Valentin Batalak
Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
slow response time on windows right-click
read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue
reparer windows 10
MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
Ma webcam ne fonctionne plus
Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
Error 15
How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?
The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
Indexing keep turning off
Greetings
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards
Intermittent PC Crashes/Freezes
To Whom It May Concern,
I intiated my original correspondence on the 5th November as indicated below:
I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.
This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!
I await an update at your earliest available opportunity.
Kind regards,
Ian
Ian R. W
Dear Ian,
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.
Upvote (0)
Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Kind regards
Ian
Ian R. W
[/private]
Dear Suzanna,
Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.
Kind regards,
Ian
Ian R. W
I intiated my original correspondence on the 5th November as indicated below:
I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.
This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!
I await an update at your earliest available opportunity.
Kind regards,
Ian
Ian R. W
Dear Ian,
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.
Upvote (0)
Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Kind regards
Ian
Ian R. W
[/private]
Dear Suzanna,
Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.
Kind regards,
Ian
Ian R. W
Eliminar una partición creada por Windows
Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
Very long time to load the computer! HElp!
can you help me please, I have a laptop that takes a long time to load please help me
update
so my windows 7 ultimate needs upadate to windows 10 so tryed to update it but it randomly shut off. i tryed again but it huppened again. so i though it was the update thats not working. i was playing a game but it huppend again. it made a lot of noise and shuts off without warning so i did i everthing i cold to fix bt cant seem to fix it at all. what should i do. i need to update it but to update it i need it to stop randomly shuting off
WINDOWS BEHAVING IRRATICALLY
ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
Problem Solution
In the "check for updates" section, i have a message in red "Your device is missing important security and quality fixes" and when i click on "check for updates", the installing remains 0% and so i want to kmow how to solve this problem.
sleep mode
after running my pc from sleep mode the voice of pc become weak .
whats the problem ?
Thank You
whats the problem ?
Thank You
Интернет-соединение
Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо
printer problem
Can you tell me why on my desktop, it show my default printer is Pixma series 5600. On my wife's laptop id shows Pixma series 5600WS?
Can't scan disk space
I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
Contex menu delay on desktop shortcuts and explorer folders
When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.
Recommended
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Download size: 22,5 Mb
Compatibility: Windows 11, 10, 8, 7