943 questions

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1292 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1444 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1478 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1332 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1141 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1203 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1235 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1163 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1311 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

855 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1572 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1162 views
Oct 08, 2020 at 02:28 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1323 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1320 views
Oct 05, 2020 at 07:31 AM

I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
1254 views
Oct 04, 2020 at 11:09 PM

原因不明起動しない

Windows 10 64
症状
電源を押す
電源ボタンとその隣の起動ボタンが伝統する(チカチカ。。。正常)
1分後消える
数分後 画面に「修復している」と出る
その後様々な修復Optionが出るが、起動していないので何もできない
。。
同じことを繰り返していると突然起動できる(現在のように)
上記の状態が前触れもなく発生する
1485 views
Oct 04, 2020 at 12:51 PM

teredo blocked

how can i fix my teredo?its blocked

1087 views
Oct 02, 2020 at 08:33 AM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
1005 views
Oct 02, 2020 at 05:44 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

BSOD

Im getting Kmode_Eception not handled, System Service Eception and Unexpcted Kernel Mode Trap when i play game. i couldn't find the problem even i bought your Driver Pro to update all driver it still the same. what is the problem?
1032 views
Aug 14, 2021 at 06:48 PM

no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

1031 views
May 08, 2021 at 03:09 PM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
1030 views
May 30, 2021 at 05:30 AM

Is there some way to uninstall or disable some Windows "Features?"

For a number of reasons, I use Firefox as my default browser on this and other devices with Chrome as a secondary browser for some specific compatibility needs, but Windows is trying to force me to use their irritatingly disfunctional "Edge" browser. So far, I've had some success in decreasing the frequency at which WIndows pesters me to use the Ede browser, but I have not been able to completely eliminate this often intrusive problem. Is there some way to safely uninstall or completely disable the Edge browser?

Near the right end of the task bar at the bottom of my screen, Windows has an irritating "feature" that displays weather information and frequently presents a pop-up with news items and similar information. Id there some way to eliminate or uninstall this "feature?"
1029 views
Jun 06, 2021 at 03:34 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

Computer randomly turns off but i can turn it back on

While i am playing games my computer seems to suddenly turn off i can turn it back on with no problem but it randomly happens every 2 hours ish.

1027 views
Nov 12, 2019 at 02:06 AM

I am unable to switch to keyboard Chinese Input Method after using Auslogics BootstSpeed

After using the Auslogics BootstSpeed and the function of cleaning the Registry files, I found that I am not able to switch back to Chinese input method anymore and I can only type in English. I tried to type the hotkey "Left Ctrl +Shift", nothing happened. I tried "Ctrl + Space" or "Win + Space", also nothing happended. The small icon at shows "EN" at the bottom right corner was disappeared (see attached).

I tried to find the file "ctfmon.exe" and excute, but it doesn't work. I tried to add this command at the startup, it also doesn't work.

I tried to delete the language pack and reinstall, it also doesn't work.

The only moment that I can see the langauge menu comes out again is that when I was in the situation of "User Account Control" when the computer requires administrator status to run some program (see attached).

I am pretty desperate and really need your help. Thank you!
1020 views
Dec 18, 2021 at 04:41 AM

Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

1016 views
May 18, 2021 at 05:54 PM

My mouse freezes, lags which was not doing in the past

I am a long time professional and I am actually quite tech savvy. I use the computer very very clean (obsessive level) But my mouse started to lag recently. I have downloaded Auslogics Pro (thats how we met) Even though I liked the software, it didnt solve the problem.

My laptop is Dell Vostro with i7 and 8GB Ram. Fairly new one (less than 1 year) But even with a simple operation (like opening Skype) it starts to level up fan noise and mouse starts to flicker, lag from time to time.

I formated everything on my computer (because this was not the case until very recently) but even that didnt help.

What can be the reason?
1014 views
Dec 09, 2020 at 07:46 PM

Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?
1014 views
Oct 29, 2021 at 07:22 PM

PROCESSES IN SYSTEM

PC OS OVERLOADING FULLY IN 4GB AMD 99%

1013 views
Apr 15, 2020 at 10:44 AM

Windows Blickpunkt-Bilder

Nach BoosSpeed12 wechseln die Windows 10 Blickpunkt-Bilder nicht mehr und muß von mir manuell repariert werden. Welche Einstellungen können das verhindern?
1013 views
Jan 22, 2022 at 11:15 AM

Windows 11

I've upgraded to Windows 11. Are there any issues using BoostSpeed with Win11 that I should be aware of?

Also, I have Norton Anti-virus. Are the two programs compatible or working against each other?
1012 views
Jan 14, 2022 at 08:13 PM

what diveces can be added to make compatable with windows 11

How bring Motherboard up to date when it is 11 years old and running windows 10 ok I don't have aTPM 2.0 conection avalable or anything else that will make it happen?

1012 views
Oct 20, 2021 at 04:22 PM

wifi and bluetooth issue

my wifi is not working
1010 views
Jan 08, 2022 at 04:50 AM

my pc shuts down by itself

everytime at night when i put my computer to sleep mode the pc shuts down during the night and i dont know how to solve that

1008 views
Dec 03, 2020 at 04:03 PM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.
1006 views
Dec 27, 2021 at 11:14 AM

IP Address

What is the IP address for this compter
1006 views
Aug 02, 2022 at 09:53 PM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
1005 views
Oct 02, 2020 at 05:44 AM

Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details
1003 views
Feb 24, 2021 at 07:21 PM