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Windows-related issues

Subcategories (29)
Name:Questions:Last update:
Performance Issues13422.10.2025
Installed Antiviruses Issues722.10.2025
Windows Settings Issues6221.10.2025
Default Application Issues3817.10.2025
Bluetooth Connectivity Issues3217.10.2025
Windows Installation and Update5916.10.2025
Windows Activation1214.10.2025
TouchPad Problems225.09.2025
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729 questions

upgrade windows without losing data

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

2076 views
Mar 30, 2021 at 08:40 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!

2580 views
Mar 30, 2021 at 08:52 AM

No picture thumbnails on Windows 10

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?

2551 views
Mar 26, 2021 at 01:53 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

2514 views
Mar 25, 2021 at 12:16 PM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Windows game bar does not work

Windows game bar does not work when i try press the key combination

2080 views
Mar 22, 2021 at 11:49 AM

очень сильно тормозит ноутбук

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся

1670 views
Mar 22, 2021 at 01:39 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!

1658 views
Oct 18, 2021 at 07:39 AM

Paired bluetooth devices not connecting

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?

2209 views
Nov 20, 2021 at 11:32 AM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.

1683 views
Mar 19, 2021 at 05:24 PM

Fix "The device does not appear to be plugged in"

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?

2264 views
Mar 17, 2021 at 11:21 AM

How to clean empty folders safely?

How can I safely run Empty Folder file function without destroying important files, such as Document File???????

1707 views
Mar 17, 2021 at 10:12 AM

How to delete Windows.old folder with BoostSpeed?

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

1609 views
Mar 16, 2021 at 05:55 AM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Fix Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski

1967 views
Mar 09, 2021 at 02:56 PM

bluetooth headphones no sound

My bluetooth headphones show they are connected buy there is no sound

2221 views
Mar 09, 2021 at 03:42 PM

Operating system is not presently configured to run this application

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.

2188 views
Mar 09, 2021 at 10:08 AM

how to backup

how can i set a system backup?

2012 views
Mar 02, 2021 at 11:05 AM

Cómo abrir archivos de Word sin convertirlos a PDF

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1789 views
Mar 01, 2021 at 03:21 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?

2164 views
Feb 26, 2021 at 06:49 AM

Right Click Menu freezing

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details

1819 views
Mar 01, 2021 at 03:38 PM

windows photo viewer suddenly missing

since years I'm using Windows Photo Viewer to see my pictures (jpg and others)

Suddenly this possibility disappeared, I think due to an automatic update of my system by Microsoft. With the option "open with", I
only get PAINT and 3D PAINT, but I'm not intersted in those programs.

I can find the folder Windows Photo Viewer in my Program Files, but this folder has two subfolders (one Eng and one NL) and both are empty. I don't understand why, because I didn't was deleting them.

I heard it is possible to restore the old PhotoViewer in Win 10 , by inserting a register- script.

Can you help me to find that script ?

Thanks on beforehand.

Jacques Valembois

1714 views
Feb 25, 2021 at 12:12 PM
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