943 questions

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1292 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1444 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1478 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1332 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1141 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1203 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1235 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1163 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1311 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

855 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1573 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1162 views
Oct 08, 2020 at 02:28 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1323 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1321 views
Oct 05, 2020 at 07:31 AM

I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
1254 views
Oct 04, 2020 at 11:09 PM

原因不明起動しない

Windows 10 64
症状
電源を押す
電源ボタンとその隣の起動ボタンが伝統する(チカチカ。。。正常)
1分後消える
数分後 画面に「修復している」と出る
その後様々な修復Optionが出るが、起動していないので何もできない
。。
同じことを繰り返していると突然起動できる(現在のように)
上記の状態が前触れもなく発生する
1485 views
Oct 04, 2020 at 12:51 PM

teredo blocked

how can i fix my teredo?its blocked

1088 views
Oct 02, 2020 at 08:33 AM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
1005 views
Oct 02, 2020 at 05:44 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

Bluetooth sound

Hello,
My airpods have sound on my phone, however it does not on my recently bought laptop, the laptop is relatively new, from this year, 2021. ( HP ENVY x360 15-ed1250nd - 2-in-1 Laptop - 15.6 Inch ) link: https://www.bol.com/nl/p/hp-envy-x360-15-ed1250nd-2-in-1-laptop-15-6-inch/9300000016569206/?Referrer=ADVNLGOO002021-G-113260400617-S-1073395452187-9300000016569206&gclid=CjwKCAjwqvyFBhB7EiwAER786fS7dpKIseiChs-oaUUNjwv4nVDV44PuNyouNTdn7ZBDePH-zAaTFRoCDbgQAvD_BwE , this link is in dutch though since I am dutch.
But back to the question, I have two options, Airpods handsfree AG audio, and airpods stereo.
the "airpods handsfree ag audio" one works, though it has really really poor quality,
on my phone it works perfectly with perfect quality, but if I put my laptop on airpods stereo, they just don't work, no sound, nothing
I clicked on many links trying to fix this problem, but with no success, I don't know what I should do, do you guys know how to fix this?
Thanks!
Sjoerd
(ps my phone is a huawei p20 lite and I have airpods 2)
913 views
Jun 08, 2021 at 06:55 PM

Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something


I just put download because I cant make question without
910 views
Jul 11, 2022 at 02:42 PM

Parallels Desktop 18 Compatibility

I have an Apple iMac running macOS Monterey v12.4 with Parallels Desktop 18 and Windows 10.
I’d like to know, can BoostSpeed 12 run in this Virtual Machine environment without any issues?

PS: BoostSpeed 12 is not installed in the Virtual Machine environment yet. I’m simply trying to find out if it has been tested and will work before installing it on my iMac with Parallels Desktop 18.
909 views
Aug 12, 2022 at 03:52 AM

can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
909 views
Nov 13, 2021 at 05:31 PM

Windows Update, something went wrong

My sytem is no longer doing its windows updates, it always displays an error saying " something went wrong Try to reopen settings later"
908 views
Jan 18, 2022 at 11:44 PM

Иконка

Почему иконка стала оранжевым

908 views
Dec 01, 2020 at 09:29 AM

right mouse click

i have big problem when i click with right mouse button it loads forever. i cleaned registry already few times but it didnt help. and i am helples dont want to reinstal whole system ...
905 views
Jan 14, 2022 at 09:47 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
905 views
Apr 25, 2021 at 07:46 AM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
902 views
Nov 22, 2021 at 06:08 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
901 views
Jan 24, 2022 at 05:56 PM

Cleaning

Gentlemen,
I have Windows 10 64 bit. I have 1.69 TB free space of 1.81 TB. Do you think I should wipe the free space or would it just be a waste of time?

Doug.
901 views
Aug 19, 2022 at 06:51 PM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
898 views
Apr 07, 2022 at 07:15 AM

Analyse pour ajustements Windows

Bonjour,
lorsque je fais l'analyse pour l'ajustement Windows , l'analyse ne va pas plus loin que 29% et puis j'attends des heures et c'est toujours à 26%.

Pourriez vous m'aider,

Cordialement
Hendrik Zutterman
895 views
Jan 15, 2022 at 02:21 PM

Windows 10 Default System font changed


Hi,

After running all the Auslogics BoostSpeed 12 suggestions, the default system font changed into a horrible blurry type of text. This is across the whole system, including File Explorer, Chrome, Microsoft 365 Office apps (Excel, Word, etc), basically everywhere!

I've attached a screenshot from Chrome to illustrate what the default font looks like now.

How do I restore the original default system font?

Thanks and regards
Andrew

893 views
Oct 12, 2021 at 01:09 PM

Unable to activate Auslogics Bootspeed 12 PRO Version

I have been having issues now for more than a week I keep getting the message the my PRO Version is not atctivated despite me doing it countless times. Please can you advise what to do.
892 views
Jan 26, 2022 at 12:46 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit
892 views
May 03, 2022 at 06:11 PM

Error

How to remove the error? I can't start Auslogics on Windows 10 startup.
889 views
Jan 09, 2023 at 09:23 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
888 views
Oct 23, 2021 at 03:06 PM