943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1733 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1256 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

ARQUIVOS CONTAMINADOS POR TROJANS

Como o auslogics bootspeed informa que tudo no meu computador esta correto se meu antivirus informa que ele esta contaminado por Trojans, pop up etc...
O sistema foi atualizado compulsoriamente pela Microsoft para o win 11.
634 views
Sep 21, 2023 at 09:56 PM

коды

как получить бесплатный код
634 views
Nov 20, 2023 at 12:49 PM

Fortnite

I have pretty good fps in fortnite but constant fps drops and stutters, I tried everything i found on the internet but seems like nothing works
629 views
Oct 12, 2023 at 05:12 PM

Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
626 views
Apr 16, 2023 at 05:31 AM

Is it safe to delete this keys

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

626 views
Nov 17, 2023 at 11:15 AM

mcafee popouts stupid

how can disable or uninstall mcafee that seems to have been install by ms in windows10?
625 views
Oct 08, 2023 at 11:57 AM

Quicken Lock

Occassionally, Quicken crashes. When it does, I must either force quit BoostSpeed or Restart my computer. This is because BoostSpeed locks the Quicken data file. I would like to exclude this file (or the containing folder) from any scanning or "interference" from BoostSpeed - can I do this? Is there any way to prevent BoostSpeed from tormenting my Quicken Files?
624 views
Aug 27, 2023 at 11:10 PM

ошибка

0х80042302 и 0х81000203 как испраить?
622 views
Nov 19, 2023 at 04:49 PM

Fonction "rechercher dans" en haut à droite des fenêtres windows 10

la fonction de recherche est totalement inactive. On ne peut rien inscrire dans la case prévue.
621 views
Oct 14, 2023 at 05:26 PM

windows11微調整

windows11で起動してスキャンができます。windows10でできたwindows10微調整ができましたが、windows11では
windows11微調整ができますか?
621 views
Oct 20, 2021 at 07:08 AM

Windows Update

This error code might help: (0x80004002).
Can you guys help? Tried everything. I can't seem to fix this.
619 views
Nov 09, 2023 at 01:23 PM

Search

Windows search is gone. How to reload
619 views
Mar 28, 2024 at 03:37 PM

Connects but stil doesn't work

Using Windows 11 Pro for Workstations. This is the first and only time I have used this OS so I don't have any experience troubleshooting it or point of reference. I have multiple devices, headphones and other devices that I know work for Bluetooth conectively purposes but otherwise but when I attempt to use them on this laptop, Windows tells me that the devices are connecting to the Bluetooth device I have selected but I get no sound. The only thing I can tell you that stands out and is related is that it tells me under System/Bluetooth that the device is connected but when I go to System/Sound, the connected device will not show under Sound/Outbut Device even though it shows connected under Bluetooth. I have considered reloading the OS from scrath (factory reset etc.) but really don't want to go through all that. So I am asking if you have any ideas otherwise.
617 views
Jun 10, 2024 at 06:58 PM

windows 11

Is windows 11 fully supported by boostspeed 12?
614 views
Jan 04, 2022 at 06:25 PM

register drag ssd use

i have ssd, if i do registery defrag, will it slow down?
614 views
Dec 30, 2022 at 06:56 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

613 views
Apr 18, 2022 at 06:26 PM

System rebooting by itself when launch game

System rebooting by itself when launch game I tried to clean hardware using some methods but i think my problem is with my RTX 3090 problems I think it's overheating
612 views
May 14, 2023 at 02:53 PM

rundll32.exe

If infected, how to get rid of it, probably trojan
612 views
Feb 05, 2024 at 06:36 AM

Luz noturna

A luz noturna deixou de funcionar, não posso mudar para a cor mais suave
612 views
Sep 04, 2023 at 05:13 PM

re windows 10 not updating from 1909 to 22H2.

Follow up on not being able to update to Windows 10 22H2 from 1909.
I have gone through all the suggestions. Update assistant ,Media creation tool,Update troubleshooter , resetting windows update components and still get the error: initiation failed during First-Boot phase at Migrate-Data.
USB bootable disk also did not succeed. I have disabled all periferals , ran fksdsk, restore health, checked that all drivers are up to date etc.. and still get the same error.
Error messages from windows logs : Error Essent 455 Loggin/Recovery. Error Security center 17 None. Error Application error 1000 Application crashing Events. Error Security-SPP 16385 None. These occur multiple times in the log file.
I also disabled Firewall and anti virus software, all to no avail.
Any idea what else I might try ?
611 views
Oct 07, 2023 at 06:08 PM