• Windows-related issues
941 questions

Переключение предложение

Добрый день, пользуюсь программой раз в месяц уже в течение года. Но при крайней "чистке" комьютера решил воспользоваться утилитой "удаление пустых папок" в первый раз. Процесс занял много времени, после чего перезагружал компьютер и все работало стабильно как и всегда. Но на следующий день при использовании ПК началась проблема с автоматическим переключением программ. Постараюсь объяснить. То есть при использовании например хрома, пишешь сообщение и винда сама "AltTab'ается", только не на сторонее приложение, а куда-то в пустоту на 1-2 сек и обратно переключается на используемое приложение. Даже сейчас, я пишу это, и раз в 10 сек программа выключается на пару секунд. Думал что проблема в клавиатуре или еще чём, но так ничего и не нашел.
1558 views
Jul 19, 2020 at 01:03 PM

Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
1615 views
Jul 19, 2020 at 12:12 AM

Internet explorer

I don't use IE can I uninstall it as there are many items that will attach to it example is Roboform (password manager) and I wonder if IE contributes to ecess bagage.

1311 views
Jul 15, 2020 at 07:27 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1496 views
Jul 14, 2020 at 11:04 AM

Update

Why do I have to go to the Microsoft Store for Updating to the new version..and have to buy the app before updating to work? I do not use Edge for anything and have Firefox and Chrome as my Browsers. Thank you
1347 views
Jul 12, 2020 at 10:47 AM

startup

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

1424 views
Jul 08, 2020 at 12:42 AM

Shut and Restart

Can you try and establish just why I cannot shutdown or restart my desktop Windows 10 2004 64-Bit? I get a BSOD with error message of driver power state failure
1741 views
Jul 07, 2020 at 11:52 AM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1599 views
Jul 07, 2020 at 04:16 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1531 views
Jul 06, 2020 at 06:56 PM

bost speed

ярлык на раб столе стал белый иеще проблема вы видите

1434 views
Jul 05, 2020 at 06:11 PM

WordPad problem

Have tried (for years) to learn WORDPAD to start-up in landscape and not portrait. That goes for saving 'in Landscape' and seeing it change to Portrait when opening the member. (HRMPF)

Think, it's the only problem I have with my PC and now ALL problems in the future are taken good care of with your comprehensive
system, thank you.

Regards
Henning Reckey
1465 views
Jul 02, 2020 at 03:06 PM

Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
1573 views
Jul 01, 2020 at 07:23 PM

Internet Explorer re install

Bonjour !

J'ai besoin d'utiliser internet Explorer pour activer un service (système d'authentification qui ne fonctionne qu'avec IE)
Or je ne trouve plus IE sur mon poste. Il n'apparait pas dans Panneau de configuration\Tous les Panneaux de configuration\Programmes et fonctionnalités\Activer ou désactiver des fonctionnalités windows

Je ne me souviens plus comment je n'ai dé"sisntallé, et je me demandais :
- si c'est un tweak de Bootspeed qui l'a désinstallé?
- comme faire pour le ré installer?

J'ai essayé de le re téléchargé en online et en offline mais impossible de termienr l'installation. Soit un message me dit qu'une version plus récente est installée, (Edge), soit l'installation s'arrête sans message d'erreur.

Merci !
Sylvain

PS : la sous-catégorie est obligatoire, mais Internet Explorer n'était pas listé, j'ai donc choisi une valeur approximative

1468 views
Jun 30, 2020 at 09:31 AM

аааа

медленный

1577 views
Jun 28, 2020 at 10:18 AM

NVIDIA 제어판이 안 켜져요

NVIDIA 제어판을 열려고 하면 계속 '현재 NVIDIA GPU에 연결된 디스플레이를 사용하고 있지 않습니다.' 라고 뜹니다. 어떻게 하면 돼나요?

1510 views
Jun 28, 2020 at 03:19 AM

гибернация

Здравствуйте! прошу помочь. после гибернации комп сам через несколько минут включается. зарание спасибо.

1510 views
Jun 27, 2020 at 03:23 PM

I think it's device issue, like my pc is just stuttering randomly for no reason

So my pc stutters randomly for one second or less or more, when im idle watching yt it happens for no reason, and when im playing games it happens more often and bc of it i can't play games smoothly and it wasn't like that before.
Pc specs:

- Intel Core i7-2600 CPU
- 8 Gb ram ddr3
- 1050 ti geforce gtx gaming
- Windows 10

1265 views
Jun 27, 2020 at 01:13 PM

RAM

Hi, what benefits I would get if I increase thr RAM to 16GB instead of 8GB as it is now? would that enhance the overall performance of my laptop?
Thank you

1601 views
Jun 26, 2020 at 10:13 PM

Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

1536 views
Jun 25, 2020 at 09:54 PM

quiero reparar mi pc

mi procesador de ram esta lento

1033 views
Jun 22, 2020 at 05:10 PM

Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

1536 views
Jun 25, 2020 at 09:54 PM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
1536 views
Jul 23, 2020 at 11:45 AM

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1533 views
Nov 03, 2020 at 11:11 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1533 views
Feb 10, 2020 at 02:40 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1531 views
Jul 06, 2020 at 06:56 PM

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

1530 views
Jun 20, 2020 at 05:15 PM

Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

1529 views
Nov 27, 2019 at 11:03 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1529 views
Jan 05, 2020 at 01:38 PM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1526 views
Dec 26, 2020 at 01:58 AM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1525 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1525 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1523 views
Dec 30, 2020 at 11:02 PM

How do I stop starting up when I start the computer

When I start up my computer, PCTuneUp starts up. How do I prevent this from happening.

1519 views
Feb 20, 2021 at 02:58 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1517 views
Mar 29, 2020 at 04:32 AM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1516 views
Dec 28, 2020 at 08:41 AM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1515 views
Jan 09, 2022 at 06:06 PM

гибернация

Здравствуйте! прошу помочь. после гибернации комп сам через несколько минут включается. зарание спасибо.

1510 views
Jun 27, 2020 at 03:23 PM

NVIDIA 제어판이 안 켜져요

NVIDIA 제어판을 열려고 하면 계속 '현재 NVIDIA GPU에 연결된 디스플레이를 사용하고 있지 않습니다.' 라고 뜹니다. 어떻게 하면 돼나요?

1510 views
Jun 28, 2020 at 03:19 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1507 views
Nov 12, 2020 at 12:01 PM