1814 questions

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1278 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1391 views
Mar 26, 2020 at 04:12 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1079 views
Mar 26, 2020 at 01:09 AM

no windows updates

i have been trying to update to the windows march update but I can't

1448 views
Mar 25, 2020 at 03:40 AM

updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

1028 views
Mar 23, 2020 at 06:09 PM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1293 views
Mar 23, 2020 at 10:04 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1207 views
Mar 21, 2020 at 11:42 PM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1432 views
Mar 18, 2020 at 05:10 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1415 views
Mar 14, 2020 at 02:54 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1327 views
Mar 13, 2020 at 07:22 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1259 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

1060 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

1295 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1462 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1262 views
Mar 10, 2020 at 11:42 PM

MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

1145 views
Mar 10, 2020 at 05:02 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

1110 views
Mar 09, 2020 at 08:59 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

1823 views
Mar 08, 2020 at 08:21 PM

slow running windows

do i need to change my windows ? its 10 but its very old

1128 views
Mar 08, 2020 at 12:56 PM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1028 views
Mar 08, 2020 at 09:16 AM

Bluetooth sound

Hello,
My airpods have sound on my phone, however it does not on my recently bought laptop, the laptop is relatively new, from this year, 2021. ( HP ENVY x360 15-ed1250nd - 2-in-1 Laptop - 15.6 Inch ) link: https://www.bol.com/nl/p/hp-envy-x360-15-ed1250nd-2-in-1-laptop-15-6-inch/9300000016569206/?Referrer=ADVNLGOO002021-G-113260400617-S-1073395452187-9300000016569206&gclid=CjwKCAjwqvyFBhB7EiwAER786fS7dpKIseiChs-oaUUNjwv4nVDV44PuNyouNTdn7ZBDePH-zAaTFRoCDbgQAvD_BwE , this link is in dutch though since I am dutch.
But back to the question, I have two options, Airpods handsfree AG audio, and airpods stereo.
the "airpods handsfree ag audio" one works, though it has really really poor quality,
on my phone it works perfectly with perfect quality, but if I put my laptop on airpods stereo, they just don't work, no sound, nothing
I clicked on many links trying to fix this problem, but with no success, I don't know what I should do, do you guys know how to fix this?
Thanks!
Sjoerd
(ps my phone is a huawei p20 lite and I have airpods 2)
820 views
Jun 08, 2021 at 06:55 PM

ярлык гугл профиля

Здравствуйте. Я не знаю как это получилось, но создавая новый профиль в гугл хром программа как я понимаю закрепила в этом профиле свою систему анонимности и безопасности, тк ярлык гугл профиля на панели задач был таким же как и ярлык самой программы.
Как можно этим управлять? Сколько можно создать таких профилей и как можно создать такой профиль осознано если мне это нужно?
С уважением к Вам,
Алексей Соломкин.
-------------------------------------------
Hello. I don't know how it happened, but when creating a new profile in Google Chrome, the program, as I understand it, fixed its anonymity and security system in this profile, because the shortcut of the Google profile on the taskbar was the same as the shortcut of the program itself.
How can this be managed? How many such profiles can be created and how can I create such a profile consciously if I need it?
Best regards to you,
Alexey Solomkin.
820 views
Aug 10, 2021 at 01:43 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

818 views
Jul 19, 2019 at 01:30 PM

deframmentazione

Posso deframmentare un dvd?

818 views
Jun 06, 2021 at 10:45 AM

problem with auslogics

It wont let me create a restore point, and the restore points I had created it has deleted.
818 views
Oct 21, 2021 at 04:46 PM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
817 views
May 25, 2021 at 02:51 PM

системные файлы windows 10

могу ли, Я, обнаружить вашей программой приложение в системе ,или файл запускающий вредоносное приложение, изменяющий СИСТЕМНЫЕ файлы ! Или напишите как его (подлеца) обнаружить!!! Сканирование антивирусом не предлогать! У меня изначально стоял надёжный антивирус .
благодарю за ответ...
817 views
Oct 15, 2021 at 05:32 AM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

817 views
Jul 19, 2021 at 03:54 PM

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

816 views
Oct 21, 2019 at 04:38 PM

сообщение от Auslogics

Появляется табличка "Обнаружено высокое потребление ресурсов". Что делать?
815 views
Nov 07, 2021 at 11:34 AM

High Resource Usage Detection

I keep getting a High Resource Usage Detection message even when I haven't got a lot of programmes open, and my laptop gets very hot. I have looked through Auslogics Boost Speed 11 Menu but can't seem to find a tool that may help with this.
Could you please advise which tool I should be looking to use in order to put this problem right.

813 views
Sep 21, 2019 at 04:17 PM

no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

812 views
May 08, 2021 at 03:09 PM

SSDをHDDと認識している

どうもPCのSSDをHDDと認識しているようで、スキャンすると毎回デフラグしてしまっている。これではSSDの寿命を縮めるのではないかと心配である。ちゃんとSSDと認識させるためにはどのようにすればよいのでしょうか?
812 views
Sep 08, 2021 at 03:18 PM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
812 views
May 30, 2021 at 05:30 AM

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.
811 views
Dec 06, 2021 at 07:49 PM

How do I fix?

FINDSTR: Cannot open c:\ProgramData\acer\updater2\updater2.xml
The system cannot find the path specified.

This pops up in a dos box along with multiple others like this. How do I get rid of them?
810 views
Jul 16, 2021 at 06:55 PM

Производительность ПК

Ваша программа периодически выдает сообщение о перегруженности процессора моего ПК и отсылает к "подробностям". А подробности - это сканер всех работающих и неработающих программ в компьюторе. Ваш сканер при этом никоим образом не оценивает важность запущенного процесса для работы компьютера. По сопровождающим характеристикам определить возможность отключения того или иного процесса очень трудно. Тогда какой смысл ваших обещаний "оптимизировать работу компьютера", если инструментов, реально выполняющих эту фунцкцию в части отключения второстепенных процессов, вы не предлагаете?

810 views
Jan 12, 2021 at 04:03 AM

Cpu Usage

Something is not working correctly. There is a high cpu usage and I am unable to figure out why. There seems to be an invisible ammount of cpu I cannot see? There is only 1 user on the machine and the cpu usage is more than the users cpu usage how does that make sense and how can I fix and optimize the cpu usage?
809 views
Nov 21, 2019 at 08:36 AM

BNP detected fatal error

I am having blue screen issues. BNP detected fatal error occurs every time I restart but not on shutdown.
The problem started after I installed MS flight simulator
I have:
~Checked the HD for errors
~Uninstalled Flight simulator
~Updated Windows to latest version
~updated Graphics Card to latest version
~run sfc/scannow

809 views
Mar 15, 2022 at 05:14 PM

Location is turned off and GREYED OUT.

Everytime I install BoostSpeed 12, in Windows the Location services on Windows 11/10 are greyed out automatically in the Operating System due to the presence of this third-party software. Due to this glitch, I am not able to toggle the Location services on and off and also cannot change any settings related to it. I have tried every hack and registry fix that Microsoft tells me to do and still nothing...location is GREYED OUT
808 views
May 31, 2022 at 12:23 PM