1812 questions

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1413 views
Apr 13, 2020 at 07:07 AM

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1282 views
Apr 12, 2020 at 01:07 PM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1085 views
Apr 11, 2020 at 07:05 AM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

1142 views
Apr 10, 2020 at 06:24 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1103 views
Apr 08, 2020 at 06:38 PM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1264 views
Apr 08, 2020 at 04:14 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1260 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1158 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1167 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1281 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1303 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1250 views
Apr 02, 2020 at 12:57 PM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1271 views
Apr 01, 2020 at 09:37 AM

Key

I cant find my real windows key even tho i brought it and it was online

1096 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1181 views
Mar 29, 2020 at 04:32 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1293 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1347 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1644 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1276 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1388 views
Mar 26, 2020 at 04:12 PM

Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys
757 views
Feb 09, 2022 at 10:11 PM

High CPU Usage

My CPU usage shows almost 100% for sometime when I start my system or even sometime while working too. It remains at 100% for almost 15 - 20 min or more even when application is open. I tried all options in Auslogics to resolve it out but nothing is working.
Please suggest for any further option which can help out.
757 views
Feb 18, 2022 at 04:22 AM

Passwords

How to stop from Deleting Passwords in OPERA
757 views
Nov 26, 2021 at 05:00 PM

dada

dada
756 views
Feb 18, 2022 at 12:11 AM

Unable to access start menu

The clock and calendar are missing from the task bar.
I can access the internet but not the start menu.
Control-alt-delete takes me to a blank screen plus the battery will not charge.
How do I regain control of Windows?
755 views
Feb 19, 2022 at 02:56 PM

I have windows installed on my SSD and HDD so how do I transfer data from one installation to the other without cloning

So I got and installation of windows on my SSD and HDD, but now I want to shift my files from HDD to SSD installation and then delete windows from HDD, but I don't want to clone(unless it doesn't clone windows installation and other files that I already installed on the SSD) my current installation(HDD) as it was pirated while the other one is legal, and by data I mean everything from text files to programs I installed, so I just want the user data and programs I installed to be shifted to my SSD without deleting windows from SSD and cloning the HDD one. Pls Help as quickly as possible,

753 views
Feb 13, 2021 at 11:06 AM

new computer

I have a new computer that is online now, the old slimline is gone. How do I move my current contract to cover my new computer.The order number is 3740428-4830463. Thank you
753 views
Feb 19, 2022 at 11:57 AM

wifi and bluetooth issue

my wifi is not working
753 views
Jan 08, 2022 at 04:50 AM

IP Address

What is the IP address for this compter
753 views
Aug 02, 2022 at 09:53 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
752 views
Oct 09, 2020 at 06:24 PM

random shut down of my laptop

recently my sony vaio laptop strted shutting of randomly. can you help.
752 views
Dec 03, 2021 at 09:18 AM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
750 views
Dec 24, 2021 at 11:25 PM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.
750 views
Dec 27, 2021 at 11:14 AM

laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean
750 views
Mar 05, 2022 at 03:23 AM

Recuperación de la RAM

Hola:
Tengo Un HP Elitedesk con 16 GB RAM, disco NVMe de 512 GB, Procesador I7 Octava Gen (Modelo Elitedesk 800 G4), con Windows 10 Pro actualizado todo a la ultima version. Este equipo trabaja muy bien y rapido...pero al utilizarlo con varias aplicaciones que tengo que abrir simultaneamente (TradingView Desktop, Binance Desktop, Metatrader 5 y Brave Browser), el equipo trabaja perfectamente, pero al pasar unas horas y yo cerrar algunas pestañas en las apps, y abrir otras, e incluso reduciendo su numero, la RAM no es recuperada y me quedo sin memoria. Hay alguna manera de automatizar la recuperacion de la RAM asi esto no me suceda mas? Tengo la Virtual Memory de Windows en cero, ya que tengo un disco duro de estado solido y no quiero que sea usado para swap para prologar su vida util.
750 views
Oct 29, 2021 at 09:21 PM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
748 views
Feb 05, 2022 at 11:36 AM

windows problems

duplicate file finder
748 views
Jul 16, 2022 at 02:00 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
747 views
Mar 20, 2021 at 04:45 AM

100% deletion of "pre-installed" software

Hi there,

I downloaded some "pre-installed" software on my computer (i.e., just need to unzip the RAR file and the software will start working; no need to manually run the installation tool). If I no longer need this software, how do I completely uninstall it? I already deleted the "pre-installed" files, but I believe my computer still has some residual memory of it. I did a registry cleanup already...anything else I need to do?

Thanks,

Bearme

744 views
May 16, 2021 at 07:41 PM

Мой Сканер

Вопрос не о Spotify а AutoLogics BoostSpeed 12 Можно ли исправить определенные ошибки а не нажмиать Исправить Все?

744 views
Nov 02, 2021 at 04:05 PM