1812 questions

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1413 views
Apr 13, 2020 at 07:07 AM

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1282 views
Apr 12, 2020 at 01:07 PM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

1085 views
Apr 11, 2020 at 07:05 AM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

1142 views
Apr 10, 2020 at 06:24 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1103 views
Apr 08, 2020 at 06:38 PM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1264 views
Apr 08, 2020 at 04:14 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1260 views
Apr 07, 2020 at 04:37 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1158 views
Apr 06, 2020 at 04:35 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1167 views
Apr 04, 2020 at 09:23 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1281 views
Apr 02, 2020 at 02:09 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1303 views
Apr 02, 2020 at 01:36 PM

Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1250 views
Apr 02, 2020 at 12:57 PM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1271 views
Apr 01, 2020 at 09:37 AM

Key

I cant find my real windows key even tho i brought it and it was online

1096 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1181 views
Mar 29, 2020 at 04:32 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1293 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1347 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1644 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1276 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1388 views
Mar 26, 2020 at 04:12 PM

Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
744 views
Nov 06, 2021 at 04:44 PM

Windows 11

I've upgraded to Windows 11. Are there any issues using BoostSpeed with Win11 that I should be aware of?

Also, I have Norton Anti-virus. Are the two programs compatible or working against each other?
742 views
Jan 14, 2022 at 08:13 PM

No Windows Update KB5008212

From a couple of months now, I am unable to install Windows Update "Windows 10 Version 21H1 for x64 Systems (KB5008212)". Windows Update is urging me to do so, but all I get is error (0x800f0831). I've tested all kind of solutions from Microsoft and other sources, and tried al least a dozen times, with no success. Some sources insists in the fact you need previous updates installed before this oner, and Bootspeed 12 clears update files as a part of Windows Slimmer tool. Is the first time I experience a problem like this and, even not critical, is worrying me because I can get a solution. Best regards.
741 views
Jan 10, 2022 at 07:59 AM

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

740 views
Mar 21, 2021 at 11:50 AM

register Problem of the Auslogic boot speed pro12

Hello, I hope you are well.
I had aready register the code the i got the email after paid for it.
and when i check programe registertion its show this programe is registed. but I can not use it as the pro version.
it is still have the Activate pro Version button on the down right side.
Please help.....
740 views
Jan 23, 2022 at 03:53 PM

pro version

I purchased boot speed pro #

Content hidden to protect privacy
but the program is asking me to activate pro version. Why is this happening? What should I do.

739 views
Jan 24, 2022 at 06:23 PM

what diveces can be added to make compatable with windows 11

How bring Motherboard up to date when it is 11 years old and running windows 10 ok I don't have aTPM 2.0 conection avalable or anything else that will make it happen?

738 views
Oct 20, 2021 at 04:22 PM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

738 views
Mar 13, 2021 at 01:12 AM

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
738 views
Apr 28, 2022 at 01:36 PM

pop up for ugrade when I already subscribe to boost 12

I upgraded to Boost12 quicte some time ago and yet I keep getting an annoying popup on my screen to upgrade. I need this to stop and this should not count as one of my questions because it is purely an issue on your end.
737 views
Jan 13, 2022 at 03:15 PM

freeing Memory usage

Hi Guys,
I have noticed some apps reserves too much memory for itselfs like Google Chrome,
is it possible to get Auslogic Bootspeed 12 to free some of the memory on a regular basis, for example when it reaches 85% of usage?

also it would be nice to improve memory and CPU by disabbling things that are not required when we want to get out more performance from our PC,

The BS12 RAM and CPU optimization seems to be going into that direction, but require a little bit of more control over processes?
736 views
Dec 23, 2021 at 10:00 AM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
736 views
Sep 15, 2021 at 05:40 AM

task manager

i'm unable to get into the task manager. everytime i try to load it is get an error message
736 views
Nov 11, 2021 at 02:17 AM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
736 views
Apr 26, 2022 at 06:11 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
735 views
Mar 13, 2021 at 02:12 AM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
735 views
Mar 18, 2021 at 09:09 PM

I want boost speed to startup when win 10 starts

I cannot get this boost speed 11 version to create a staru up buttom to check or uncheck. So, currently I must start my pc. Then start boost spped 11 and diminish to the lower tray daily. I would like to set it to Start each time my pc is turned on automatically.

I do get a failur when I try to set this auto run featur from the settings within boost speed 11. I seaprch online and cannot find an answer.

734 views
Jul 27, 2019 at 06:25 PM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
734 views
Nov 23, 2021 at 04:47 AM

Греется жесткий диск

Последнее время стал сильно греться жесткий диск хотя запустил комьютер 20-30 минут назад, а уже хоть руки грей
733 views
May 27, 2021 at 10:08 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

732 views
Jan 27, 2022 at 03:38 PM