1808 questions

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1250 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1058 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1466 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1210 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

763 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
4683 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

858 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

832 views
Aug 11, 2019 at 01:34 AM

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I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
790 views
Aug 10, 2019 at 02:02 PM

Language

Hi

Want to know how to put Bootspeed 10 in french. Thank you

792 views
Aug 08, 2019 at 06:59 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4602 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
954 views
Jul 30, 2019 at 02:23 PM

I want boost speed to startup when win 10 starts

I cannot get this boost speed 11 version to create a staru up buttom to check or uncheck. So, currently I must start my pc. Then start boost spped 11 and diminish to the lower tray daily. I would like to set it to Start each time my pc is turned on automatically.

I do get a failur when I try to set this auto run featur from the settings within boost speed 11. I seaprch online and cannot find an answer.

728 views
Jul 27, 2019 at 06:25 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7452 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
961 views
Jul 25, 2019 at 10:17 PM

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

890 views
Jul 25, 2019 at 04:33 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
4593 views
Jul 24, 2019 at 12:56 PM

default_error_stack

While running the BoostSpeed full system scan, it was taking forever, (around 50 minutes to get to 25% of scanning files). I checked the details and found that it was working its way through the default_error_stack files (several hundred thousand of them) in the windows\system32 folder. because of this I stopped the scan and now need to know how to get rid of these files or get BoostSped to bypass them

1189 views
Jul 24, 2019 at 07:34 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

5119 views
Jul 22, 2019 at 11:06 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
839 views
Jul 22, 2019 at 09:25 AM

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?
681 views
Jun 26, 2022 at 01:26 PM

Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
680 views
Oct 20, 2021 at 11:53 AM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
680 views
Apr 07, 2022 at 07:31 AM

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

678 views
May 21, 2021 at 12:10 AM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
678 views
Mar 23, 2022 at 02:11 PM

Вопрос об ошибке при внезапном отключении

Доброго времени суток, уважаемые специалисты!

Спасибо за возможность задать Вам вопрос.

В моём ноутбуке - операционнная система WINDOWS 7; она была переустанавлена специалистом в январе этого года после профессиональной чистки системы.
Есть вопрос об ошибке, номер которой есть на скриншоте вложения, сделанном при внезапном отключении ноутбука во время обычной его работы. Такое внезапное отключение моего ноутбука случается неожиданно, всегда без всяких предварительных каких-либо признаков; при этом на экране висит текст с номером ошибки, который видно на скриншоте.

Что значат такие внезапные отключения? Как предотвратить такие отключения, что исправить в системе?

С уважением, Ана
676 views
Oct 20, 2021 at 08:44 PM

Does this leave adult website traces

So these "rammerhead" links like rammer.rude.li ive been using for accessing anything that is adult and is purported to have privacy becuase its a browser inside your browser that has a different IP to prevent ISP from seeing your activity but it is deteced in adult website traces in privacy of auslogics? is this not really private and is just a false sense of security like incognito?
676 views
Feb 11, 2024 at 03:12 AM

optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
676 views
Mar 19, 2022 at 05:32 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
675 views
Feb 06, 2022 at 03:37 PM

windows search

I have given automatic duties to boostspeed and it keeps deactivate or destroy my window search which i need. Jow can i stop this?
675 views
Jan 04, 2022 at 09:49 AM

Product will not activate

I've entered the product key now 3 times. each time it is accepted. when I go to run the 1st scan I see on the bottem right corner of the screen that boostspeed stills needs to be registered and then I reseive unexpected error. I just updated to 12 for my client - Produce key -

Content hidden to protect privacy

675 views
Jan 20, 2022 at 10:39 PM

Fn клавиша на ноутбуке

Здравствуйте! Перестала работать клавиша FN + F1, F2 ... и т.д. Не могу в играх убавить звук, яркость. Полагаю перестал работать драйвер отвечающий за эту функцию. Пожалуйста, помогите советом как устранить данную проблему. С уважением, Станислав Викторович.
675 views
Mar 26, 2022 at 02:35 AM

ресурсы

Появляется окно с текстом:выявлено высокое потребление ресурсов, может привести к замедлению работы компьютера. Что делать?
674 views
Nov 17, 2021 at 08:54 PM

не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
673 views
Feb 03, 2022 at 09:10 AM

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
673 views
Apr 29, 2022 at 12:53 PM

Auslogics BoostSpeed

Game Mode...como ativar?
672 views
May 17, 2022 at 05:50 PM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
672 views
Oct 23, 2021 at 03:06 PM

Delete wrong user

After boot. Windows ask for user. To choise of two with same name en than pin code.
Want to delete wrong choise
672 views
Jan 26, 2022 at 04:58 PM

Auslogic Defrag Issue

Defrag hung up on file C:\$Extend\$UsnJml:$J

Went from 3.8% to 13.30% completed and took over 22 hours as you can see in the screenshot attachment.
How can I get defrag around this issue so it can complete the optimization?

Thank you
Dennis Miller

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P.S. Why isn't Auslogics a subcategory option?

671 views
Dec 28, 2021 at 03:30 PM

Quick Links in Word and Excel

How do I shut off the "feature" that wipes out all my quick links in Word, Excel, Etc. If I can't disable that POS feature I will remove your software and never consider upgrading.
671 views
Mar 12, 2022 at 06:45 PM