1776 questions

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
12 views
Apr 19, 2024 at 04:17 AM

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
43 views
Apr 12, 2024 at 04:16 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
77 views
Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
135 views
Apr 03, 2024 at 05:30 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
88 views
Apr 03, 2024 at 02:34 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

96 views
Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
109 views
Apr 02, 2024 at 12:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
104 views
Mar 31, 2024 at 06:20 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
105 views
Mar 31, 2024 at 03:33 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
184 views
Mar 31, 2024 at 03:21 AM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
94 views
Mar 30, 2024 at 09:33 PM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
89 views
Mar 30, 2024 at 08:27 PM

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you
94 views
Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload
123 views
Mar 28, 2024 at 03:37 PM

IIS

How do I configure IIS to work on ASUS Vivobook
122 views
Mar 24, 2024 at 10:06 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
122 views
Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue
125 views
Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action
1408 views
Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
118 views
Mar 23, 2024 at 04:19 AM

The graphics adapter performance

As a result of system optimization, I receive the message "The graphics adapter performance index is 8.1, which is lower than the average system performance index of 9.1. It is recommended that you replace the graphics adapter with a more powerful one."
My question: Does this affect overall system performance? What will change if I replace the video card with a more powerful one, given that I do not play video games?
145 views
Mar 19, 2024 at 02:21 AM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7178 views
Jul 26, 2019 at 07:34 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
5413 views
Nov 13, 2019 at 01:42 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

4805 views
Jul 22, 2019 at 11:06 PM

Computer freezes up

One of the reasons I purchased Ausilogic is to help me with performance. My computer freezes up for 10 seconds or so every few minutes. I don't know if hardware is failing, if there is a miscatch among compenentry.
How can we use your products to solve it.
So far, I haven't been able to eleminate this problem

4649 views
Dec 09, 2019 at 03:58 PM

system

Hello. I have an asus notebook F3L. Windows 7 system. There will be no more new year updated. I do not know if I should install a new Windows 10? if the computer is old and how it will work

4604 views
Nov 28, 2019 at 10:34 AM

Unknown Software Running

Hi - I see this widget on my desktop all the time and I am not sure what it is. Trying to Google it said it was part of Chrome but I uninstalled Chrome and its still there - I'd really like to remove it, it's annoying and seems to provide no useful function. Picture attached.

4577 views
Oct 26, 2019 at 05:36 PM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

4569 views
Jul 06, 2019 at 08:51 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
4544 views
Sep 17, 2019 at 03:09 PM

Error message

I have tried several times to update Windows 10 Home but continue to receive error message Ox80073712 .Can you help?

4529 views
Nov 19, 2019 at 01:58 PM

CANNOT FIND SYSTEM RESTORE

My System Restore program seems to be gone.When i press System Restore in the Control Panel it thinks my computer is Windows &.It's Windows 10.How do i make a restore point?

4503 views
Dec 27, 2019 at 12:32 PM

Will not update to 11.2.03.03

Auslogics BoostSpeed 11.2.03.01 Can Not update to 11.2.03.03 Please help!

4478 views
Nov 25, 2019 at 11:42 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

4470 views
Sep 16, 2019 at 05:49 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
4444 views
Aug 15, 2019 at 06:46 PM

update from 11.2.0.1

11/25/2019 Sorry to11.2.0.3 update!

Content hidden to protect privacy

4420 views
Nov 25, 2019 at 11:50 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4386 views
Sep 03, 2019 at 11:18 PM

speed

Auslogics BoostSpeed 11 - I get messages saying that a high resource consumption has been detected. You may encounter extreme PC slowdowns.Tell me what to do?

4380 views
Nov 28, 2019 at 04:29 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

4379 views
Dec 24, 2019 at 05:54 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4355 views
Aug 06, 2019 at 05:29 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
4354 views
Jul 24, 2019 at 12:56 PM

speed

Here is a screenshot of the page, how to solve the problem?

4316 views
Dec 02, 2019 at 07:21 PM