1891 questions

default_error_stack

While running the BoostSpeed full system scan, it was taking forever, (around 50 minutes to get to 25% of scanning files). I checked the details and found that it was working its way through the default_error_stack files (several hundred thousand of them) in the windows\system32 folder. because of this I stopped the scan and now need to know how to get rid of these files or get BoostSped to bypass them

1365 views
Jul 24, 2019 at 07:34 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

5545 views
Jul 22, 2019 at 11:06 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
1002 views
Jul 22, 2019 at 09:25 AM

Not loading

Dashboard, one click scanner, clean up, etc.etc.etc not loading.
What needs to be done to do so?

993 views
Jul 20, 2019 at 07:58 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

970 views
Jul 19, 2019 at 01:30 PM

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
1251 views
Jul 19, 2019 at 03:46 AM

windows product

windows product ID for win 10 Pro is erroneous number as reported in system information

1238 views
Jul 18, 2019 at 01:47 AM

Windows Security - Account Protection

"Dynamic Lock is not working because Bluetooth is off."

I do not know what device to try to turn on to Bluetooth.

Thanks in anticipation.

Mike Kemp

Mobile:

Content hidden to protect privacy

1380 views
Jul 17, 2019 at 08:37 AM

Boostspeed 11?? version 10 exists already

My version of 10 expires in December 2019. Do I have take out new contract and forget about balance on version 100>>
Otherwise I have to keep version 10 until december and then switch???
regards
Eddie
Auslogics BoostSpeed 10
XXXXX-25AX7-GEWGG-9J4AA-XXXXX - expires december 2019

1053 views
Jul 16, 2019 at 05:59 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

872 views
Jul 12, 2019 at 11:59 AM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

5213 views
Jul 06, 2019 at 08:51 PM

Проблема с драйвером

Что такое Lenovo UEFI System Firmware 9YCN39WW?
Как исправить ошибку драйвера?
1356 views
Jun 07, 2021 at 06:49 AM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1356 views
Sep 12, 2019 at 01:23 PM

Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

1356 views
Apr 27, 2020 at 08:32 AM

Bad performance Windows 10

Hi Auslogics,

Is there anything i can do for make my pc much responsive and no slowdown? for free

everytime i open anything that using high resources (Google Chrome, firefox, editing app, another apps)
its fine, nothing slow with the google chrome and the apps
but when i closing the Apps that already took up my PC resources 70%,
the CPU and RAM usage back normal

and the windows is very very slow
like the Start Menu is Delay , File explorer slow launch (launch when 5-6 seconds)

anything i can do?
thanks
1355 views
Sep 09, 2020 at 12:35 PM

manutenzione

come faccio a dare il consenso di pulizia e aggiornamento del mio computer per velocizzarlo un giorno specifico della settimana, grazie
1354 views
Jan 13, 2021 at 05:47 PM

bost speed

ярлык на раб столе стал белый иеще проблема вы видите

1353 views
Jul 05, 2020 at 06:11 PM

Remote Desktop Service is disable by some process

My IT department believes some way the Auslogics BoostSpeed 11 software is disableing the Remote Desktop Service. I work from home offten and I need to connect to this PC to develop and technical support of our users. How can I find if your application is changing the service to disabled?

1353 views
Nov 01, 2019 at 05:02 PM

Problemas de apagado

Buenos dias. Mi Pc no apaga quedan encendido el ventilador de mi fuente de poder y el led del monitor. Gracias por su colaboracion

1352 views
Jun 16, 2020 at 01:36 PM

How To

How do I sync Microsoft Edge and BoostSpeed?

1352 views
Sep 26, 2020 at 10:31 PM

Здравствуйте, программа Auslogics не запускается вместе с включением компьютера, как исправить?

Здравствуйте, программа Auslogics не запускается вместе с включением компьютера, как исправить?

1352 views
Apr 29, 2020 at 01:50 AM

Errore generico su account hotmail.com

Ho un account hotmail su cui accedo senza nessun problema. Alcune app ed alcuni programmi mi danno errore generico sull'account e quando provo a correggerlo mi si apre il correttore di windows 10 che rimane fermo senza riuscire a corregere niente. Allego alcune slide esplicative
1351 views
Dec 13, 2020 at 06:17 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1351 views
Aug 06, 2020 at 11:36 AM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1348 views
Aug 28, 2020 at 02:59 AM

タスクバーのタスクビューの表示

Auslogics BoostSpeed11でwindowsのたちあがりのスピードアップができるというのでやったのですが、その後、タスクバーのタスクビューをクリックしたところ、表示画面に「PCをもっと使用すると、ここにアクティビティが表示されます」と表示されるようになってしまいました。、以前には数日間のタスクが表示されていました。
元に戻す方法を教えてください。
1347 views
Aug 13, 2020 at 02:35 AM

Auslogics Configuration of Windows old version

I remember that I had an option in previous versions that allowed me to change things in Windows like Legal Rights, or Comments page before login to Windows or right after it.
However, I cant find what is that option in the current version. Could you please help me out?
I prepare storyboards for training and I would like to have a page with some personal information.
Thanks in advance.

Fernando Salmeron

1347 views
Feb 11, 2020 at 05:48 PM

Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound
1346 views
Dec 25, 2020 at 08:17 AM

Error in install new version

Error in install new version

1345 views
Feb 10, 2020 at 04:55 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1343 views
Nov 16, 2019 at 08:19 AM

Old Windows Versions

When I do a Scan and Resolve, the scan always turns up the Windows "Tweak" of removing "Old Windows Versions." However, this appears to never get done, becaause I get the same option every time I run a Scan.

Why isn't it removing "Old Windows Versions?"
1343 views
Jan 13, 2022 at 12:04 AM

startup

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

1343 views
Jul 08, 2020 at 12:42 AM