1859 questions

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
997 views
Apr 29, 2021 at 02:21 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1006 views
Apr 28, 2021 at 12:04 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1167 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
813 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1248 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1199 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1095 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1221 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
862 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1555 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1010 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

904 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1193 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1185 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1015 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
874 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1333 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1116 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1004 views
Apr 15, 2021 at 08:12 AM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
4415 views
Nov 16, 2021 at 08:57 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

3445 views
Mar 03, 2020 at 03:46 AM

built in Dell Inspiron laptop Realtek microphone

My microphone has stopped working and doesn't seem recognised ny Windows 10. Zoom is displaying a picture rather than video.

2936 views
May 21, 2020 at 08:41 PM

ms-resource: ProductName を取り除きたい

Windows10 バージョン 2004 (OSビルド 19041.207)
スタートメニューのその他グループに

"ms-resource: ProductName"  を取り除きたい


このアプリは開かず、アンインストールもできない

2877 views
Apr 22, 2020 at 01:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2254 views
Sep 11, 2019 at 08:40 PM

Why I am seriously upset

Why woud you duplicate file finder delete the original video file from my computer instead of the empty file with the same name in itunes and leave me with all my videos gone and a bunch of movies I can not use or watch in itunes

That was hours of work for me and now I have nothing left and have to start all over and that was over 100 movies I downloaded
How is that a helpful program a duplicate means duplicate in every way not just in name

2238 views
Jan 22, 2020 at 12:13 AM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2173 views
Jan 14, 2020 at 01:52 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
2166 views
Feb 04, 2021 at 06:22 PM

wondpws 10 don't boot

Hello,

My windows 10 home can not boot after a registry cleanup. It was stopped at the laptop logo and not going thro. Later attenpt to boot shows bluescreen with "BAD SYSTEM CONFIG INFO".

I have tried BCD fix, but got "access denied". I tried rewrite config, but my Regback is empty with no backup reg files. Please advise how can I get the thro?

Thank you.
2135 views
Jun 09, 2021 at 08:00 PM

ESENT Help.

svchost (3804, R, 98) SRUJet: New log file cannot be created because the database cannot write to the log drive. The drive may be read-only, out of free disk space, misconfigured, or corrupt. Error -1032.
svchost (3804, R, 98) SRUJet: An attempt to create the file "C: \ WINDOWS \ system32 \ SRU \ SRUtmp.log" failed with the following system error: 5 (0x00000005): "Access is denied.". File creation will fail with error -1032 (0xfffffbf8).
2127 views
Feb 25, 2021 at 10:36 AM

Bought a TP link Bleutooth usb

Dear Support,

I have bought a TP link UB400 USB and inserted it in the USB port immediatly i had connection.
Then i update the drivers for windows from your package i bought two or 3 days ago and it updated the driver to Bleusolell drivers.
fter nothing seems to work anymore on bluetooth aspects.
Also the CSR software downloaded give me u huge pain because i could almost not removed it anymore.

I need the old driver from windows apperently that is not bluesoleil as this is not responding.

The Bleutooth usnb device i can see in the list of devices but will not react.


Thank you fore th help as suh.

regards Rob.

2126 views
May 12, 2020 at 07:48 PM

Notifications

I can not find a way to BLOCK New Auslogics Notifications of upgrades . I have blocked Registry notifications tring to end pop ups of Auslogic Up-grades . IF you can not seem to have FREE upgrades for presently purchased Auslogics 11 , then simply place your up grades into an Auslogics 12 and STOP bugging members with you desiring money for upgrades . Your Subcategory answer question makes NO sense ! This is an Auslogics 11 Programming delima ,none of the subcategory comment shown above have nothing to do with Auslogics 11 , that I know of, as of yet.

2109 views
Feb 13, 2020 at 01:03 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2033 views
Mar 08, 2020 at 08:21 PM

MSFS

Chaque fois que je fais un nettoyage en profondeur, je dois réinstaller MSFS.
Comment parametrer Bootspeed 11 pour éviter cela?
Bien à vous

2015 views
Nov 19, 2020 at 10:31 AM

Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
2001 views
Mar 20, 2022 at 04:54 PM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

1998 views
Mar 01, 2020 at 06:05 PM

I could not update the Drvers

I have problems on Diver Updater: I could not update my old drivers with the update drivers from you, When I do the mouse pad is not working any more. I have to restore the system. I need your help to update the Drivers.

1964 views
Nov 17, 2019 at 09:10 AM

Drivers

Your driver updater for Wifi 6 AX200 from the driver updater program, cause HUGE throughput issues....
Tests went from 40mbit to 900+mbit (maxing out my connection) when connected to wifi AX.

Thanks

1954 views
Jan 25, 2021 at 01:57 AM

Language Bar Missing

Why my language bar is missing (on taskbar) after use this application.

1904 views
May 12, 2020 at 11:51 AM

GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

1864 views
Jan 13, 2020 at 10:40 PM