1859 questions

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1553 views
Oct 22, 2019 at 02:31 PM

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

925 views
Oct 21, 2019 at 04:38 PM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1042 views
Oct 20, 2019 at 11:06 AM

languages









in which languages ​​is auslogics available?

1065 views
Oct 17, 2019 at 05:21 PM

Want the operating system files checked and to be fully operational.

Check to see that all critical and necessary files are completely intact and functional like SFC /Scannow, and any other method you know of, so that when I go to re-install Windows 10 it will go smoothly and without a hitch! An example is that I can no longer use the pin I assigned to windows it just stopped working one day. And I've always had problems with the startup files from all versions of windows. Like my 1st install of windows 10 went bad because of the User.dat files getting corrupted, I couldn't repair windows, and I doubt that I could run restore and it would work. And I don't want to install windows 10 until I know it's going to run correctly.
I do nothing to corrupt files but they always seem to get screwed up by the operating system.


Thanks, L8R

Content hidden to protect privacy

1197 views
Oct 17, 2019 at 08:07 AM

VPN FortiClient

I must use FortiClient VPN to work and communicate with one of my jobs, at Southern Cross University, (SCU). Until yesterday it worked fine.
I have just installed the lastest version in an attempt to resolve the non-connection issue.

Is there a setting in Auslogics BoostSpeed that might affect that VPN?
Any suggestions.

I run BoostSpeed and just accept whatever 'fixes' it suggests, the default or automatic, as I am not wise enough to adjust anything myself.

Could doing that have broken something or blocked the VPN?
I am nervous that Auslogics-Boostspeed is being over active in cleansing my system, of things that I actually need to maintain, like the Forticleint VPN. Firewall settings area mystery to me. I dont change them because I do not know what I am doing.

1116 views
Oct 16, 2019 at 11:25 PM

Office 2016

Whenever I use the tools (scanner, cleanup), afterwards I always have to do a repair (reinstall) of my Office 2016 products. How to clean my computer without messing up Office 2016?

909 views
Oct 16, 2019 at 05:07 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
880 views
Oct 16, 2019 at 03:00 AM

Payment

When i wanted to pay for Auslogic Boostspeed 11 i couldn't complete the payment. That was because i use paypal and dont use a card for paypal.
The fact is that i dont use any type of creadit card or such, i only have a bankcard that i dont leave out for web buys. That is why i have used Paypal for such transactions.
Auslogic is so far the only company that tells me i need to have a card connected to my Paypal account.

The thing is as you demand that customers must use a card you are actually promoting some people to find a cracked version for Boostspeed 11 and use that. you are loosing out on sells by refusing to let people use paypal straight as it is.

Anyway, i hope you all have a nice day and take vare of yourselfe.
Mikael

1021 views
Oct 14, 2019 at 04:00 PM

changing language

Hello

I updatet to boost speed 11 a couple of days bevor .
Is it possible to change the language into german ?
I cannot read englisch as a river is floating, i only use schoolenglish.
In boostspeed 11 there's a many stuff included, that is new for me.
I understand the window of the older version better .

greetings bottlecup

1670 views
Oct 14, 2019 at 10:47 AM

Пропажа значков

Сделал оптимизацию и пропали значки с панели интсрументов, не могу найти как вернуть. Отметил на скриншоте

878 views
Oct 09, 2019 at 12:18 PM

Auto Restore to earlier date

Is there a way AL BS can be used to create a system restore point (like in windows) to an earllier date?

989 views
Oct 03, 2019 at 08:17 PM

i can not activate windows

how to activate windows 1o?

1135 views
Oct 03, 2019 at 03:20 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1457 views
Oct 01, 2019 at 03:05 AM

BoostSpeed

Hi,

1 . There was NO Sucategory that matched my Question so I picked 3D Builder <-- ignore please.

This morning was the second time that my laptop was taken over by a “disk repair” function that I think is linked with BoostSpeed. I start up my laptop and something begins churning away telling me that it will take 8 hours to complete. Actually it could not tell time correctly because it took 3 ½ hours before I could use the laptop.
Q: How to prevent this happening again? At least giving me the option to say OK do it now or wait?

Thanks,

Michel

988 views
Sep 29, 2019 at 08:30 PM

One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

1001 views
Sep 27, 2019 at 05:06 PM

Select language

Hello, i cant find a "Language" button to change it. Help me pls

870 views
Sep 27, 2019 at 12:17 AM

Auslogics not recognising my ssd

I recently upgraded my hd to a ssd..
On some pages of Auslogics it shows new ssd and capacity but on others it still shows old removed hd.
Can you advise please

938 views
Sep 25, 2019 at 03:31 PM

High Resource Usage Detection

I keep getting a High Resource Usage Detection message even when I haven't got a lot of programmes open, and my laptop gets very hot. I have looked through Auslogics Boost Speed 11 Menu but can't seem to find a tool that may help with this.
Could you please advise which tool I should be looking to use in order to put this problem right.

909 views
Sep 21, 2019 at 04:17 PM

License

Dear All,

in 2015 I've purchased the Auslogics BoostSpeed 7 Premium and shortly was released a update and the software after update asked to be paid again which I've consider to be a unfair practice.

I am asking to provide me the posibility to install the software that I've purchased since at this moment in not possible to download the software from internet.

Kind regards,
Danil

972 views
Sep 18, 2019 at 06:48 AM

Bluetooth

Hello, I can't turn on Bluetooth, the device is visible in the device Manager, Windows 10 does not turn on

1861 views
Sep 13, 2020 at 10:19 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1836 views
Mar 27, 2020 at 09:03 AM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1832 views
Jul 20, 2020 at 03:51 AM

keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1827 views
Oct 02, 2020 at 01:17 PM

Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

1823 views
Feb 28, 2020 at 10:14 PM

Do I need to defrag/optimize SSD

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

1822 views
Aug 09, 2020 at 10:51 PM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1804 views
May 14, 2021 at 01:48 PM

File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

1797 views
Dec 10, 2019 at 12:05 AM

After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!
1781 views
May 10, 2021 at 11:57 PM

driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1779 views
Feb 14, 2020 at 06:09 PM

Function Keys

how can I change my function key default action
1770 views
Mar 23, 2024 at 02:31 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1769 views
Feb 28, 2020 at 05:26 PM

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1761 views
Mar 29, 2021 at 02:21 AM

my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1754 views
Feb 03, 2020 at 04:25 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1747 views
Jan 28, 2020 at 06:29 AM

Microsoft Store の各ソフト 文字化け と Microsoft Store の各ソフト 起動出来ない

Windows10 のMicrosoft store では、文字化けが多いのため、ソフト起動出来ない。 

例、ペイント3D、フィートバック、ニュース、天気、マネー 他。

前回は、文字化けが無かった時にはソフト起動できたのに、出来なくなった。

1745 views
Apr 14, 2020 at 03:15 AM

Bluetooth not working

Bluetooth isi not working. Please suggest remedial measures to resolve the issue.

1738 views
Dec 14, 2019 at 03:30 AM

keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1736 views
Jun 06, 2020 at 05:19 PM

update

is there an update to my didk defrag 10?

1731 views
Aug 31, 2021 at 01:33 AM

Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor
1721 views
Jan 21, 2022 at 03:50 PM