1859 questions

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
997 views
Apr 29, 2021 at 02:21 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1008 views
Apr 28, 2021 at 12:04 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1167 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
813 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1249 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1199 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1095 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1221 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
862 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1555 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1010 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

904 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1193 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1185 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1015 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
875 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1334 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1116 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1004 views
Apr 15, 2021 at 08:12 AM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
1064 views
Nov 12, 2020 at 02:19 PM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
1063 views
Jun 16, 2021 at 09:10 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1063 views
Jan 14, 2021 at 08:24 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1062 views
Nov 13, 2019 at 09:57 AM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views
Mar 21, 2021 at 05:42 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1061 views
Mar 05, 2021 at 02:29 PM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1061 views
Jan 20, 2021 at 06:23 PM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1059 views
Feb 13, 2021 at 08:23 PM

Updates to file finder and boost speed

Almost on a daily basis I am getting notification of duplicate file finder and BoostSpeed 12 has a new update. I click onto download, I see where it is downloading, but when I go to install the update it does nothing. It doesnt tell me it has completed installation or given me a notce that it failed. This has be going on since I puchased Logistics. I guess it is not my fault for not following up on this, since I'm not getting my monies worth.
If you could help to get the problem solved or tell me what I've been doing wrong, sure would appreciate it.
Thanks and have a Happy New Year!

Mary Jane West

Content hidden to protect privacy

1059 views
Jan 12, 2022 at 07:22 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1059 views
Nov 12, 2020 at 01:09 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1057 views
Sep 09, 2019 at 06:44 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1057 views
Dec 28, 2020 at 12:08 AM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1056 views
Aug 14, 2021 at 11:52 PM

Обновление Windows (системы безопасности) появляется синий экран

При загрузке и установки обновлений виндовз (Windows Update) появляется синий экран смерти. Я вынужден отключить Windows Update и уже больше двух месяцев не выключаю ноутбук (не перезагружаю).
Как установить обновления что б не было экрана смерти?

1056 views
Jan 01, 2021 at 09:23 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1055 views
Oct 12, 2020 at 10:59 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1054 views
Dec 18, 2020 at 11:09 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1054 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1054 views
Aug 23, 2020 at 01:20 PM