1897 questions

Startup issues

Sometimes I need to restart my pc several times to cause Windows to fully load. Sometimes it accepts me as the user but then shortly the screen goes blan. The hard drive indicates actions are happening but after 15 minutes screen is still blank. Then the next restart it may fully load Windows. Is there a way for me to find the cause of the issue?
Thanks, Michael.
659 views
Nov 04, 2021 at 02:38 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1298 views
Nov 04, 2021 at 08:38 AM

Мой Сканер

Вопрос не о Spotify а AutoLogics BoostSpeed 12 Можно ли исправить определенные ошибки а не нажмиать Исправить Все?

979 views
Nov 02, 2021 at 04:05 PM

Whatsaap bussines desktop solamente en esta pc.

Buenas Noches.
Si es posible solicito consejo para saber porque whatsaap bussines desktop se cierra al llamar desde esta pc.
En otras pc no ocurre lo mismo.
Tods mis programas son legales.
Saluda atentamente.
Orlando Barrionuevo

916 views
Oct 31, 2021 at 11:26 PM

Корзина

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!
899 views
Oct 31, 2021 at 04:03 PM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

1241 views
Oct 31, 2021 at 03:18 PM

cooler temperature

were I can manage coolers in my comp? and were I can see the collers speed
706 views
Oct 30, 2021 at 08:25 PM

Recuperación de la RAM

Hola:
Tengo Un HP Elitedesk con 16 GB RAM, disco NVMe de 512 GB, Procesador I7 Octava Gen (Modelo Elitedesk 800 G4), con Windows 10 Pro actualizado todo a la ultima version. Este equipo trabaja muy bien y rapido...pero al utilizarlo con varias aplicaciones que tengo que abrir simultaneamente (TradingView Desktop, Binance Desktop, Metatrader 5 y Brave Browser), el equipo trabaja perfectamente, pero al pasar unas horas y yo cerrar algunas pestañas en las apps, y abrir otras, e incluso reduciendo su numero, la RAM no es recuperada y me quedo sin memoria. Hay alguna manera de automatizar la recuperacion de la RAM asi esto no me suceda mas? Tengo la Virtual Memory de Windows en cero, ya que tengo un disco duro de estado solido y no quiero que sea usado para swap para prologar su vida util.
938 views
Oct 29, 2021 at 09:21 PM

Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?
952 views
Oct 29, 2021 at 07:22 PM

Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

1224 views
Oct 29, 2021 at 06:26 PM

Discounts

Hello Team!

Have been using a free version of your BoostSpeed program and liked it a lot. Thank you for such excellent software. I was wondering if it's possible to get a discount on the pro version as I would really like to use it fully.

Thanks
1321 views
Oct 29, 2021 at 04:51 PM

Second PC Monitor Not Recognized and Screen Resolution Fuzzy on Both

I have an 11 year old PC running on Windows 10 and recently the PC stopped recognizing the existance of my second monitor, but the first and second monitors are working and showing identical screens/information. The identical screens are out-of-focus/fuzzy as well. I have attempted to find a solution on my own without success. I'm sending this message from a different device, so there is no other info about the PC, other than it continues to work OK. I hope you can help me with this issue. Thanks.
959 views
Oct 28, 2021 at 06:11 PM

Работа ключа ЭЦП (Электронная цифровая подпись)

Один и тот же ключ ЭЦП (Электронная цифровая подпись) на флеш-памяти с одного компьютера считывается и подписывает документы без ошибок, а со второго - нет, Выдает ошибку о невозможности использования или сертификат поврежден. Главное - до чистки компьютера программой Auslogics BoostSpeed 12 ключ без ошибок подписывал документы и со второго компьютера. Вопрос, что мог изменить или удалить Auslogics BoostSpeed 12 в компьютера, то перестал корректно работать ЭЦП (Электронная цифровая подпись).

Какую службу или какие настройки в Windows 10 надо изменить, чтобы Электронная цифровая подпись работала со второго компьютера и подписывала документы? Спасибо!!!

1041 views
Oct 28, 2021 at 08:59 AM

error code 46362C1-0B211304-00000A09

This error code has been stopping me from opening numerous files. I cannot find any solution to it on MS error code site.
It has been driving me crazy for months now.
46362C1-0B211304-00000A09
Thanks,
Jim
1321 views
Oct 27, 2021 at 07:38 PM

ripristino funzionamento IRDA

Buonasera
per un breve periodo con windows 10 ha funzionato l'IRDA (infrarosso) che uso per scaricare i dati di un vecchio cardiofrequenzimetro dopo un aggiornamento l'IRDA non ha più funzionato e nonostante le ricerche su internet per la risoluzione del problema e l'applicazione dei parametri consigliati sempre su internet la mia pennetta IRDA non funziona. Sapete, per cortesia, indicarmi un modo per ripristinare il funzionamento dell'IRDA?.
Ringrazio per la gentile attenzione bisegna tonino

890 views
Oct 27, 2021 at 04:01 PM

window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
974 views
Oct 25, 2021 at 03:41 AM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
857 views
Oct 23, 2021 at 03:06 PM

SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
924 views
Oct 22, 2021 at 03:46 PM

SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
904 views
Oct 22, 2021 at 03:43 PM

problem with auslogics

It wont let me create a restore point, and the restore points I had created it has deleted.
1009 views
Oct 21, 2021 at 04:46 PM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

1133 views
Mar 06, 2020 at 03:10 PM

reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
1133 views
Feb 21, 2021 at 10:01 AM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
1132 views
Jan 29, 2023 at 03:28 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1131 views
Mar 20, 2021 at 06:00 AM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1130 views
Jul 16, 2021 at 08:38 AM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1130 views
Nov 12, 2020 at 01:09 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1130 views
Dec 03, 2021 at 03:06 AM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1129 views
Sep 09, 2019 at 06:44 PM

DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
1128 views
Nov 06, 2021 at 06:47 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1127 views
Feb 24, 2021 at 10:40 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1127 views
Oct 15, 2021 at 07:19 PM

Uninstall

I used Windows to uninstall this software. Is there anyway to find out if there was any junk left behind?
Or on any software that has been uninstalled with the Windows Programs.
1127 views
Jun 23, 2021 at 12:51 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1126 views
May 17, 2020 at 07:40 AM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1126 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1125 views
Aug 23, 2020 at 01:20 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1124 views
Oct 12, 2020 at 10:59 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1124 views
Nov 02, 2020 at 11:28 PM

Start Up

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory
1123 views
Aug 27, 2021 at 04:56 PM

update 11.2.0.1

How to update Auslogics BoostSpeed 11 ? in

Content hidden to protect privacy
?

1123 views
Nov 23, 2019 at 10:34 PM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1123 views
Jun 08, 2021 at 05:50 PM