1897 questions

tastatur

warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €

CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:

inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024
485 views
Apr 23, 2024 at 02:09 PM

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
519 views
Apr 19, 2024 at 04:17 AM

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
547 views
Apr 12, 2024 at 04:16 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
575 views
Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
692 views
Apr 03, 2024 at 05:30 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
591 views
Apr 03, 2024 at 02:34 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

509 views
Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
529 views
Apr 02, 2024 at 12:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
505 views
Mar 31, 2024 at 06:20 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
621 views
Mar 31, 2024 at 03:33 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
764 views
Mar 31, 2024 at 03:21 AM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
477 views
Mar 30, 2024 at 09:33 PM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
539 views
Mar 30, 2024 at 08:27 PM

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you
541 views
Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload
545 views
Mar 28, 2024 at 03:37 PM

IIS

How do I configure IIS to work on ASUS Vivobook
562 views
Mar 24, 2024 at 10:06 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
534 views
Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue
512 views
Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action
1850 views
Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
504 views
Mar 23, 2024 at 04:19 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1131 views
Oct 23, 2020 at 04:28 PM

Tastatur nicht Erkant

Windows 10 Bennent meiner Tastaturtreiber nicht richtig,dann Arbeitet Tastatur nicht mehr.
1130 views
Jan 26, 2021 at 10:30 PM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
1130 views
Jan 29, 2023 at 03:28 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1130 views
Mar 20, 2021 at 06:00 AM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1128 views
Jul 16, 2021 at 08:38 AM

DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
1127 views
Nov 06, 2021 at 06:47 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1127 views
Dec 03, 2021 at 03:06 AM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1126 views
Sep 09, 2019 at 06:44 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1126 views
Nov 12, 2020 at 01:09 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1125 views
Oct 15, 2021 at 07:19 PM

Uninstall

I used Windows to uninstall this software. Is there anyway to find out if there was any junk left behind?
Or on any software that has been uninstalled with the Windows Programs.
1125 views
Jun 23, 2021 at 12:51 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1125 views
May 17, 2020 at 07:40 AM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1123 views
Feb 24, 2021 at 10:40 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1123 views
Nov 02, 2020 at 11:28 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1122 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1122 views
Aug 23, 2020 at 01:20 PM

Start Up

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory
1121 views
Aug 27, 2021 at 04:56 PM

update 11.2.0.1

How to update Auslogics BoostSpeed 11 ? in

Content hidden to protect privacy
?

1120 views
Nov 23, 2019 at 10:34 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1120 views
Oct 12, 2020 at 10:59 PM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1119 views
Jun 08, 2021 at 05:50 PM