Ask a question

tastatur

warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €

CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:

inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024

1 answer

485 views

Kuestenpitt24

Apr 23, 2024 at 02:09 PM

Device-related issues / Sound Issues

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.

1 answer

519 views

rastalex

Apr 19, 2024 at 04:17 AM

Issues with installed software / Registry Repair

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson

1 answer

547 views

Jackson Cuevas

Apr 12, 2024 at 04:16 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.

1 answer

575 views

JOHN FONE

Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.

7 answers

692 views

Jim J

Apr 03, 2024 at 05:30 PM

Issues with installed software / iBeesoft Duplicate File Finder

deleted files

If I use duplicate file finder and click delete is the original also deleted?

1 answer

591 views

Ian

Apr 03, 2024 at 02:34 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

1 answer

509 views

Orlo

Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?

6 answers

529 views

sangsara

Apr 02, 2024 at 12:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.

3 answers

505 views

MWMBAMMiller

Mar 31, 2024 at 06:20 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na

1 answer

622 views

Stephen Harnden

Mar 31, 2024 at 03:33 PM

Device-related issues / Display Issues

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?

1 answer

764 views

Joan Stone

Mar 31, 2024 at 03:21 AM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?

1 answer

477 views

Katherine Burgess

Mar 30, 2024 at 09:33 PM

Device-related issues / Display Issues

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?

1 answer

540 views

Joan Stone

Mar 30, 2024 at 08:27 PM

Issues with installed software / GeForce Experience

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you

1 answer

542 views

PLD

Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload

1 answer

546 views

Ian

Mar 28, 2024 at 03:37 PM

Windows-related issues / Network Issues

IIS

How do I configure IIS to work on ASUS Vivobook

1 answer

562 views

Gredhawk

Mar 24, 2024 at 10:06 PM

Device-related issues / power cord

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?

1 answer

535 views

Andrew

Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue

1 answer

514 views

tamal

Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action

1 answer

1852 views

Wes

Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill

1 answer

505 views

Bill

Mar 23, 2024 at 04:19 AM

lenteur

Bonjour à vous et merci d'avance pour votre réponse, cordialement.

Pourquoi malgré les mises à jours et tout et tout, je trouve mon pc d'une lenteur et ceux malgré qu'il est loin d'être plein.

Merci pour votre temps, Mr Rome

1 answer

1043 views

Rome

Jul 12, 2021 at 02:26 AM

Issues with Auslogics software / BoostSpeed

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1 answer

1042 views

Steven Clark

Aug 14, 2019 at 09:45 PM

Issues with installed software / ASUS Boot Setting 1.00.09

All my products are not working

I have been getting eroor message of a catastrific failure on all of my products, this not good.
Morris Brown

Content hidden to protect privacy

1 answer

1042 views

Morris Brown

Jun 21, 2021 at 04:17 PM

Issues with installed software / Feedback Hub

Portable Boostspeed

Is it possible to install Boostspeed on a USB drive?

Thanks.

1 answer

1041 views

Philip Newman

Feb 23, 2022 at 07:37 PM

Issues with Auslogics software / BoostSpeed

License

Dear All,

in 2015 I've purchased the Auslogics BoostSpeed 7 Premium and shortly was released a update and the software after update asked to be paid again which I've consider to be a unfair practice.

I am asking to provide me the posibility to install the software that I've purchased since at this moment in not possible to download the software from internet.

Kind regards,
Danil

1 answer

1041 views

Daniel

Sep 18, 2019 at 06:48 AM

Caps lock key not working or lighting up aslo volume keys are a bit touch and go as to if they going to work.

Caps lock key not working or lighting up aslo volume keys are a bit touch and go as to if they going to work. Any help or on getting these working would be much appreciated.

1 answer

1041 views

Davidirving

Nov 27, 2021 at 07:21 PM

msconfig

how to change selective startup to normal in msconfig?

1 answer

1041 views

Anthony Mermigkis

Aug 30, 2020 at 03:15 AM

Issues with Auslogics software / BoostSpeed

Работа ключа ЭЦП (Электронная цифровая подпись)

Один и тот же ключ ЭЦП (Электронная цифровая подпись) на флеш-памяти с одного компьютера считывается и подписывает документы без ошибок, а со второго - нет, Выдает ошибку о невозможности использования или сертификат поврежден. Главное - до чистки компьютера программой Auslogics BoostSpeed 12 ключ без ошибок подписывал документы и со второго компьютера. Вопрос, что мог изменить или удалить Auslogics BoostSpeed 12 в компьютера, то перестал корректно работать ЭЦП (Электронная цифровая подпись).

Какую службу или какие настройки в Windows 10 надо изменить, чтобы Электронная цифровая подпись работала со второго компьютера и подписывала документы? Спасибо!!!

1 answer

1040 views

SERGSWAN

Oct 28, 2021 at 08:59 AM

Right Click opens very slowly

Right click on file explorer options (such as copy) takes forever to load. Right click on any file takes forwver to load options.

Tried to purchase Boostspeed Pro but website would not advance to chaeckout?

1 answer

1039 views

PHIL

Dec 19, 2021 at 10:14 PM

Hard disk spindown

How do you enable hard disk spindown after it has been turned off using the maintain tool? I've searched but cannot find the option. Thank you.

1 answer

1039 views

Justin Michael

Oct 02, 2020 at 04:36 PM

Issues with Auslogics software / BoostSpeed

Is your softwares a virus?

Why my Kaspersky anti virus program treats your softwares as a virus and shows me constantly warnings that I am in risk?
I do not have files to show you th problem because I unisntalled all your programs until I am sure that I am not in risk indeed.

Best regards,

Juarez Almeida.

3 answers

1039 views

Juarez Almeida

Aug 17, 2020 at 04:19 PM

descaras

me han desaparecido documentos en la carpeta de descargas al actualizar a la nueva version

1 answer

1038 views

juan peris melendez

Jan 28, 2021 at 03:44 PM

my computer does not connect to my bluetooth headphone

whenever i try to connect my blutooth over ear headphones with my windows it doesn't get connected and it's very difficult for me to use as i have to attend frequent meetings and lectures and moreover with my smartphone its very difficult as i have to zoom minute details in order to see, therefore i need a quick solution for this problem as fast as it could be.

1 answer

1038 views

Tamojit

Sep 09, 2021 at 09:19 AM

Bad block on SSD

For one month, impossible make à backup with Acronis. A bad block is the cause of that misfunction. I use CHKDSK with no stable résult. What can i do ?

3 answers

1038 views

Fifidares

Oct 05, 2021 at 01:26 PM

тормозит комп

медленно работает долго грузится

1 answer

1038 views

Tutanhamon

Sep 30, 2020 at 01:58 PM

Клавиатура

Здравствуйте только купил клавиатуру Hyperx Alloe Fps Pro, где то час все было хорошо, потом клавиатура сама стала нажимать кнопки кнопка q работала как tab , потмо была ошибка что usb не видит код 43, подключил ее в другой порт, опять нажимает что хочешь, сайты открываются и тд, перезагрузил компьютер с включенной клавиатурой не загорался даже экран, без нее все хорошо, что делать?

1 answer

1038 views

German

Jun 01, 2021 at 03:12 PM

Issues with installed software / Multiplicity

product key

Sorry I have two questions in one I'm considering buying the software but when I run my multiplexity after rebooting it is asking for my product key I have to enter my product key every time I want to run it I need to work around for that

also Malwarebytes does not allow me in some inches to run the program

7 answers

1037 views

rich

Mar 26, 2022 at 01:17 AM

О USB портах

Уважаемые форумчане!

Постоянно становятся неактивными два USBпорта. Помогает только переустановка Windows.
Неужели нет другого решеия?

1 answer

1037 views

Нероли

Nov 27, 2020 at 03:44 AM

Issues with Auslogics software / BoostSpeed

Unwanted Auslogics Intrusion

I have the pro version of Boostspeed installed on my PC.
I have turned off everything I can in respect of notifications, maintenance, start with Windows etc ... however the programme will - intermitently start up with windows (unwanted) or will frequently start when another programme is in use, placing the 'dashboard' screen over the active programme.
Both scenarios are intensley annoying to the point where I am giving serious consideration to removing the programme altogether.
Your advice would be appreciated.
Incidentally, please ignore the Subcategory as Auslogics does not appear in the crop down menu and I cannot send the message without something being in this field?????

3 answers

1036 views

MAB

Dec 01, 2019 at 01:13 PM

WinSxS Folder

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer

3 answers

1036 views

HMeihoefer

Mar 15, 2022 at 03:30 PM