1776 questions

Дефрагментация SSD

Добрый день, подскажите пожалуйста можно ли делать дефрагментацию через вкладку дефрагментация. Я подключила оптимизацю SSD, но не совсем поняла можно ли, и стоить дефрагментировать SSD. И если можно, то как часто стоит это делать.
537 views
May 10, 2022 at 09:31 PM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
711 views
May 08, 2022 at 08:19 PM

reports not working

reports does not do anything. I generate a system report, and view report does not do anything
467 views
May 07, 2022 at 09:18 PM

Unintalled software packahe

I only use mu PC for flight simulation practive. Iecently uninstalled a program called Traffic Global. IT contined over twelve thousand files. Every time I run the Duplicate Filesprogram, the files continue to show up although I removed Traffiv Global weeks ago. Can you advise? Thanks!

Jack Sullivan
540 views
May 07, 2022 at 01:28 AM

Cartel que aparece cada vez que enciendo la CPU.

Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
475 views
May 04, 2022 at 04:50 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit
555 views
May 03, 2022 at 06:11 PM

my system speed

how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??
547 views
May 03, 2022 at 02:59 PM

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
480 views
May 02, 2022 at 01:01 AM

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
564 views
Apr 29, 2022 at 12:53 PM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
488 views
Apr 29, 2022 at 01:45 AM

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
624 views
Apr 28, 2022 at 01:36 PM

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
557 views
Apr 28, 2022 at 04:04 AM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
450 views
Apr 27, 2022 at 08:29 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
555 views
Apr 26, 2022 at 05:25 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
634 views
Apr 26, 2022 at 06:11 AM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
487 views
Apr 22, 2022 at 11:50 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

720 views
Apr 20, 2022 at 05:45 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

458 views
Apr 18, 2022 at 06:26 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
491 views
Apr 17, 2022 at 09:46 AM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
502 views
Apr 16, 2022 at 06:54 PM

Microsoft Visial C++

Hi

I keep getting a message pop up (see attatched)

I have no idea what I have done to cause it to pop up, I also have no idea how to cure it. I have the latest DirectX and as far as I know everything else is up-to-date including Windows.
Most of the time I just hide the message because if I cancel it, it pops back up. However it is now preventing me from launching Unreal Engine so I cannot ignore it any longer I need to sort it out.

Please priovide your answer in simple terms as although I am computer savvy I am no master under the bonnet,programming etc.

1316 views
Feb 09, 2020 at 03:47 PM

Slow

Why is my device running slowly??

1312 views
May 20, 2020 at 07:12 AM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1311 views
Jul 22, 2020 at 07:36 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1309 views
Mar 18, 2020 at 05:10 PM

BLUE SCREEN IN WIN10 PRO IN RESTART AFTER INSTALLING MICROSOFT FLIGHT SIMULATOR ONLY

Hi there , don't know what to do but after installing Microsoft Flight Simulator 2020 windows unstable and when i need to restart PC i got blue screen crash. After uninstalling FS2020 everythink is back in normality. Cant find the answer on google , nor Microsoft support service . Ths if you help me with that , cheers.
1304 views
Jan 31, 2021 at 11:24 AM

МОва пк

ЯК ВИПРАВИТИ ЦЕ НА ЗВИЧАЙНУ МОВУ
Åñëè ó âàñ óñòàíîâèëàñü íåêòèâèðîâàííàÿ âåðñèÿ äîáâüòå shfolder.dll â èñêëþ÷åíèÿ àíòèâèðóñà.
1301 views
May 07, 2020 at 09:26 AM

OpenAL32.dll.

Пожалуйста посоветуйте файл OpenAL32.dll. последствия

1300 views
Apr 19, 2020 at 06:26 AM

Bootspeed 13

What about Bootspeed 13? Is it possible to do somethings to have Bootspeed 13 in place of Bootspeed 12 without payement?

1299 views
Feb 25, 2022 at 11:38 PM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1298 views
Sep 01, 2020 at 08:30 AM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1297 views
Aug 29, 2019 at 02:39 PM

отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

1296 views
Jul 14, 2020 at 03:44 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1295 views
Mar 14, 2020 at 02:54 PM

SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

1295 views
Feb 18, 2020 at 07:19 PM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

1294 views
Jun 08, 2020 at 08:17 PM

Malware

Does Auslogics Boostspeed 12 detect and remove Malware? Or do I need to purchase Auslogics Malware software?

1291 views
Jan 16, 2021 at 05:14 PM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1288 views
Jul 28, 2020 at 12:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1284 views
Apr 13, 2020 at 07:07 AM

Error code 0x80071a91

Hey,
I have tried to update Windows 10 many times already, have performed clean boots, ran the troubleshooter and so on, but I keep getting this error (0x80071a91). What should I do?
1281 views
Nov 26, 2020 at 08:00 AM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1280 views
Aug 26, 2020 at 01:20 PM

Языковая панель

Пропала языковая панель

1279 views
Feb 26, 2020 at 11:42 AM