1859 questions

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
997 views
Apr 29, 2021 at 02:21 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1006 views
Apr 28, 2021 at 12:04 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1167 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
813 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1248 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1199 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1095 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1221 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
862 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1555 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1010 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

904 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1193 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1185 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1015 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
874 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1333 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1116 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1004 views
Apr 15, 2021 at 08:12 AM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1579 views
Mar 11, 2020 at 01:27 AM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1578 views
Jul 22, 2020 at 07:36 AM

How much RAM my computer need

currently my computer pc installed with 8GB ram..can i add another 8GB RAM for my computer..so totally will be 16GB RAM..how does i know my pc support 16GB RAM and can work well with my computer performance..thank you..

1577 views
Nov 25, 2019 at 02:06 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1576 views
Apr 13, 2020 at 07:07 AM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1575 views
Mar 24, 2021 at 05:13 PM

Ne liste pas les points d'accès !

Bonjour,

Sûrement dû a une optimisation, je ne vois plus la liste des réseau WiFi !

Quel service et comment le redémarrer et le laisser actif, le remettre par défaut svp ?

1571 views
Apr 13, 2020 at 05:42 PM

Windows 11

Will Boostspeed be compatible with Windows 11?
1570 views
Jul 06, 2021 at 06:09 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1568 views
Aug 26, 2020 at 01:20 PM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1566 views
Jul 28, 2020 at 12:18 AM

64 bit operation

when will there be a 64 bit program? 32bit on new faster machines is slow

1562 views
Jun 03, 2020 at 11:19 AM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1558 views
Sep 01, 2020 at 08:30 AM

no windows updates

i have been trying to update to the windows march update but I can't

1557 views
Mar 25, 2020 at 03:40 AM

not letting me login

"Something went wrong. Your account might not have been added."
1555 views
Apr 20, 2021 at 10:54 PM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1553 views
Oct 22, 2019 at 02:31 PM

Malware

Does Auslogics Boostspeed 12 detect and remove Malware? Or do I need to purchase Auslogics Malware software?

1552 views
Jan 16, 2021 at 05:14 PM

Slow

Why is my device running slowly??

1549 views
May 20, 2020 at 07:12 AM

МОва пк

ЯК ВИПРАВИТИ ЦЕ НА ЗВИЧАЙНУ МОВУ
Åñëè ó âàñ óñòàíîâèëàñü íåêòèâèðîâàííàÿ âåðñèÿ äîáâüòå shfolder.dll â èñêëþ÷åíèÿ àíòèâèðóñà.
1548 views
May 07, 2020 at 09:26 AM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1540 views
Mar 18, 2020 at 05:10 PM

отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

1534 views
Jul 14, 2020 at 03:44 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1528 views
Mar 14, 2020 at 02:54 PM