1859 questions

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1253 views
Aug 04, 2021 at 02:06 PM

If I have purchased Boost speed 12, Do I need the registry cleaner product also?

If I have purchased Boost speed 12, Do I need the registry cleaner product also?
1003 views
Aug 01, 2021 at 04:16 PM

Ошибка драйвера

Пожалуйста, подскажите к чему может привести следующая ошибка и можно ли её исправить. ОС Windows 10.

Ошибка драйвера устройства "Intel(R) Management Engine Interface" (вложение файл 1). Запуск этого устройства невозможен (код 10). Аналогичный статус этого устройства показывает Auslogics BoostSpeed 12.

Переустановка драйвера средствами Windows ситуацию не изменила.

Программа Auslogics Driver Updater определила, что все драйверы актуальны (вложение файл 2).
1192 views
Aug 01, 2021 at 05:00 AM

will this make my pc as fast as it was when i powered it up for the 1st time?

will this make my pc as fast as it was when i powered it up for the 1st time? - will boost speed 12 pro resolve this issue?

when i turn my pc on it takes like 30 sec to get to the windows screen where it use to take less than 3 seconds - will boost speed 12 pro resolve this issue?

my pc seems to lag and slow down while having multiple programs open and running at the same time where when it use to not do this. - will boost speed 12 pro resolve this issue?

internet speed seems extreamly lower than ususal - will boost speed 12 pro resolve this issue?

auslogics driver updater shows the same driver needing updating over and over like its not doing its job - why is this?? - does the program not work??? - will boost speed 12 pro resolve this issue?
1040 views
Jul 31, 2021 at 02:51 PM

Registry

since installing your product my laptop takes 11 minutes to boot, going through my registry and checking errors! How do I deactivate this function?
967 views
Jul 29, 2021 at 09:58 AM

ERROR CODE 80072EFE WHILE UPDATING

HELLO
I AM HAVING TROUBLE IN UPDATING MY WINDOWS AND INSTALLING MANY APPLICATIONS.

ERROR CODE 80072EFE WHILE UPDATING
1005 views
Jul 27, 2021 at 08:44 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

904 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

958 views
Jul 25, 2021 at 10:14 AM

Language bar disappeared after using your software

Hi,

after I installed and used BootSpeed, the language bar is gone.

In windows the option "use the desktop language bar when it's available" is on but even so the language bar is missing from the taskbar in Win 10.

I really need it back.
974 views
Jul 25, 2021 at 08:46 AM

Läuft MS Money98 auch unter Windows11?

Läuft Microsoft Money98 auch unter Windows11?
897 views
Jul 23, 2021 at 09:29 PM

Defrag

Is it safe to defrag a ssd drive or should optimize only be used
846 views
Jul 23, 2021 at 09:19 PM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

1020 views
Jul 23, 2021 at 05:30 PM

question about WIN10 servises

how can I stop the unnecessary servises in windows10? without harming to my divice or OS.
886 views
Jul 23, 2021 at 11:49 AM

Windows 10 Update Error

How I handle such Windows 10 Update Error?
1102 views
Jul 23, 2021 at 04:15 AM

Долгая загруска игр и текстур в самих играх.

Здравствуйте. Дело в том, что у меня стали долго грузиться игры и графика в самих играх. Хотя компьютер у меня не самый слабый. Но после включения пк все стало долго и грустно.
1069 views
Jul 22, 2021 at 01:29 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

1017 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1254 views
Jul 21, 2021 at 07:07 PM

Windows Bitdefender

The Window Securitu System detects a Trojan in the Auslogics Speedbooster TaskManager.
Do I have a problem?

See attached file.

Sorry it is in French

995 views
Jul 19, 2021 at 04:38 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

927 views
Jul 19, 2021 at 03:54 PM

printer problem

Can you tell me why on my desktop, it show my default printer is Pixma series 5600. On my wife's laptop id shows Pixma series 5600WS?
1029 views
Jul 18, 2021 at 12:10 PM

Computer freezes for 5 - 6 seconds every 2 - 3 minutes, maybe less.

Hi there,

In a nutshell - my desktop freezes for about 5 - 8 seconds and it seems to occur every 2 - 3 minutes. ....It just locked as I'm writting this.

I run your Auslogics BoostSpeed, am computer literate for the most part and just not sure what to do. My specs are:

Device name DESKTOP-D49TFE8
Processor Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
Installed RAM 8.00 GB (7.88 GB usable)
Device ID 6A682698-5FFB-4679-9302-CD1FB7F46F2A
Product ID 00325-81079-36435-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 21H1
Installed on ‎11/‎27/‎2020
OS build 19043.1348
Experience Windows Feature Experience Pack 120.2212.3920.0


Thank you very much,


Lance Losey
808 views
Nov 20, 2021 at 07:31 PM

問題のあるデバイス

System Informationツールで、問題のあるデバイスとして表示される問題の解決方法は、
System BootDpeed 12の機能にありますか?

PROバージョンを有効にするについて

常に” PROバージョンを有効にする ”が表示され、 PROバージョンでは無いようです、入るにはどうしますか? 
ライセンスコードは購入しています、コードを入力すると、畝に " GING ”のHPに入ります、なにかインプットが入りますか?

 Auslogics BootSpeed 12 でアイコンからソフトに入ろうとすれうと、” このアプリは保護のためブロックされました ”と表示され入れません。
ブロックを除去する方法を教えて下さい

Intrigrator problem

How to I correct the Intigrator.exe login problem?
806 views
Feb 18, 2022 at 07:50 AM

Windows11について

Windows11には対応していますでしょうか。
対応していない場合、いつ頃、バージョンアップで可能となりますでしょうか。
805 views
Oct 06, 2021 at 11:33 PM

optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
805 views
Mar 19, 2022 at 05:32 PM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах
805 views
Jan 23, 2022 at 04:38 AM

Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
804 views
Jun 26, 2022 at 06:55 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
803 views
Apr 26, 2022 at 05:25 PM

key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
802 views
Jan 30, 2022 at 03:14 PM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
801 views
Feb 09, 2022 at 01:44 PM

Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


800 views
Feb 12, 2022 at 06:07 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com


您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:

Content hidden to protect privacy

797 views
Jan 05, 2023 at 08:20 AM

Процесс System грузит процессор.

Добрый день, хотел бы задать такой вопрос, процесс System очень сильно грузит процессор призапуске определённого приложения, загрузка порядка 33%-35%. Но если это приложение отключено и запущены какие то други программы, то всё в порядке, System процессор не загружает, подскажите можно ли это как то решить?
797 views
Feb 26, 2022 at 11:54 AM

Fn клавиша на ноутбуке

Здравствуйте! Перестала работать клавиша FN + F1, F2 ... и т.д. Не могу в играх убавить звук, яркость. Полагаю перестал работать драйвер отвечающий за эту функцию. Пожалуйста, помогите советом как устранить данную проблему. С уважением, Станислав Викторович.
797 views
Mar 26, 2022 at 02:35 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
796 views
Mar 20, 2021 at 04:45 AM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
796 views
Mar 23, 2022 at 02:11 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
796 views
Jan 24, 2022 at 05:56 PM

Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
794 views
Oct 20, 2021 at 11:53 AM