1897 questions

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2181 views
Mar 08, 2020 at 08:21 PM

slow running windows

do i need to change my windows ? its 10 but its very old

1320 views
Mar 08, 2020 at 12:56 PM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1203 views
Mar 08, 2020 at 09:16 AM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1563 views
Mar 08, 2020 at 08:57 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

1273 views
Mar 07, 2020 at 11:08 AM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

1133 views
Mar 06, 2020 at 03:10 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

3573 views
Mar 03, 2020 at 03:46 AM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

2095 views
Mar 01, 2020 at 06:05 PM

Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

1491 views
Mar 01, 2020 at 12:32 PM

Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

1903 views
Feb 28, 2020 at 10:14 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1848 views
Feb 28, 2020 at 05:26 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1473 views
Feb 27, 2020 at 05:50 PM

Языковая панель

Пропала языковая панель

1601 views
Feb 26, 2020 at 11:42 AM

Microphone went off

after doing an optimization, my mic won't work anymore .. how can I fix that ?

1691 views
Feb 24, 2020 at 12:30 PM

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1419 views
Feb 22, 2020 at 04:07 AM

SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

1604 views
Feb 18, 2020 at 07:19 PM

first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

1560 views
Feb 16, 2020 at 06:17 PM

driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1868 views
Feb 14, 2020 at 06:09 PM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1496 views
Feb 13, 2020 at 02:16 PM

Notifications

I can not find a way to BLOCK New Auslogics Notifications of upgrades . I have blocked Registry notifications tring to end pop ups of Auslogic Up-grades . IF you can not seem to have FREE upgrades for presently purchased Auslogics 11 , then simply place your up grades into an Auslogics 12 and STOP bugging members with you desiring money for upgrades . Your Subcategory answer question makes NO sense ! This is an Auslogics 11 Programming delima ,none of the subcategory comment shown above have nothing to do with Auslogics 11 , that I know of, as of yet.

2202 views
Feb 13, 2020 at 01:03 PM

Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com


您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:

Content hidden to protect privacy

886 views
Jan 05, 2023 at 08:20 AM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах
885 views
Jan 23, 2022 at 04:38 AM

Computer freezes for 5 - 6 seconds every 2 - 3 minutes, maybe less.

Hi there,

In a nutshell - my desktop freezes for about 5 - 8 seconds and it seems to occur every 2 - 3 minutes. ....It just locked as I'm writting this.

I run your Auslogics BoostSpeed, am computer literate for the most part and just not sure what to do. My specs are:

Device name DESKTOP-D49TFE8
Processor Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
Installed RAM 8.00 GB (7.88 GB usable)
Device ID 6A682698-5FFB-4679-9302-CD1FB7F46F2A
Product ID 00325-81079-36435-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 21H1
Installed on ‎11/‎27/‎2020
OS build 19043.1348
Experience Windows Feature Experience Pack 120.2212.3920.0


Thank you very much,


Lance Losey
885 views
Nov 20, 2021 at 07:31 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
885 views
Apr 26, 2022 at 05:25 PM

Иконка

Почему иконка стала оранжевым

885 views
Dec 01, 2020 at 09:29 AM

Процесс System грузит процессор.

Добрый день, хотел бы задать такой вопрос, процесс System очень сильно грузит процессор призапуске определённого приложения, загрузка порядка 33%-35%. Но если это приложение отключено и запущены какие то други программы, то всё в порядке, System процессор не загружает, подскажите можно ли это как то решить?
882 views
Feb 26, 2022 at 11:54 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

881 views
Jul 12, 2019 at 11:59 AM

key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
881 views
Jan 30, 2022 at 03:14 PM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
880 views
Feb 09, 2022 at 01:44 PM

PROバージョンを有効にするについて

常に” PROバージョンを有効にする ”が表示され、 PROバージョンでは無いようです、入るにはどうしますか? 
ライセンスコードは購入しています、コードを入力すると、畝に " GING ”のHPに入ります、なにかインプットが入りますか?

 Auslogics BootSpeed 12 でアイコンからソフトに入ろうとすれうと、” このアプリは保護のためブロックされました ”と表示され入れません。
ブロックを除去する方法を教えて下さい

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
879 views
Dec 17, 2022 at 01:22 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
879 views
Apr 25, 2021 at 07:46 AM

Fn клавиша на ноутбуке

Здравствуйте! Перестала работать клавиша FN + F1, F2 ... и т.д. Не могу в играх убавить звук, яркость. Полагаю перестал работать драйвер отвечающий за эту функцию. Пожалуйста, помогите советом как устранить данную проблему. С уважением, Станислав Викторович.
877 views
Mar 26, 2022 at 02:35 AM

Windows11について

Windows11には対応していますでしょうか。
対応していない場合、いつ頃、バージョンアップで可能となりますでしょうか。
875 views
Oct 06, 2021 at 11:33 PM

Does this leave adult website traces

So these "rammerhead" links like rammer.rude.li ive been using for accessing anything that is adult and is purported to have privacy becuase its a browser inside your browser that has a different IP to prevent ISP from seeing your activity but it is deteced in adult website traces in privacy of auslogics? is this not really private and is just a false sense of security like incognito?
875 views
Feb 11, 2024 at 03:12 AM

Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

875 views
Jul 29, 2022 at 03:10 PM

Auslogics BoostSpeed

Game Mode...como ativar?
874 views
May 17, 2022 at 05:50 PM

Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


874 views
Feb 12, 2022 at 06:07 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

auslogics boostspeed 12

I paid for pro why don't I have it
874 views
Jan 27, 2022 at 06:10 PM