1859 questions

Use of BoostSpeed Pro 11 on my wife's computer

8 November 2020

Dear Sir or Madam:

Good morning.

Could you please tell me if I can use my BoostSpeed Pro 11 on m wife's computer, and if so, how do I do it?

I look forward to hearing from you.

Yours sincerely,
Murray Christianson

1345 views
Nov 08, 2020 at 02:47 PM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

943 views
Nov 08, 2020 at 08:18 AM

блютуз гарнитура

не могу подключить блютуз гарнитуру, система ее видит но не подключает

1269 views
Nov 08, 2020 at 03:29 AM

computer shutsoff randomly

About A WEEK AGO MY COMPUTER STARTED SHUTTING OFF AT RANDOM.
1098 views
Nov 07, 2020 at 01:06 AM

WIFI droping

Network WiFI keeps disconnecting after system hinernates. Does not recognize router or ISP
1040 views
Nov 06, 2020 at 03:53 AM

display scaling

there is no nvidia in the settings display scaling, there is only gpu
I play cs go, and I would like to know how to optimize the pc for this game, + I want to minimize impuct lag
the mouse often floats and the screen is blurry
1102 views
Nov 05, 2020 at 09:49 AM

rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.
988 views
Nov 04, 2020 at 10:48 PM

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1051 views
Nov 02, 2020 at 11:28 PM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1478 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

1468 views
Oct 27, 2020 at 11:06 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1424 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

загрузка игр и приложений

Перестали загружаться приложения и игры из магазина.

722 views
Nov 17, 2021 at 02:41 PM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
720 views
Apr 16, 2022 at 06:54 PM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
720 views
Oct 14, 2022 at 08:06 PM

Fehlermeldung beim Start von Auslogics Disk Defrag Ultimate

Hallo,
mein Rechner bringt mir beim Start von Auslogics Disk Defrag Ultimate folgende Fehlermeldung:
"Ein Administrator hat die Ausführung dieser App blockiert. Weiter Informationen erhalten Sie vom Administrator"
Nun bin ich aber der einzige Benutzer an diesem Rechner, also Admin.
719 views
Feb 27, 2022 at 09:46 AM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
719 views
Apr 17, 2022 at 09:46 AM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

718 views
Apr 12, 2022 at 12:02 AM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
717 views
Apr 07, 2022 at 07:31 AM

sleep mode

How do I disable sleep mode?
716 views
Jun 25, 2022 at 05:51 PM

Notification for "Safe to Reove"

safe to remove notification does not come on screen when usb devices are removed?
715 views
Mar 06, 2022 at 11:07 AM

Allow list

What do I have to add to Malewarebytes "allowed" list to get your software to run? If I run Malewarebytes it quarantienes your application.
715 views
Jul 06, 2022 at 11:39 PM

Error

How to remove the error? I can't start Auslogics on Windows 10 startup.
713 views
Jan 09, 2023 at 09:23 PM

sound in windows 11 alway from small to big when i play video

The sound in windows 11 alway from small to big when i play video, mp3, and on youtube also, evanthough when i pause for awhile and then I play it also happen the same problem. It disturb me a lot
Could you please help me. Thank you so much
713 views
May 15, 2023 at 01:13 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
712 views
Dec 05, 2022 at 11:53 AM

After using Auslogics Boot Speed 13 (Pro) and restaring the Windows, the screen becomes black.

Hi there,
After using Auslogics Boot Speed 13 (Pro) (scan, regedit, clean, regdefrag, disk defrag, window slimmer, internet optimisation) and restaring the Windows, the screen becomes black in a few minutes. It is possble to change open windows by Alt + Tab. Ctr + Alt + Del can recall Task Manager. But the screen is black, it is not possible to see a wallpaper, call Start menu, task bar is invisible as well. Only restart the system helps, can I fix it in another way, please?
Thank you.
Richard.
712 views
Aug 19, 2023 at 07:07 PM

About BoostSpeed

Sorry about the bogus Subcategory- apparently I cannot send without one but BoostSpeed is not listed.
I want to set the program so that it does NOT wipe form-fill information from Firefox. I have been cruising through the settings but I don't see a way to do it.
711 views
Jun 05, 2022 at 09:12 PM

Uso de anti-virus

Com Win11 e Auslogics preciso usar anti-virus?
711 views
Jul 13, 2022 at 01:29 PM

Microsoft activation request when there is already validated OEM version on laptop

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.
711 views
Mar 12, 2023 at 07:56 PM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
710 views
Jun 05, 2022 at 09:06 PM

hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
709 views
Jan 29, 2022 at 07:35 PM

Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
708 views
Oct 26, 2022 at 10:28 AM