1859 questions

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
999 views
Apr 29, 2021 at 02:21 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1008 views
Apr 28, 2021 at 12:04 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1167 views
Apr 26, 2021 at 03:07 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
813 views
Apr 25, 2021 at 07:46 AM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1249 views
Apr 23, 2021 at 12:39 PM

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
1199 views
Apr 22, 2021 at 02:20 AM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1095 views
Apr 21, 2021 at 09:13 PM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1221 views
Apr 21, 2021 at 08:33 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
862 views
Apr 21, 2021 at 04:11 PM

not letting me login

"Something went wrong. Your account might not have been added."
1556 views
Apr 20, 2021 at 10:54 PM

XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
1010 views
Apr 19, 2021 at 11:52 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

905 views
Apr 19, 2021 at 05:41 AM

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1193 views
Apr 18, 2021 at 03:31 PM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1185 views
Apr 18, 2021 at 08:15 AM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

1015 views
Apr 17, 2021 at 05:57 PM

Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
875 views
Apr 17, 2021 at 09:25 AM

Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

1334 views
Apr 16, 2021 at 07:48 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1116 views
Apr 16, 2021 at 11:14 AM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1005 views
Apr 15, 2021 at 08:12 AM

Fix Broken Shortcuts

How does one fix/repair broken shortcuts. Auslogics gets hung up when using the Stability function.
679 views
Nov 24, 2021 at 04:36 AM

The JBL connected with Bluetooth Properly where in the sound output of windows 10 it does not appear

Hello
I conntected with Bluetooth the device - Speaker JBL Flip 5 (bluetooth connection only). It appear in the the Setting / bluetooth Devices of Windows 10

But in the setting of Windows 10 the device does not appear so I can not use it.

You gave me for the same quesion an answer for old windows (8) and for headset. I donot have Playback in the setting...

I tried to replace the driver, to update my windows 10 and restart,....It does not help

I'll be glad to have the right solution

thanks Dr. moti Leibowitz
678 views
Sep 09, 2022 at 03:54 PM

Run Command History

Hello,

Everytime Boost Speed runs automatic scanner on Sunday's the run commands history gets deleted. I have unchecked this option in the privacy settings in the software but this still keeps happening.
677 views
May 16, 2023 at 03:09 PM

full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
676 views
Jun 26, 2022 at 11:23 PM

Выделенная память

Подскажите, почему у меня выделенной памяти всегда больше, чем используемой?
Как можно ее очищать? Вручную или атвоматически.
675 views
May 30, 2023 at 07:46 PM

Multiple Installations

Do I have the authority to install the full version on a laptop I have or must I buy another subscription? Thank you!
675 views
Feb 19, 2023 at 10:50 PM

duplicate files

Which duplicate files are safe to remove?
675 views
Dec 26, 2022 at 01:39 PM

DEFRAGMENTATION EINER SSD-FESTPLATTE

BoostSpeed12 bietet eine Defragmentierung auch für SSD-Festplatten an. Ist dies ratsam? Andere Computer-Experten raten davon ab!
674 views
Jun 24, 2022 at 02:31 PM

подключение устройства

При подключении ASMT USB 3.0 Destop H SCSI Disk Device система то видит его, то нет: предлагает отформатировать или обновить драйвер (обновила драйвер тома файловой системы WPD). Как сделать этот диск рабочим не отключая его от ПК (каждый раз монтировать и размонтировать...)?

! не видела данного устройства в выпадающем меню, выбрала другое...
674 views
May 18, 2023 at 08:38 AM

проблема с панелью задач

перестала работать панель задач
произошло это так - включаю я пк, немного поиграл, буквально минут 15-20, и меня встретил синий экран, который не смерти, а обычный синий экран ошибки, где пишут перезагрузка, проблема с чем-то (ну вы поняли, да ведь?), после перезагрузки начались проблемы с жёсткими дисками, но я их решил, и после решения проблем с дисками перестала работать панель задач, только открываются ярлыки разных приложений, а вот системные не работают, например пуск, поиск, звук, календарь, да даже настройки не открываются! всё перепробывал! и powershell, ну команды в нём и т.д., всякие приложения.
помогите пожалуйста!
674 views
Mar 20, 2023 at 06:41 PM

Random ping spikes

Recently, while I play games my computer has random lag spikes for a few seconds. My computer isnt even a year old yet and just started doing it, how do i fix it?
674 views
Dec 28, 2022 at 11:54 PM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
673 views
Oct 29, 2022 at 06:03 AM

can not download .exe file

Everytime I try to download the newsest version of BootSpeed, my laptop saves it as an Adobe PDF file and will not open/install. Will completely removing the BootSpeed app and then downloading the newest version work around my problem?
672 views
Jul 24, 2022 at 05:46 PM

Windows Security and Explorer freeze.

I updated Windows 10 yesterday. Windows Security and Explorer freeze. When I run BoostSpeed13 ver.13.0.0.6, it freezes, but Windows Security and Explorer work normally without BoostSpeed13. Please tell me how to resolve.
671 views
Nov 16, 2023 at 01:53 AM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
670 views
Jun 18, 2022 at 11:41 AM

le van hoa

sao khong kich hoat kye duoc
670 views
Dec 31, 2022 at 09:21 PM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
668 views
Nov 27, 2022 at 09:49 AM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
668 views
Nov 27, 2022 at 08:25 PM

Program not registered

As you can see in the attached show is registred, but the program says need to rgister for pro version. Please advise as I have renewed the license in december.

Thank you
668 views
Jan 25, 2022 at 08:58 PM

Відсутнє налаштування

Зникло налаштування "Яскравість" в Центрі підтримки портативних ПК...
667 views
Jan 11, 2022 at 11:43 AM