1859 questions

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1554 views
Oct 22, 2019 at 02:31 PM

востоновление системы

добрый день, как ваша система моет навредить компьютеру или системе, она внесла изменения на пк отключила достуа к микрофону и камере, но я включил, я попытался сделать востоновления виндоус но очень долго востонавливаетет реестьр, я так и не дождался и перегрузил пк и теперю боюсь что ваша программа внесла изменения и придется переустоновливать виндоус, что делать, так вроде вск работает, как проверть, правильно ли работает щас система? спасибо

925 views
Oct 21, 2019 at 04:38 PM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1042 views
Oct 20, 2019 at 11:06 AM

languages









in which languages ​​is auslogics available?

1065 views
Oct 17, 2019 at 05:21 PM

Want the operating system files checked and to be fully operational.

Check to see that all critical and necessary files are completely intact and functional like SFC /Scannow, and any other method you know of, so that when I go to re-install Windows 10 it will go smoothly and without a hitch! An example is that I can no longer use the pin I assigned to windows it just stopped working one day. And I've always had problems with the startup files from all versions of windows. Like my 1st install of windows 10 went bad because of the User.dat files getting corrupted, I couldn't repair windows, and I doubt that I could run restore and it would work. And I don't want to install windows 10 until I know it's going to run correctly.
I do nothing to corrupt files but they always seem to get screwed up by the operating system.


Thanks, L8R

Content hidden to protect privacy

1197 views
Oct 17, 2019 at 08:07 AM

VPN FortiClient

I must use FortiClient VPN to work and communicate with one of my jobs, at Southern Cross University, (SCU). Until yesterday it worked fine.
I have just installed the lastest version in an attempt to resolve the non-connection issue.

Is there a setting in Auslogics BoostSpeed that might affect that VPN?
Any suggestions.

I run BoostSpeed and just accept whatever 'fixes' it suggests, the default or automatic, as I am not wise enough to adjust anything myself.

Could doing that have broken something or blocked the VPN?
I am nervous that Auslogics-Boostspeed is being over active in cleansing my system, of things that I actually need to maintain, like the Forticleint VPN. Firewall settings area mystery to me. I dont change them because I do not know what I am doing.

1116 views
Oct 16, 2019 at 11:25 PM

Office 2016

Whenever I use the tools (scanner, cleanup), afterwards I always have to do a repair (reinstall) of my Office 2016 products. How to clean my computer without messing up Office 2016?

909 views
Oct 16, 2019 at 05:07 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
880 views
Oct 16, 2019 at 03:00 AM

Payment

When i wanted to pay for Auslogic Boostspeed 11 i couldn't complete the payment. That was because i use paypal and dont use a card for paypal.
The fact is that i dont use any type of creadit card or such, i only have a bankcard that i dont leave out for web buys. That is why i have used Paypal for such transactions.
Auslogic is so far the only company that tells me i need to have a card connected to my Paypal account.

The thing is as you demand that customers must use a card you are actually promoting some people to find a cracked version for Boostspeed 11 and use that. you are loosing out on sells by refusing to let people use paypal straight as it is.

Anyway, i hope you all have a nice day and take vare of yourselfe.
Mikael

1022 views
Oct 14, 2019 at 04:00 PM

changing language

Hello

I updatet to boost speed 11 a couple of days bevor .
Is it possible to change the language into german ?
I cannot read englisch as a river is floating, i only use schoolenglish.
In boostspeed 11 there's a many stuff included, that is new for me.
I understand the window of the older version better .

greetings bottlecup

1670 views
Oct 14, 2019 at 10:47 AM

Пропажа значков

Сделал оптимизацию и пропали значки с панели интсрументов, не могу найти как вернуть. Отметил на скриншоте

878 views
Oct 09, 2019 at 12:18 PM

Auto Restore to earlier date

Is there a way AL BS can be used to create a system restore point (like in windows) to an earllier date?

989 views
Oct 03, 2019 at 08:17 PM

i can not activate windows

how to activate windows 1o?

1135 views
Oct 03, 2019 at 03:20 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1457 views
Oct 01, 2019 at 03:05 AM

BoostSpeed

Hi,

1 . There was NO Sucategory that matched my Question so I picked 3D Builder <-- ignore please.

This morning was the second time that my laptop was taken over by a “disk repair” function that I think is linked with BoostSpeed. I start up my laptop and something begins churning away telling me that it will take 8 hours to complete. Actually it could not tell time correctly because it took 3 ½ hours before I could use the laptop.
Q: How to prevent this happening again? At least giving me the option to say OK do it now or wait?

Thanks,

Michel

988 views
Sep 29, 2019 at 08:30 PM

One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

1001 views
Sep 27, 2019 at 05:06 PM

Select language

Hello, i cant find a "Language" button to change it. Help me pls

870 views
Sep 27, 2019 at 12:17 AM

Auslogics not recognising my ssd

I recently upgraded my hd to a ssd..
On some pages of Auslogics it shows new ssd and capacity but on others it still shows old removed hd.
Can you advise please

938 views
Sep 25, 2019 at 03:31 PM

High Resource Usage Detection

I keep getting a High Resource Usage Detection message even when I haven't got a lot of programmes open, and my laptop gets very hot. I have looked through Auslogics Boost Speed 11 Menu but can't seem to find a tool that may help with this.
Could you please advise which tool I should be looking to use in order to put this problem right.

909 views
Sep 21, 2019 at 04:17 PM

License

Dear All,

in 2015 I've purchased the Auslogics BoostSpeed 7 Premium and shortly was released a update and the software after update asked to be paid again which I've consider to be a unfair practice.

I am asking to provide me the posibility to install the software that I've purchased since at this moment in not possible to download the software from internet.

Kind regards,
Danil

972 views
Sep 18, 2019 at 06:48 AM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
650 views
Sep 26, 2022 at 03:40 AM

Background processes

I have the idea that background processes lower the framerates of my flight simulator, leading to stutters. When I examine the resource monitor, I see that about 200 background processes are running, even when totally none program is active. I cannot image why all those processes are neccessary. All those processes have names that doesn't give my any insight in what all those processes are doing. How can I find out which processes I can stop and which are mandatory?
648 views
Nov 15, 2022 at 10:25 AM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
647 views
Sep 16, 2023 at 12:58 PM

Errors 0x80070091 and 0x8007016a

Can the pro version of Auslagics find and repair the cause of errors 0x80070091 and 0x8007016a?
646 views
Oct 22, 2022 at 09:18 PM

Dasboard SCAN cannot terminate CHROME.EXE

After running a SCAN, and choosing to resolve the issues that were found, BoostSpeed 13 is unable to terminate Chrome.exe.
In the list of termination failures there are several instance of Chrome.exe

Choosing IGNORE allows me to bypass the panel.


Boostspeed 13 is current with all maintenance
646 views
Feb 23, 2023 at 04:52 PM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
646 views
Dec 25, 2022 at 08:29 PM

wifi

wifi not connect
643 views
Oct 30, 2022 at 06:24 AM

советы из Youtube не помогают

Имею постоянную проблему с обновлением Windows 11. Посоветуйте действенній алгоритм решения. Или лучше переустановить?
643 views
Mar 01, 2023 at 07:46 AM

wifi conection

What window is useful for all?
643 views
Sep 27, 2022 at 02:42 PM

Richiesta di pulizia del browser web

Buonasera,
quando per "risolvere tutti gli elementi" la schermata mi chiede di chiudere tutte le applicazioni aperte, mi elenca n. 5 msedege.exe che non riesco a chiudere né manualmente né col pulsante "chiudi tutto". Utilizzando "Ignora", mi rimangono 214 tracce nel browser web ed il semaforo mi rimane rdi colore rosso.
Cosa posso fare?
Ringrazio anticipatamente per il disturbo.

642 views
Oct 05, 2021 at 06:47 PM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
642 views
Nov 14, 2023 at 08:58 AM

LÖSCHEN

Wie lösche ich fehlerhafte Updates, Bsp. KB5022730
642 views
Mar 22, 2023 at 04:44 PM

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
641 views
Nov 29, 2022 at 10:53 PM

cooler temperature

were I can manage coolers in my comp? and were I can see the collers speed
641 views
Oct 30, 2021 at 08:25 PM

automatic

bonjour je aimerais automatic maintenance fasse registry cleaner
641 views
Dec 15, 2022 at 08:15 PM

slow ram

I have tried several times to speed up my computer, but to no avail... I am not very technical, so that doesnt help... the main problem is there are apps that make the screen just stop, and lag for a while... please help
641 views
Nov 12, 2021 at 03:52 PM

Long Boot time and black screen while booting

I have a ACER Nitro 5 laptop (windows 10 home original), mainly for entry level gaming. I am using laptop/desktop from last 12 years and I have moderate knoweldge on S/w issues, how to keep the laptop fast (by defragmenting, registry cleaning etc.). Recently I am facing Boot issues thats getting frustrating. Initially it started with long booting time, it was taking 7-10 minutes to reach to user account (Pin), and during that time the CPU and GPU fan speed was getting super fast (like during heavy usage).
Now from last couple of days, once I switch the laptop on, no display is coming, its just a black screen. However, CPU light was on, Key-board backlit was on and fan was rotating, but no display. If I wait the also nothing happening. Every time I need to force shut down it (by long pressing) and then if I restart again, its getting started properly.

Not sure what's the issue. I have checked prgrams that starts while booting, no issue there. No external device was attaching with my laptop while booting. stopped windown fast boot service also. But no progress.

Please suggest. can it be my HDD (1 TB I have) getting damaged? suggest if any other reason might be there.
641 views
Nov 23, 2021 at 12:32 PM

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
640 views
Dec 11, 2022 at 04:04 PM

Сброс программ

При запуске игры, ноутбук начинает перезагружаться.
640 views
Sep 26, 2022 at 03:11 PM

ignoring cache and thumbnails

Hi guys,

I want BS 12 to ignore clearing/deleting image thumbnails and chrome cahe.

How do I do that?

Please let me know

Regards

Luis
639 views
Dec 23, 2021 at 10:57 AM