1897 questions

Исправление неполадки

Установил на ноутбуке Lenovo программу Auslogics BoostSpeed, провел сканирование и по рекомендации программы дал команду на исправление обнаруженных ошибок. Программа очень долго загружала обновления, затем ноут выдал сообщение о невозможности их инсталяции и начал "откатывать" начальную версию (тоже очень долго). После переустановки ноутбук не видит Интернета. Таким образом, я не могу восстановить его нормальную работу. Что посоветуете?
110 views
Oct 17, 2024 at 12:38 PM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

110 views
Oct 17, 2024 at 11:52 AM

ERROR / CRASH

I was using Thunderbird Portable e-mail client from my external drive [1TB capacity] for years before the crash. I am not sure if your IT specialist can assit me to solve this [ see attached ] I have 300K+ e-mails in it but since 4/10/24 when i tried to open it , the crash pop-up appeared. Due to this, I have to keep aside my external drive [ if plugged into my PC will shows as Driive D: ] and reinstal a fresh Thunderbird mail client to my laptop under Drive C: Only new e-mails from 4/10/24 are visible and I still hoping the old e-mails from Drive D: can still be recovered . Thank you for listening to my issue and really hope oyu can help .
97 views
Oct 17, 2024 at 11:18 AM

inquiry

Can this tool set "Windows taskbar weather/news/interests"? Visible or invisible
102 views
Oct 12, 2024 at 08:39 AM

new windows download

How can I use my Auslogics subscription with my new windows download. The hard drive had to be wiped and I lost the Auslogics program.
117 views
Oct 09, 2024 at 09:09 PM

Auslogics BoostSpeed pop up window

I use my PC for public presentions and so the pop up window encouraging me to upgrade to Pro version is not acceptable. Is there a way I can prevent that pop up short of uninstalling BoostSpeed ?

BY the way, the Subcategory of Tips, or anything else has no relevance to the question, but had to select somwthing to submit the question.

thank you
112 views
Oct 08, 2024 at 01:42 PM

Windows Update

Content hidden to protect privacy

ASUS N73SV init W7 updated W10 NoVirus NoBug Regularly optimized

Bonjour,
Depuis plusieurs mois, toutes les mises à jour du type "Mise à jour de fonctionnalitré vers Windows 10 - 22H2" se terminent avec un code erreur 0x8007001f. Cela se reproduit tous les jours maintenant.
Mes tentatives de correction du problème n'ont pas abouti. Merci de m'aider.
Je ne suis pas un expert Microsoft.
You are my only first hand help
Friendly yours
Jean Farny

119 views
Oct 05, 2024 at 06:54 AM

Available product

Is DiskDoctor available as stand alone application?
124 views
Oct 02, 2024 at 02:58 PM

FILE DUPLICATI

Buon pomeriggio
Premesso che il software AUSLOGICS è straordinario e da solo è sufficiente per la gestione di un normale PCDESK (nel mio caso un ottimo ASUS + WINDOWS 10 PRO 64 BIT + GOOGLE CHROME), incontro un problema quando intendo eliminare on line decine e decine di file audio che corrispondono ad altrettanti file di brani musicali (circa 10.000!!!) scaricati e archiviati sul portale on line MEDIA CENTER del software multimediale JRIVER (USA).
Questo maledetto software, in abbonamento annuale, con gli anni è diventato sempre più cervellotico e difficile da utilizzare, avendo un sacco di funzioni e di opzioni.
L'unico aspetto che non è stato curato dai programmatori è appunto la cancellazione dei file duplicati 1 volta o +volte. Per assurdo JRiver permette questa eleminazione SOLO PROCEDENDO CON UN BRANO MUSICALE PER VOLTA!!!!
Purtroppo, anche il programma di ricerca dei file audio duplicati del Vostro software AUSLOGICS, fornisce il risultato di pochi file individuati, mentre io sono sicuro che ne esistono centinaia da eliminare.
Il sito web in oggetto è il seguente: https://jriver.com/download.html e l'ultima versione è la 33.
Ringrazio in anticipo per l'attenzione e mi auguro che possiate aiutarmi con la procedura corretta.
Giancarlo Perani - Bergamo - Italia
145 views
Oct 02, 2024 at 12:49 PM

Mapa de desfragmentação

Bom dia. Como posso configurar para que o Auslogics Disk Defrag 11, mova os "quadradinhos" que são moviveis para espaços vagos no inicio do disco? Em versões anteriores do Disk Defrag, ele movia os arquivos "verdes" para espaços vahos no inico do disco. Obviamente não estou me referindo aos arquivos de sistema que não podem ser movidos. Obrigado.
118 views
Oct 02, 2024 at 03:01 AM

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
150 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
160 views
Sep 28, 2024 at 06:47 PM

No activation key

Hello,
I paid for AuslogicsBoostSpeed 13 subscribtion. However, I never got the activation key.
Thanks.
Regards.
Richard.
152 views
Sep 27, 2024 at 10:01 AM

اینترنت

افزایش سرعت اینترنت
142 views
Sep 26, 2024 at 11:22 AM

Хочу вручную найти файлы этого приложения

Дорбый день БустСпид!Хотел вручную найти файлы по названию которые хочу удалить и не могу найти в вашей программе как это сделать!Или я не вижу или у вас нет такой возможности!?
К примеру - хочу удалить полностью из системы Windows10 программу skype или cortana и как мне это сделать?Даже если я удалю стандартными методами системы все равно останутся следы,я бы хотел вручную найти все файлы относящиеся к этим программам удалить их,а потом еще и в реестре почистить записи,так чтобы уже с концами наверняка,чтобы они не висели в системе и не жрали ресурсы и не замедляли систему!
120 views
Sep 26, 2024 at 08:59 AM

Updater 2 saved PST files to my documents folder

I recently lost an email account in Outlook and all the folders and subfolders files with it after a Windows 10 reset. I noticed that my Updater 2 saved some PST email files to my download folders in Explorer, but I need to see if these are the files I'm missing and how do I restore them to Outlook if they are the ones I'm looking for? Thanks.
143 views
Sep 24, 2024 at 08:15 PM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
210 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
150 views
Sep 24, 2024 at 07:58 AM

Intel (R) management

Avast pro detecte que Intel (R) management n'est pas a jour nouvelle version 2428.6.2.0 du 10 juillet disponible. Auslogics ne voit pas cette mise a jour. pourquoi ?
144 views
Sep 19, 2024 at 05:22 AM

Bluetooth option gone after Win10Pro install

I updtaed from Win8.1 to Win10 now I have noe bluetooth option. Help
178 views
Sep 17, 2024 at 07:04 PM

Boost speed upgrade to 13

HI
I can not finde where to put in the my license key for the new upgrade to 13. I do hve the new license key it downloaded okay
653 views
Jul 26, 2023 at 02:29 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

652 views
Apr 25, 2023 at 02:44 AM

frequent log offs

Windows 11 prro keeps logging me off. I have tried several fixes from internet, but nothing works. Pleassse help. Thank you, Charles
652 views
Oct 18, 2023 at 02:41 PM

Download Folder files

After using Auslogics BoostSpeed to try and increase the free space on my main drive C, I've accidentally purged my entire Downloads folder and deleted everything that was stored there which made my to try and recover the files. First using Auslogics BoostSpeed to try search for them unsuccessfully as well as several other software that does the same. I've only managed to find few of the files I was looking for during one of the early scans which I foolishly did not try and immediately recover which caused me to no longer be able to find the files in later searches to find more of it.

Is it possible to undo the cleaning processes of Auslogics BoostSpeed so that it could revert the state of the folder to one that never lost its contents?
652 views
Sep 05, 2022 at 01:52 PM

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR
651 views
Feb 27, 2023 at 04:16 AM

battery life

How can I extend the battery life?
650 views
Apr 14, 2023 at 07:47 AM

drives

What exactly comes with the ProVersion? I am having trouble with my SD drive, but cannot use the ProVersion to fix it!!
650 views
Jun 14, 2023 at 07:25 PM

mise a jour

pourquoi je n arrive pas a installer completement la mise a jour windows 10 22h2 ? merci d avance M GIORSETTi
650 views
Dec 05, 2022 at 04:40 PM

fonctionnement quotidien

Bonjour,
Le temps de demarrage et le temps d'arret sont devenus très longs. Que dois-je faire ?
Merci de votre aide.
650 views
Mar 15, 2023 at 09:53 AM

Reconnect your File History drive

How do I reconnect my File History drive?
650 views
Mar 27, 2023 at 11:48 PM

software updates

in the last few weeks I have purchased several of Auslogics software programs. Since I began using the software, 3 of the programs have been updated with an additional cost. When I originally subscribed to the software I did not expect to have to pay for updates
only after a yearly subscription and the a possible update of the price.Although I have found the software to be good, the prices are somewhat higher than other products on the market such as CCleaner, Malwarebytes and F Secure which I also use with fixed prices for a yearly subscripton withou additional costs for updates. I WILL NOT BE RENEWING THE SOFTWARE AFTER THE ALLOCATED PERIOD BECAUSE MY FEELING IS THAT THE TOTAL PACKAGE YOU PROVIDE IS NOT VALUE FOR THE COST INVOLVED.
PLEASE RESPOND TO MY COMMENTS AS ABOVE. I ALSO APPRECIATE THAT AUSLOGICS SOFTWARE ALLOWS INCREASED MANAGEMENT OF MY WINDOWS 10 PC , HOWEVER I AM NOT CONVINCED THE EXTRA COST IS WARRANTED.

REGARDS, D BOHEMIA

Content hidden to protect privacy

649 views
Nov 22, 2022 at 12:40 PM

Windows cannot access External (G:\) Drive - ????

Recently, my computer stopped being able to access my External Hard Drive. I've restarted, changed USB sockets, tried it on my Windows 7 Notebook - where it works fine. Your Disk doctor has Defragmented it and your Disk Doctor reports that it has errors but no option to fix them.
649 views
Jul 19, 2022 at 11:37 PM

windows 10 not loading properly

I get home screen. no programs loading. What can I do now ?
649 views
Jan 28, 2022 at 12:18 AM

Активация

После ввода ключей не активируются программы: BoostSpeed 12, Driver Updater, Anti-Malware. Появляется сообщение, что программа активирована, но программа не активируется и предлагает снова активировать программу. Пробовал несколько раз, перезагружал систему, но ничего не помогает.
648 views
Jan 23, 2022 at 10:00 AM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
647 views
Mar 17, 2023 at 07:31 AM

Versione Auslogics BoostSpeed 13

Gentile Auslogics, vi chiedo cortesemente se è prevista la possibilità di provare la versione Pro di BoostSpeed anche solo per 24 ore. Grazie e cordiali saluti
646 views
Apr 29, 2023 at 10:40 AM

Empty folder program freezing up

Hello there. First time asking for assistance. The AB13 Suite works great except for the empty folder program which freezes up on both computers here at the office. Whole program then does. What now? Thanks....

Paul


646 views
May 16, 2023 at 11:36 AM

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
646 views
Mar 22, 2023 at 05:49 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
644 views
Nov 10, 2022 at 05:04 AM

Windows 11

I have just purchased a new Windows 11 laptop. Can I run Boost Speed etc on this and how can I transfer the licences?
Thank You
644 views
Nov 11, 2021 at 11:39 AM