1899 questions

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5238 views
Sep 17, 2019 at 03:09 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

5128 views
Sep 16, 2019 at 05:49 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1236 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1521 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1426 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1370 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2339 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1502 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1131 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

Content hidden to protect privacy



Roger Hilton

1211 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5027 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1520 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1267 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1714 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1418 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5091 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1046 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1010 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

Disk Defrag

HI,i have noticed a few times now that when all disks are checked my C; SSD disk gets stuck at around 71% and doesnt complete.All other SSD: ( D; E; ) finish. Even then when i stop the optimisation and uncheck disks E and D then try running just C; it still gets stuck. The only way then is to restart my PC and run optimisation only on C; it finishes the run. Its only a small hick up but i thought it best to make you aware of this/
598 views
Jul 13, 2023 at 07:26 PM

Fehlermeldung

Hallo,
Leider kann ich keine Software mit dem Programm mehr aktuallisieren es kommt immer dieselbe Fehlermeldung:

failed download failure

was verhindert die Aktuallisierung bei dem Programm.

Als Virus Programm nutze ich Kaspersky
Als Betriebssystem nutze ich Windows 10 Pro

mfg Klaus Schwabe
598 views
Aug 31, 2023 at 10:32 PM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

597 views
Apr 20, 2023 at 12:49 AM

Boostspeed Benachrichtigungsanzeigen

Hallo wertes Auslogics-Boostspeed-Team,

ich möchte gerne nach jedem Starten oder Neustarten meines PCs (Win10 Enterprise LTSC) angezeigt bekommen, wie lange das Starten dauerte. Diese Benachrichtigung wird mir bisher nur manchmal angezeigt oder wenn ich Boostspeed nach dem Hochfahren selbst starte; aber auch dann dauert es eine Weile, bis die Benachrifhtigung erscheint und auch hier erscheint sie nur manchmal.

Zudem möchte ich bitte gerne wissen, welche Taskscheduler und Hintergrundaufgaben von Microsoft Corporation ich im Auslogics Boostspeed Startup Manager deaktivieren kann, sodass das Windows dennoch fehlerfrei läuft; habt ihr hierfür eine "Pauschale"?


Vielen Dank vorab für eure Mithilfe.
Freundlichst, Wayseer
597 views
Oct 12, 2023 at 11:02 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
597 views
Oct 16, 2023 at 12:48 PM

Rregister Editor

Why is your software allready more then 4 hours busy scanning my registry. The first 1200 entries went quick but after that things are slowing down. I have 12.186 registry keys
596 views
Jul 17, 2023 at 01:11 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
596 views
Apr 03, 2024 at 02:34 PM

lost files

how do I get files back that were mysteriously lost
596 views
Mar 22, 2023 at 07:47 PM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
596 views
Apr 27, 2022 at 08:29 PM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
595 views
Apr 04, 2023 at 04:14 AM

LOST APPS

I got myself in a bind and I resorted to installing a backup file.
Unfortunately I overlokked the advice that apps would be lost.
I now have a list of about 60 apps listed as "Apps removed while resetting your PC", including Auslogics programs.
Is ther any way that I can recover those apps?
I'm using Windows 10.

Cheers

Bill Wacher
594 views
Aug 05, 2023 at 04:16 AM

パソコンが熱い

  パソコンの動作が遅く、動作音も大きくなり、パソコンの排気がとても熱くなって心配です。デフラグやクリーンアップすると少しの間静かになります。問題ないのでしょうか。また、どうすればいいですか?パソコン自体は5年目です。
594 views
Sep 06, 2022 at 12:33 AM

transfert photos depuis icloud

hi
depuis ce matin quand je telecharge mes photos depuis icloud elles sont dans un format different

extension heic
et je n'arrive plus a les lire


please i want to have a french answer ty
592 views
Oct 16, 2023 at 06:39 AM

won't post

Good Day!
I hope this finds you well! I am tryinbg to install the above graphics card to my system (ASRock RX 6800 Phantom Gaming Graphics Card) and I am not getting my system to post. I am runing a Ryze 7 3800X on an ASRock B550M Pro4 motherboard, with 32 GB RAM, a 1TB Corsair NvMe card in the 4.0 PCIe slot, 500 GB NVMe card in the other 3.0 M2 slot, 500 GB digital drive and a 4 TB Hard Drive internally. This is all powered with a 800W PSU.
The card has been tested and is good, what am I missing to make this card post?!!

Let me just say thank you in advance! I appreciate the offer of help!

djmes
592 views
Nov 13, 2022 at 07:35 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

591 views
Apr 18, 2022 at 06:26 PM

Driver Updater

Driver Updater won't scan. Says its blocked by Firewall. McAfee doesn't show that it's quareentined or blocked.
590 views
Oct 09, 2023 at 02:21 PM

System rebooting by itself when launch game

System rebooting by itself when launch game I tried to clean hardware using some methods but i think my problem is with my RTX 3090 problems I think it's overheating
589 views
May 14, 2023 at 02:53 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
588 views
Sep 28, 2023 at 07:32 PM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


588 views
Nov 02, 2023 at 09:42 PM

RUNDLL32

What catogory do I run to resolve RUNDll32 not working?
587 views
Nov 12, 2022 at 04:34 PM