1762 questions

Sleep

I am having issues with windows 11 pro not going to sleep (even with settings for it set), it takes me 2 times selecting the sleep button for it to enter sleep mode. I have it set to sleep after 20 minutes of inactivity but with no avail.
111 views
Jan 08, 2024 at 05:55 PM

credit cards

how do i safely remove any credit card details on my PC using auslogics
107 views
Jan 05, 2024 at 03:58 PM

снижение пинга

Доброго времени суток!

Нужна помощь в снижении пинга в сети.
После прогона internet optimizer пинг по прежнему остается высоким на разных серверах (в районе 200-300ms)
Есть ли возможность сделать что либо еще?
160 views
Jan 05, 2024 at 01:27 PM

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.
107 views
Jan 05, 2024 at 03:35 AM

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,
125 views
Jan 04, 2024 at 09:12 AM

Duplicate fiel search on networked drive

I have a Netgear ReadyNAS 104 running v 6.10.9 with SMB, NFS and FTP services running. I seek a duplicate file app to reduce the number of duplicate files on the networked backup device folders. These folders are primarily PC backups of user files, like docs, pics and music. I can also access these files using Windows File Explorer with a mapped network drive.

Does Auslogic have a product that will do this? PC is WIndows 11 Pro. Nwtwork is wired and with a L2 managed gigabit switch using DHCP and static addresses. Looking to aviod downloading backup folders to a Windows PC and using a duplciate file app then uploading back to the NAS.
151 views
Jan 03, 2024 at 03:18 PM

Recordig Audio

I would like to record audio from my turntable (Line level) to my Dell 5567 Laptop. The only Recording device that windows detects (listed in the "Recording" tab of the "Sound" dialogue box) is "Microphone" Obviously I don't want to use Microphone as the Recording device.
I would like to use the 3.5mm Jack Speaker/Headphone socket as the Recording input device, but although it is listed as a Playback device, it is not listed as a Recording device.
126 views
Jan 03, 2024 at 10:26 AM

Программа не зпускаеся

Отсутствует какой-то файл
112 views
Dec 30, 2023 at 03:40 AM

Change DNS

I am getting the message: 'Attempt to change DNS detected' Adapter: 'Wintun userspace tunnel #223'
How do I deal with this? There is a 'settings' bar but it does nothing when I click on it.
Thank you,
Geoff Parsons
131 views
Dec 28, 2023 at 02:24 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
128 views
Dec 27, 2023 at 09:01 PM

updates


i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.
132 views
Dec 27, 2023 at 12:18 PM

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)
141 views
Dec 27, 2023 at 11:41 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
127 views
Dec 27, 2023 at 03:12 AM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
159 views
Dec 27, 2023 at 01:39 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
157 views
Dec 25, 2023 at 06:33 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
133 views
Dec 25, 2023 at 03:06 PM

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
94 views
Dec 25, 2023 at 02:41 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
144 views
Dec 24, 2023 at 10:46 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
156 views
Dec 24, 2023 at 08:30 PM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



155 views
Dec 23, 2023 at 03:57 PM

first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

1166 views
Feb 16, 2020 at 06:17 PM

no sound output device installed

i am not getting any sound into speakers from pc

1164 views
Mar 11, 2020 at 09:03 PM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1162 views
Nov 26, 2019 at 07:25 PM

モニター画面が操作中に何回も、すぐ真っ暗になります。

本日より、スクリーンセーバーのセッティングと違う動きで画面が1分位で真っ暗になります。マウスを動かしたり、エンターキーを押すと元の画面に戻ります。
なにかこのソフトがよかれと思ってそういう動作をしているのかもしれないと思いメールを書きました。
余りに頻繁に画面が暗くなるので、今もzoomで会議をしておりましたが、何回もマウス、エンターキーの操作をしなければならなかったので煩わしく思い、解除できればと思いメールしました。

因みに、電源操作も全て解除し、なしの状態にしております。

以上宜しくお願いします。

佐藤光則  hsny7743@uranus.dti.ne.jp
1161 views
Jun 24, 2021 at 07:08 AM

Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

1161 views
May 16, 2020 at 02:21 AM

взлом компьютера

Моим компьютером кто то упрвлял, я точно не могу сказать как, он запустил игру в стиме, а у меня там общий аккаунт с другим человеком и я не знаю это вирус я подхватил или какой то баг, и вот как мне узнать что теперь мой компьютер точно в безопасности ?

1159 views
Sep 22, 2020 at 10:07 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1159 views
Apr 02, 2020 at 01:36 PM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1157 views
Mar 25, 2021 at 01:02 PM

I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

1155 views
Jun 15, 2020 at 07:06 PM

After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

1154 views
May 06, 2020 at 04:31 PM

system is slow

the system is too damn slow, everythin keeps crashing and all tha stuff... yesterday i encountered a disk read error
plz help.. i had also bought/registered em auslogics driver installer but it kept on crashing and last hour an error came up saying some f***in file was missing and shit.I DIDNT EVEN TOUCH ANYTHIN. i hav avg anti antivirus (thot) and kaspersky tdss killerso yeaa i ran a deep scan and a root kit scan but alas no virus was found either. SO PLZZ HELPP my ames keeeeeep on crashing and stuff
whenever i open somethin well, it only stays 'opened' for like a min or half and then my whole system freezes. i had earlier enabled that whenever there gonna be critical error, bootspeed's gonna restart my system and stuff
SO THAT MEANS WELL IF MY SYSTEM KEEPS ON RESTARTING ON ITS OWN THEN IT EXPERIENCING SOME CRITICAL ERRORS
plz helpp i hv had enough of this shit plzzzz !
i cant even add a file cos my system keeps hangin so i cant even snap a screenshot
plzzz devs help plzz
1152 views
Sep 05, 2020 at 08:29 AM

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1152 views
May 21, 2021 at 04:02 PM

Auslogics Notice: High System Resource Usage Detected"

I continue get an Auslogics Notice when signing on to my computer which reads: "High System Resource Usage Detaected... you may experience extreme PC slowdown". Is there anything I can do to alleviate this warning? If so, what can I do and how do I do it. Thank you for responding.

1152 views
Jan 14, 2021 at 07:02 PM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1151 views
Mar 26, 2021 at 10:52 PM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1150 views
Mar 23, 2020 at 10:04 AM

Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
1150 views
Jul 01, 2020 at 07:23 PM

PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

1150 views
Apr 12, 2020 at 01:07 PM

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1149 views
Oct 12, 2020 at 04:46 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1149 views
Oct 01, 2019 at 03:05 AM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
1147 views
Jul 29, 2020 at 08:25 PM