1897 questions

Software Problems with Printer

Hi! Everytime that I run Auslogics, that scans my computer for errors, cleans websites, etc.), my printer stops connecting properly with my computer. It appears that it affects the drivers. I have to clean out the printer, reinstall, etc., that takes a great deal of time. Your program speeds up my computer, which is great. But this repeated problem with my printer is a serious issue. Is there anything that I can do to stop this problem. You might need more information to solve the issue. I am happy to provide it.

1114 views
Jun 06, 2021 at 08:16 PM

deframmentazione

Posso deframmentare un dvd?

1015 views
Jun 06, 2021 at 10:45 AM

Is there some way to uninstall or disable some Windows "Features?"

For a number of reasons, I use Firefox as my default browser on this and other devices with Chrome as a secondary browser for some specific compatibility needs, but Windows is trying to force me to use their irritatingly disfunctional "Edge" browser. So far, I've had some success in decreasing the frequency at which WIndows pesters me to use the Ede browser, but I have not been able to completely eliminate this often intrusive problem. Is there some way to safely uninstall or completely disable the Edge browser?

Near the right end of the task bar at the bottom of my screen, Windows has an irritating "feature" that displays weather information and frequently presents a pop-up with news items and similar information. Id there some way to eliminate or uninstall this "feature?"
971 views
Jun 06, 2021 at 03:34 AM

Клавиатура

Здравствуйте только купил клавиатуру Hyperx Alloe Fps Pro, где то час все было хорошо, потом клавиатура сама стала нажимать кнопки кнопка q работала как tab , потмо была ошибка что usb не видит код 43, подключил ее в другой порт, опять нажимает что хочешь, сайты открываются и тд, перезагрузил компьютер с включенной клавиатурой не загорался даже экран, без нее все хорошо, что делать?
1038 views
Jun 01, 2021 at 03:12 PM

windows 10 file explorer

windows file explorer hangs and slows down
916 views
Jun 01, 2021 at 11:22 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
1158 views
Jun 01, 2021 at 05:12 AM

je n'arrive pas à formater

Bonjour, je n'arrive pas à formater, j'avais windows 8.1 pro cela marcher très bien ,j'ai été visité par des hakers. pertubation de mon ordinateur ,j'ai restalllé le logiciel 8.1 pro ,il m' installé version entreprise evaluation! j' ai acheté windows 10 famille ce ne marche pas. j'ai téléchargé le logiciel formatage de bas niveau cela ne marche pas . je suis embété pouvez vous le faire à ma place pour je puisse tous réintaller, merci d'avance de votre compréhention ,en attente de votre réponse M AUBOURG Didier (FRANCE)

VEUILLEZ AGREES MES SALUTATIONS DISTINGUEES

M AUBOURG Didier (FRANCE)

1051 views
May 31, 2021 at 06:42 AM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
968 views
May 30, 2021 at 05:30 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

1004 views
May 28, 2021 at 06:59 PM

Греется жесткий диск

Последнее время стал сильно греться жесткий диск хотя запустил комьютер 20-30 минут назад, а уже хоть руки грей
851 views
May 27, 2021 at 10:08 PM

очистка системных блоков

Могу ли я, используя удаленный доаступ работать с другим компьютером

1020 views
May 27, 2021 at 06:37 AM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
922 views
May 25, 2021 at 02:51 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1168 views
May 24, 2021 at 02:00 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1439 views
May 24, 2021 at 05:57 AM

죄송합니다. 하드웨어 질문 가능할까여?

램 점유율이 너무 높아서 질문 드립니다.
사진에 나온거 해봐야 인터넷 창 3개에 녹스 블루스택 1개씩 만 켜져 있는데

16기가 램이 저렇게 사용량이 나오는데 맞나요?

커밋됨 캐시됨이 높아서 이게 맞나 싶기도 합니다

해결법이나 이유를 알 수 있을까요?

1142 views
May 23, 2021 at 09:50 AM

블루스택 튕김현상

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.
1391 views
May 23, 2021 at 09:46 AM

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
1531 views
May 22, 2021 at 05:20 PM

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1503 views
May 21, 2021 at 04:02 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1152 views
May 21, 2021 at 09:59 AM

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

848 views
May 21, 2021 at 12:10 AM

ウイルスバスタークラウドがアクセス不能になりました

AusulogicsBootspeed pro11を利用して色々スキャンを行っていたところ、表題のウイルスバスタークラウドのアプリが開かなくなりプロパーティを見たところ「同期保留」となっていました。結局本Bootspeedの適用個所をいろいろ外してみてやっとウイルスソフトは復帰した次第です。
このようなことを避けるために今後ウイルスバスターの稼働に影響を与えると思われるBootSpeedの設定項目の詳細について教えて下さい。

1528 views
Nov 24, 2020 at 02:38 AM

Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1527 views
Jan 03, 2021 at 09:19 PM

социальные сети

при общении в интернете мое изображение удваивается

1527 views
May 25, 2020 at 08:02 AM

Can't enter settings

Can't enter settings app. Stuck at icon

1526 views
May 22, 2020 at 06:05 AM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1525 views
Mar 25, 2021 at 01:02 PM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1524 views
May 23, 2020 at 09:39 AM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1523 views
Jul 07, 2020 at 04:16 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1523 views
Oct 27, 2020 at 09:03 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1521 views
Jul 20, 2020 at 01:40 AM

Won't allow install

I hated too waste a question, I'm running version 12.0.0.4.
When i try to update to newer version 12.2.0.0 the screen blinks off and then back on.
I have tried the two arrows lower rignt corner only blinks and returns to same window i'm on.
When i go too tools and use the update button i geet the same result, flash on screen and back to same screen.

1521 views
Nov 08, 2021 at 04:36 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1521 views
Aug 17, 2020 at 09:27 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1520 views
May 12, 2020 at 08:28 AM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1518 views
Sep 14, 2019 at 01:16 PM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1518 views
Dec 25, 2019 at 07:43 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1517 views
Mar 28, 2020 at 01:49 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1517 views
Sep 01, 2019 at 05:05 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1516 views
May 06, 2020 at 05:50 AM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1516 views
Nov 19, 2020 at 11:45 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1511 views
Apr 02, 2020 at 01:36 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1510 views
Apr 15, 2020 at 03:02 PM