1899 questions

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5238 views
Sep 17, 2019 at 03:09 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

5128 views
Sep 16, 2019 at 05:49 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1236 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1522 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1426 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1370 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2339 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1502 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1131 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1211 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5027 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1520 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1267 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1714 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1418 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5091 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1046 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1010 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
537 views
Nov 22, 2023 at 07:56 PM

Anti-virus

Bonjour !!

J'ai installé CCLEANER mais crains qu'il détruise des fichiers considérés comme étant des virus mais qui n'en sont pas comme par exemple "setup.exe". Windows Defender a complètement détruits des fichiers qui n'étaient en aucun cas des virus. Je n'ai pas réussi à les récupérer.

Dois-je craindre la même chose avec CCLEANER ?

Je vous remercie d'avance pour la réponse que vous voudrez bien me donner ...

Cordialement,

Eric
537 views
Sep 02, 2023 at 07:49 AM

Development of tools to repair this common issue

I as well as many users face the grey screen of death, would it be possible to develop a fix for this problem please, I use the following system as per the attached, but it is a bit slow, would it be possible to develop this into a one click fix from the BoostSpeed menu.

Any thoughts would be appreciated.

PS love the product.
536 views
Oct 29, 2023 at 09:22 PM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
536 views
Nov 01, 2023 at 07:52 PM

Критическая

критическая ошибка Web Camsc-13HDL 11939NUSB\ViD_2232&...... Ошибка пользователя Appication Error
535 views
Oct 12, 2023 at 06:38 PM

File Explorer

Since running Deep Disk Cleaner the File Explorer view options are now greyed out!
535 views
Nov 13, 2022 at 07:14 AM

hard drive chattering all the time win 10 pro ?????

my hard drive keeps chattering windows 10 can you help??????
534 views
Oct 20, 2023 at 04:29 PM

laptop processor activity in 100%

i have core Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz, 24 gb ram, 512 nvme pci 3,0, hdd, 2 gb graphics, win 11 legal windows homw, when the computer starts, the cpu % is always in 100%, in between while woring normally, the processor % goes always 100%. can youguide regarding this.

Regards

Suvarna

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533 views
Sep 20, 2023 at 11:07 AM

Power options gone

I have problems Closing the lid does not work. I set it to sleep or shut down neither of them worked.When I tried to find a solutions
I entered a code to CMD and all my power plans resetted.The ones which auslogics set also gone the preset power plans.And when I set balanced again I have also have no slider on the battery icon to change it to left to battery save or right to better performance.

Now I have left with no power plans of auslogics and ultimate is gone too.Can I get them back or how ?
Can I get back my old battery icon slider when in balanced mode ?
Can I fix the closing the lid action and make laptop sleep when i close it ?
533 views
Oct 19, 2023 at 09:51 PM

アップデートエラー

スクリーンショットを添付しますよろしくお願いします
533 views
Nov 07, 2023 at 10:25 AM

windows search

não consigo usar a janela de activar ou desativar funções do windows
533 views
Sep 06, 2023 at 11:26 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
532 views
Apr 02, 2024 at 12:33 PM

снижение пинга

Доброго времени суток!

Нужна помощь в снижении пинга в сети.
После прогона internet optimizer пинг по прежнему остается высоким на разных серверах (в районе 200-300ms)
Есть ли возможность сделать что либо еще?
531 views
Jan 05, 2024 at 01:27 PM

проблема с загрузкой

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
531 views
Jan 09, 2024 at 10:57 AM

not fixed or empty registry keys

Registety Cleaner 9 finds missing keys and missing files that do nor exist when I try to locate them in regedit?
528 views
Feb 03, 2022 at 01:17 AM

Не работает веб-камера

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?
528 views
Oct 15, 2023 at 07:22 AM

fragmentation

normalement les SSD n doivent pas être défragmenter .... comment désactiver la déframentation sur votre logiciel

merci de votre réponse codialement
528 views
Feb 20, 2024 at 05:24 PM

rundll32.exe

If infected, how to get rid of it, probably trojan
527 views
Feb 05, 2024 at 06:36 AM

No se oye ningun sonido

Hola. Llevo un par de meses en los que de golpe se corta la audición de sonidos en mi ordenador. También en la reproducción musical. Normalmente, el sonido desaparece ( aunque visualmente y segun información de configuración todo funciona correctamente) y vuelve a aparecer trancurridas unas horas. Estoy harto de desistalar controlador i re-instalar controlador. Realmente , aparentemente no es culpa del controlador. Todo apunta a que hay alguna aplicación que produce este efecto en mi ordenador. En más de una ocasión, se pierde el sonido después de ejecutar un análisis de Auslogics Boostpeed, aunque este dato tampoco ocurre en el 100% de las veces que me quedo sin sonido. ¿Pueden ayudarme a solucionar este molesto problema de una vez por todas? Ya que el sonido se va y vuelve en cualquier momento. Cuando hay sonido, este dura horas y quando se va también dura horas.
527 views
Oct 29, 2023 at 12:49 PM

pruebaa

prueba
526 views
Sep 27, 2023 at 11:29 AM