1664 questions
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HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
24 views
Nov 30, 2023 at 06:53 PM
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Disk Doctor

Hello,

What does the MFT Zone in the Disk Doctor tab mean ?
22 views
Nov 29, 2023 at 01:41 PM
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Touch Screen Monitor

My Touch Screen Monitor stopped working and I have gone into Devices and it is not listed under "HID compliant devices" but under Monitor as "GENARIC".
26 views
Nov 29, 2023 at 10:19 AM
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Audio problem in Windows 11 Pro

How do I repair Windows 11 Pro sound issues with Auslogics BoostSpeed 13? Thanks!
41 views
Nov 27, 2023 at 02:18 PM
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Win 10. Жесткий диск С

Привет! У меня резко , за одну ночь, с дика С пропало 25 Г. Не знаю что делать? Где искать проблему? Как это можно устранить? Не подвергая свой старый ноут переустановки ОС . Windows 10 HOME 22H2 19045.3693 .
29 views
Nov 25, 2023 at 11:27 AM
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カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
19 views
Nov 24, 2023 at 10:08 AM
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windows 11

is not having windows 11 a permanent problem on my system
24 views
Nov 24, 2023 at 05:31 AM
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Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
36 views
Nov 22, 2023 at 07:56 PM
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cant update due to virtual box

hi
i cant update my windows due to virtual box install
i have uninstall thw virtual box already but still cany install
63 views
Nov 22, 2023 at 01:43 AM
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коды

как получить бесплатный код
56 views
Nov 20, 2023 at 12:49 PM
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ошибка

0х80042302 и 0х81000203 как испраить?
45 views
Nov 19, 2023 at 04:49 PM
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Не понимаю куда девается память

Как мне посмотреть последнии скачанные данные и понять что у меня занимает память? Я буквально скачал расширение на гугл и у меня пропало два гигабайта, как это работает (винодоус 10)
41 views
Nov 18, 2023 at 05:06 PM
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マウスDELL Win11 にてマウスの表示しない

DELL OPTIPLEX 3060 SFF にて 突然 マウスの表示がしなくなりどのようにして、マウスの表示がするようにできますか?
マウスの表示がしないですが、動かしていると動作領域に入ると、クリックするとソフトが動作するときもありますが、すべてで動作
させることは難しいです。
マウスの表示ができるようにはどうしたらよろしいですか?この動作じょうたいは別のPCから送信しています。
61 views
Nov 17, 2023 at 01:03 PM
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Установка обновления.

Не могу установить обновление для Windows 10 Pro Version 20H2 для систем на базе процессоров х64 (KB 5001716), 2023-05
Все время выдается Ошибка скачивания - 0х80070643!
Очень прошу помочь! Заранее большое СПАСИБО!
58 views
Nov 17, 2023 at 11:34 AM
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Is it safe to delete this keys

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

51 views
Nov 17, 2023 at 11:15 AM
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Clean Mail Junk Folder

Can you automatically clean junk folder within a day of junk mail receipt
48 views
Nov 17, 2023 at 06:49 AM
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Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
71 views
Nov 16, 2023 at 01:18 PM
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Windows Security and Explorer freeze.

I updated Windows 10 yesterday. Windows Security and Explorer freeze. When I run BoostSpeed13 ver.13.0.0.6, it freezes, but Windows Security and Explorer work normally without BoostSpeed13. Please tell me how to resolve.
78 views
Nov 16, 2023 at 01:53 AM
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settings

after installing Auslogic BoostSpeed, Anti-Malware, Driver Ipdater, and Defrag Ultimate, and running and updating per program informaion, i have 2 issues.
1. The Window keyboard key does not work when pressed or clicke on.
2. Entering the command setting on the window search bar gets me to window settings, but clicking on System will notopen it and hangs the whole Setting menu.
3. The usb microphone is recognized when plugged in the usb but it's not working.
71 views
Nov 15, 2023 at 03:58 PM
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Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
69 views
Nov 15, 2023 at 09:45 AM
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After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

1053 views
May 06, 2020 at 04:31 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

1052 views
Apr 16, 2020 at 06:59 PM
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error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1051 views
Feb 13, 2020 at 02:16 PM
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Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1050 views
Nov 26, 2019 at 07:25 PM
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Blocked URL's

Sir,

I don't know how to use Auslogics BootSpeed11 yet and just did something like scanning etc... .
Now, could it be that by using this program that some websites be blocked by, because of security issues for example ?
If so, how can I get this blocked sites back to use ?

I don't think this should be happen but it's just a question.
It is this site I can't get back because as is mention ---->404 - File or directory not found:
https://client.atlasfmi.com/en-US/Dashboard

Thank you so much for your support.
Alex Janssens (Iepenburger)

1047 views
Aug 13, 2020 at 02:41 PM
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Use of BoostSpeed Pro 11 on my wife's computer

8 November 2020

Dear Sir or Madam:

Good morning.

Could you please tell me if I can use my BoostSpeed Pro 11 on m wife's computer, and if so, how do I do it?

I look forward to hearing from you.

Yours sincerely,
Murray Christianson

1046 views
Nov 08, 2020 at 02:47 PM
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Windows 10 Disc Optimizer

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

1046 views
May 20, 2020 at 02:09 PM
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boostspeed being blocked

Hi. I have recently downloaded malwarebytes and it wont allow anything through from auslogics and deletes the program then wont let me download boostspeed12 again. I have tried the ignore list, but still no good. any help please? ozzyos

1046 views
Aug 09, 2021 at 12:01 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1045 views
Jun 17, 2020 at 06:05 PM
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selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1041 views
May 11, 2020 at 10:14 AM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1040 views
Mar 12, 2020 at 06:03 PM
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100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1038 views
Apr 01, 2020 at 09:37 AM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1038 views
Feb 01, 2020 at 11:26 PM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1037 views
Sep 21, 2020 at 01:37 AM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1037 views
Apr 07, 2020 at 04:37 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1036 views
Mar 27, 2020 at 01:57 AM
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Переключение предложение

Добрый день, пользуюсь программой раз в месяц уже в течение года. Но при крайней "чистке" комьютера решил воспользоваться утилитой "удаление пустых папок" в первый раз. Процесс занял много времени, после чего перезагружал компьютер и все работало стабильно как и всегда. Но на следующий день при использовании ПК началась проблема с автоматическим переключением программ. Постараюсь объяснить. То есть при использовании например хрома, пишешь сообщение и винда сама "AltTab'ается", только не на сторонее приложение, а куда-то в пустоту на 1-2 сек и обратно переключается на используемое приложение. Даже сейчас, я пишу это, и раз в 10 сек программа выключается на пару секунд. Думал что проблема в клавиатуре или еще чём, но так ничего и не нашел.
1036 views
Jul 19, 2020 at 01:03 PM
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социальные сети

при общении в интернете мое изображение удваивается

1036 views
May 25, 2020 at 08:02 AM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1035 views
Mar 10, 2020 at 11:42 PM
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Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1035 views
Oct 12, 2020 at 04:46 AM