1859 questions

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1575 views
Mar 24, 2021 at 05:13 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

958 views
Mar 23, 2021 at 07:21 AM

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

998 views
Mar 22, 2021 at 08:41 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1389 views
Mar 22, 2021 at 03:45 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views
Mar 21, 2021 at 05:42 PM

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

780 views
Mar 21, 2021 at 11:50 AM

Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

969 views
Mar 20, 2021 at 05:43 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1085 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
823 views
Mar 20, 2021 at 12:22 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

994 views
Mar 20, 2021 at 05:50 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
796 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1072 views
Mar 19, 2021 at 07:46 PM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
1076 views
Mar 19, 2021 at 01:30 AM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
788 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1080 views
Mar 16, 2021 at 08:04 AM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

959 views
Mar 14, 2021 at 10:18 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
791 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

782 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1298 views
Mar 10, 2021 at 01:31 PM

Domande sul BooSpeed 13

nel Booston 13 l'antivirus può essere qualsiasi oppure solo quello consigliato da voi?

Il settaggio del Boostspeed 13 ogni quato tempo avviene?

Il settaggio del Boostspeed 13 avviene con tempi abbastanza lunghi, quanto dura ogni settaggio e qual'è il tempo di utilizzo rapportato al settaggio?



108 views
Aug 17, 2024 at 12:52 PM

Why have I never received my paid for PRO edition

I paid for the PRO Edition some time ago it would NEVER LOAD so I have been using the FREE Version
WHERE IS MY PRO ONE THAT I PAID FOR AND NEVER RECEIVED?
i HAVE EMAILD BEFORE WITH NO ANSWER
So I just gave up!!!!!!!!!!!!!!!!!!!!!
The activation file sent never worked

Product Name: Duplicate File Finder - 6.3.0.0
Reference Id: ASH150723-5799-45167
Machine Name: DESKTOP-P617G0M
Machine Id: E30CFD250369631872E7B03DD54A099F

Google Activation Code HWSJAZO7WWUK2WDPFCMW6HOU2MBRXBVK
101 views
Aug 23, 2024 at 06:04 AM

система

какой виндовс лучше 8.9.10
97 views
Aug 09, 2024 at 04:58 PM

startet nicht

Blaue fenster mit Fehler code =OXC000000f

Auslogics BootSpeed 13 gibt es als Iso Datei ????
91 views
Aug 27, 2024 at 11:41 AM

Screen blackout

While watching a video for a long time, I suddenly experience a system blackout and it's been going for a month now, what can I do about this?
75 views
Aug 29, 2024 at 12:53 PM

default #344 in the library DLL COMCTL32.dll Yandex browser

How can I restore #344 in the library DLL COMCTL32.dll - Yandex browser? Thanks!
75 views
Aug 30, 2024 at 03:27 AM

duplicates and empty files, pictures, programs, etc

how do i go about cleaning up my pc's empty, non existant and duplicate files, programs, videos, etc
72 views
Sep 01, 2024 at 02:52 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

69 views
Sep 13, 2024 at 04:23 AM

Sanbox

I upgraded to Windows 11 Pro. I wanted to use Sandbox but it only worked 2 times. Sandbox doesn't want to open anymore and I have a white image with a different connection error code.
65 views
Sep 04, 2024 at 04:17 PM

Touchpad

J'ai un touchpad qui peut s'auto-éclairé et qui a une fonction de pavé numérique incluse. Depuis la mise à jour, ces fonctionnalités ont disparues de mon touchpad. J'ai un Zennbook 14 oled. Comment les faire fonctionner???
65 views
Sep 07, 2024 at 09:17 PM

programa

por que no corre
62 views
Sep 03, 2024 at 07:21 PM

Auslogics BoostSpeed 12

Auslogics BoostSpeed 12をWindows 10で利用しています。
Windows 11にアップグレードした場合、使用できますか?
46 views
Sep 12, 2024 at 06:31 AM

Windows 11

Bonjour!
Mon PC est sous Windows 10 version 22H2.
Comment faire pour le passer sous Windows 11 ?
Merci de votre réponse.
Philippe
45 views
Sep 11, 2024 at 03:21 PM

Low FPS in large group settings.

I have a pretty decent computer that I had built 5 years ago for online gaming. Whenever I am in a large group setting with 15+ people I get significant FPS loss down to 10-15 FPS. It makes it impossible to play competently and affects my performance drastically in such settings so much so to the point that groups don't want me joining them because it is such a hindrance. My gaming laptop that was significantly cheaper by about $4,000 runs the same game more smoothly in these settings with 15+ people. I would really like to get to the bottom of what is causing this to happen so I can play competently and progress with my team.
36 views
Sep 15, 2024 at 06:35 PM

Eliminate Popups

What software is recommended to eliminate popups on my PC. The popups are not from programs on my PC.
26 views
Sep 14, 2024 at 01:25 AM

Auslogics BoostSpeed extrem langsam

Nach dem scan mit BoostSpeed 13 starte ich die Auflösung.
Das läuft anfangs noch ganz gut bis es zu den Browserspuren kommt.
Dann werden die etwa 300000 gefundenen Spuren im Sekundentakt heruntergezählt. Nach mehreren Stunden Laufzeit wird das zunehmend langsamer.
Ich muss dann abbrechen sonst wird das nie fertig.

Mache ich da etwas falsch oder ist das ein Software Problem?

Grüße
Dieter Krause
26 views
Sep 14, 2024 at 11:39 AM

Bluetooth option gone after Win10Pro install

I updtaed from Win8.1 to Win10 now I have noe bluetooth option. Help
25 views
Sep 17, 2024 at 07:04 PM

Intel (R) management

Avast pro detecte que Intel (R) management n'est pas a jour nouvelle version 2428.6.2.0 du 10 juillet disponible. Auslogics ne voit pas cette mise a jour. pourquoi ?
13 views
Sep 19, 2024 at 05:22 AM