1826 questions

settings

after installing Auslogic BoostSpeed, Anti-Malware, Driver Ipdater, and Defrag Ultimate, and running and updating per program informaion, i have 2 issues.
1. The Window keyboard key does not work when pressed or clicke on.
2. Entering the command setting on the window search bar gets me to window settings, but clicking on System will notopen it and hangs the whole Setting menu.
3. The usb microphone is recognized when plugged in the usb but it's not working.
485 views
Nov 15, 2023 at 03:58 PM

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
400 views
Nov 15, 2023 at 09:45 AM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
505 views
Nov 14, 2023 at 08:58 AM

error en el dispositivo usb

es posible con los programas que he adquirido xcon ustedes, poder recuperar mi dispositivo USB (memorias USB) que al colocarla en mi computador, me aparece que no la reconoce, dice que en mi dispositivo hay un error de comunicacion ( error 43) al parecer y no he podido usar mi memoria USB y alli tengo todos mis archivos.

si no es posible, me recomiendan alguna aplicacion para poder recuperar mi memoria USB?
425 views
Nov 13, 2023 at 02:14 AM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
362 views
Nov 11, 2023 at 05:06 AM

Special Algorythym for SSD

Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
381 views
Nov 11, 2023 at 04:35 AM

c:\windows\servicing\LCU\* - no cleanup

Hi.

I would like to ask why BootSpeed not have option to perform cleanup of the c:\windows\servicing\LCU\* files?
425 views
Nov 10, 2023 at 08:14 AM

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
368 views
Nov 09, 2023 at 06:24 PM

Реестр

Как удалить элементы реестра ,если они не удаляются ,а очень надо,мммможет есть спец.программы?
345 views
Nov 09, 2023 at 05:50 PM

Windows Update

This error code might help: (0x80004002).
Can you guys help? Tried everything. I can't seem to fix this.
363 views
Nov 09, 2023 at 01:23 PM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
412 views
Nov 09, 2023 at 12:10 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
374 views
Nov 08, 2023 at 03:41 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
343 views
Nov 07, 2023 at 03:54 PM

アップデートエラー

スクリーンショットを添付しますよろしくお願いします
339 views
Nov 07, 2023 at 10:25 AM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
334 views
Nov 07, 2023 at 12:24 AM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
463 views
Nov 05, 2023 at 01:03 PM

Getting different kinds of BSOD's

Hello and good morning, I'm not very good at softwares and know-how's on PC but I've tried using this program to probably fix the cause of what could be causing the BSOD's on my PC. After I tried to use the Auslogics Driver Updater, I updated some of the drivers and it asked me to restart so I did. After I restarted, the pc kept giving me a BSOD where it was written something like: Boot device inaccessible. So I couldn't even put the password and login properly. I had to restore the data to a certain point so I could get my pc back. I'm not sure what the problem is yet so I decided to write this message to you and ask for a helping hand.

Thank you in advance for your time,

Pedro
498 views
Nov 05, 2023 at 11:32 AM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
384 views
Nov 03, 2023 at 01:02 PM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


393 views
Nov 02, 2023 at 09:42 PM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
349 views
Nov 01, 2023 at 07:52 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

996 views
May 24, 2021 at 02:00 PM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

995 views
Dec 04, 2019 at 08:38 AM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
994 views
Dec 10, 2020 at 10:57 PM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
994 views
Feb 12, 2021 at 08:25 AM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
994 views
Mar 19, 2021 at 01:30 AM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
994 views
Nov 18, 2020 at 03:42 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
993 views
Jul 30, 2019 at 02:23 PM

languages









in which languages ​​is auslogics available?

993 views
Oct 17, 2019 at 05:21 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
992 views
Jan 30, 2021 at 02:56 PM

Перестали работать порты

После исправления ошибок перестали работать порты на ноутбуке.... написало типа много используется устроств
992 views
Jul 05, 2021 at 10:02 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

992 views
Nov 12, 2020 at 01:09 PM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

991 views
Dec 28, 2020 at 11:45 AM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

991 views
Nov 10, 2019 at 09:44 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

990 views
Mar 28, 2021 at 11:08 AM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

990 views
Jan 17, 2021 at 06:09 PM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
989 views
Nov 12, 2020 at 02:19 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

988 views
Jan 21, 2022 at 02:50 PM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
988 views
Jan 24, 2022 at 10:02 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

988 views
Jan 14, 2021 at 08:24 AM

外付けHDDのデーター復元

Auslogics bootSpeed 12のマイタスクの項目を処理したら、外付けHDDのデーターが消去されてしまいました。あまり画面を見ず、いいかげんに処理してしまいました。
File Recoveryでデーターを復元したいのですが、その方法を教えて下さい。
尚外付けHDDは、デスク管理上では、認識しています。RAW 正常 ベーシック データーパーティションとなっています。
しかしエラーメッセージがでます。F:¥にアクセスできません。このボリュームは認識可能なファイルシステムではありません。必要なファイルシステムドライバーがすべて読み込まれているか、ボリュームが壊れていないか確認してください。とのエラーメッセージです。
コンピュータ上では認識していますが、しかしFile Recovryを開くと、HDDは認識されていません。どうしたらいいのでしょうか???
このHDDには、重要なデーターが入っています。データー復元は失敗でいません。
ダメでしたら、業者にだします。
988 views
Nov 30, 2021 at 10:05 PM