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Documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.
149 views
Oct 07, 2022 at 01:54 PM
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Delete program

HelloI
I want to delete Auslogic Windows Slimmer 3, and later on reinstall.
When i try to delete via windows delet program i got a red messeage that systemresponsebility have bloocked
for unistall.

Why is that ?

best regards
arve fotland iversen
Norway

arve-iv@online.no
147 views
Oct 05, 2022 at 08:58 PM
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いくつかの調整を有効にするため、

マイダッシュボ-ドを実行すると終了した後に

【いくつかの調整を有効にするため、コンピューターを再起動する必要があります。】

最近 上記のような表示が出ます、再起動してもマイダッシュボ-ド実行後に

何度も表示されます どうすれば改善されるのでしょうか。 
151 views
Oct 04, 2022 at 11:11 AM
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My ETS5 still crashes

My ETS5 still crashes upon opening. Is there some function in the registry cleaner that I have overlooked?
142 views
Oct 03, 2022 at 10:37 AM
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win 11 login issue

my laptop was set up with a email the i had to stop using because it was hacked, now when i try to log in the first login that is i see located in the center of the screen, that is the one that has the old email address. i also have two other emails that show up at the same time in the lower left side of the screen, either one will get me in, the old email will not let me get in, how do i remove the old email address from the login screen and pick of one of the two for primary login?
192 views
Oct 02, 2022 at 04:11 PM
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SONICWALL

I am 76 and live in a nursing home in NY. I have a Dell Inspiron 5570. I have my own room and use Windows 10. A predatory fire wall was installed by someone not me a few months ago. I hate it and want it unistalled. It question links I try to open in my email.
I use wi fi provided by the nursing home. I have Searched the internet and it say to uninstall it thru the programs file. It's not there.
There is a more omplicated way but I am not that literate to use it. It was likely installed by the nursing home to prevent employees from watching porn on company equiptment. But residents have their own line and work is seperate.
144 views
Oct 01, 2022 at 06:44 PM
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Voice recognition does not work

Upon starting I get a message that voice recognition can not be started - that I have to correct the language in the master control. I have been trying for months to find that and can't get it to work. HP has been no help at all. I bought this for voice to type usage in Microsoft Word, but can not get it to function
134 views
Oct 01, 2022 at 02:05 PM
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inaccessible boot device

After updating 26 drivers on my lenovo ideapad it now fails to start and will not even go into safe mode, cant do automatic repair or anything. help, not this pc!
200 views
Sep 29, 2022 at 02:07 PM
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wifi conection

What window is useful for all?
161 views
Sep 27, 2022 at 02:42 PM
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Сброс программ

При запуске игры, ноутбук начинает перезагружаться.
163 views
Sep 26, 2022 at 03:11 PM
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Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
154 views
Sep 26, 2022 at 03:40 AM
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Microsoft Works 9.0

I'm running Windows 10 on my Lenovo Thinkpad pc. For several months, Microsoft Works 9.0 Word Document takes about 55 seconds to initally open the first file. After that, it opens files in less than 5 seconds. I've done Repair and reloaded the software several times with no impovement. Microsoft Word works fine, opening files in less than 5 seconds. Any thoughts?

154 views
Sep 24, 2022 at 08:24 PM
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Microsoft EDGE

I'm becoming more than agittated with the over aggesive nature of this program trying to delete my browser and inserting itself on my system. Is there away of gettin this stiopped, have sent a number of e-mails to microsoft, windows insider and others. Any guidence you can supply will be greatly welcomed.

Tom Lalonde sargontomnetscape.net
174 views
Sep 23, 2022 at 05:35 PM
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Laptop freezes on and off

Lenovo laptop freezes on and off. I have few apps open at the same time and I wfh these days. so I logged onto VDI to connect to my workspace. Can you remote login and help.
135 views
Sep 23, 2022 at 12:33 PM
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i moved folders and files



i moved folders and files from the C: TO EXTRA SELF MADE G: TO FREE SPACE AND from that time i cant open most of the files and am having a hard time i dont know what to do
155 views
Sep 22, 2022 at 11:25 PM
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Auslogic Bost LOction

Boost resets location to not enabled.

Now my privacy & security > Location shows location sevices off and managed by your orginization.

How do I stop Boost from doing this and how can I turn off the anaged by your orginization and reset location services to on.

- I did reset location services once, but it was a PITA. And now I know how it gets reset.

Thanks.
147 views
Sep 22, 2022 at 05:33 PM
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The JBL connected with Bluetooth Properly where in the sound output of windows 10 it does not appear

Hello
I conntected with Bluetooth the device - Speaker JBL Flip 5 (bluetooth connection only). It appear in the the Setting / bluetooth Devices of Windows 10

But in the setting of Windows 10 the device does not appear so I can not use it.

You gave me for the same quesion an answer for old windows (8) and for headset. I donot have Playback in the setting...

I tried to replace the driver, to update my windows 10 and restart,....It does not help

I'll be glad to have the right solution

thanks Dr. moti Leibowitz
210 views
Sep 09, 2022 at 03:54 PM
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disk defrag

hi, I would like some help as disk defrag after defragmentation sometimes shows me the screen as an attachment instead of contiguous lines; I have a windows11 pro 64 bit pc and disk E is a raid-1 thanks
287 views
Sep 09, 2022 at 10:54 AM
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Set up your Computer

Each time I log in to Win 11 I am asked if I want to set up my computer.

Is there any way to removed this annoyance? The app doesn't appear in my list of installed apps.
185 views
Sep 09, 2022 at 07:03 AM
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Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
195 views
Sep 07, 2022 at 09:22 PM
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Edge

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

879 views
Aug 03, 2020 at 07:29 PM
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Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

878 views
Mar 01, 2020 at 12:32 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

876 views
Jun 17, 2020 at 06:05 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

875 views
Mar 10, 2020 at 11:42 PM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

874 views
Oct 22, 2019 at 02:31 PM
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социальные сети

при общении в интернете мое изображение удваивается

874 views
May 25, 2020 at 08:02 AM
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Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
873 views
Aug 29, 2019 at 02:39 PM
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Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

872 views
Feb 11, 2020 at 10:46 AM
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not letting me login

"Something went wrong. Your account might not have been added."
871 views
Apr 20, 2021 at 10:54 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

869 views
Mar 27, 2020 at 01:57 AM
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Problema con servidor de internet y administrador de dispositivos

Whenever I restart my pc, it does not want to connect to the internet, it appears connected but does not open internet pages, and the error solver says, it fails in the router dns, but it is not that, because in other devices it works fine, I must restart the internet modem or take out the ethernet cable until the line comes back, my service provider came and checked with his laptop, it works fine, they told me there is a problem on my pc. To connect the ethernet cable I use a HUB (photos) because my laptop does not have a direct connection to ethernet, and for some time, when I installed AUSLOGICS BOOTSPEED, I did some programming and it gave me an error in the device driver desktop, I don't know if that is doing something on my pc, I don't like to be connecting and disconnecting the ethernet cable, because it is supposed to work, no need to reboot or remove the cable. Since I installed AUSLOGICS BOOTSPEED, I HAVE GOT SEVERAL BUGS IN MY PC, I DON'T KNOW IF THEY CAN HELP ME TO SOLVE IT. I already tried everything.
868 views
Nov 13, 2020 at 07:22 PM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

867 views
Mar 12, 2020 at 06:03 PM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
867 views
Mar 26, 2021 at 10:52 PM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
866 views
Sep 21, 2020 at 01:37 AM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
865 views
Jul 07, 2020 at 04:16 AM
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Windows 10 Disc Optimizer

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

864 views
May 20, 2020 at 02:09 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
861 views
Apr 02, 2020 at 01:36 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

861 views
Apr 16, 2020 at 06:59 PM
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Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
860 views
Jul 01, 2020 at 07:23 PM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

860 views
Apr 07, 2020 at 04:37 PM